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Insurance Collector Jobs (NOW HIRING)

Empress EMS

Insurance Collector

Yonkers, NY · On-site

Submit insurance claims manually, via fax, and insurance portals when required. * Responsible for contacting insurance carriers and following up on outstanding claims. * Identifying, completing, and ...

Nutex Health

Workers Comp Medical Insurance Collector Must live in the Greater Houston area / Remote (potential after 30 business days and satisfactory completion of training assessed by assigned manager ...

University Health

Insurance Collector

San Antonio, TX · On-site

$19.05 - $26.75/hr

At least 1 years of hospital experience dealing with insurance companies, 3 years preferred. Knowledge of payor guidelines and contracts are required. Experience in appeals with third party payors ...

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How much do insurance collector jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for insurance collector in the United States is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance collector, and why are they important?

To thrive as an Insurance Collector, you need strong knowledge of billing procedures, insurance claim processes, and relevant regulations, often supported by a high school diploma or equivalent. Familiarity with billing software, claims management systems, and financial databases is typically required. Excellent negotiation, persistence, and interpersonal communication skills help in resolving payment issues and negotiating settlements. These skills are crucial for maximizing collections, ensuring regulatory compliance, and maintaining positive relationships with clients and insurers.

What are some common challenges insurance collectors face when working with clients and how can they be addressed?

Insurance Collectors often encounter challenges such as difficulty reaching clients, handling disputes over outstanding balances, and navigating complex insurance claim details. Effective communication skills and persistence are essential for overcoming these obstacles, as is a strong understanding of insurance policies and billing procedures. Building rapport with clients and working collaboratively with claims adjusters and customer service teams can help resolve issues more efficiently and maintain positive relationships.

What does an insurance collector do?

An insurance collector is responsible for recovering unpaid insurance premiums by contacting policyholders, processing payments, and maintaining accurate records. They often use collection software and must adhere to legal and company policies while communicating effectively with clients. The role may require strong negotiation skills and attention to detail.
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Insurance Collector jobs near you
Infographic showing various Insurance Collector job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,208 per year, or $17.9 per hour.

Medical Insurance Collector

Acadia Healthcare

Chandler, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Acadia Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

698th of 891 rated healthcare providers

Job description

Oasis  Behavioral Health is seeking a Full Time Medical Insurance Collector

Responsible for obtaining accurate, timely, and detailed information concerning claims and patient accounts.

Education/Experience/Skill Requirements:

  • High school diploma or equivalent required.
  • Three or more years’ prior admissions and or collections experience in a hospital setting required.
  • Psychiatric experience preferred.

BENEFITS:
• Medical, Dental and Vision insurance
• Life insurance
• Short Term and Long Disability
• 401(k) retirement savings plan with company match
• FSA and HSA
• Employee Assistance Program
• Tuition Reimbursement Program
• Growth Opportunities
• Paid time off


ESSENTIAL FUNCTIONS:

  • Call and status outstanding claims with third party payers.
  • Review claims issues and make corrections as needed and rebill.
  • Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
  • Review explanation of benefits to ascertain that claim processed and paid correctly.
  • Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
  • Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
  • Prorate patient accounts and monitor that balance due is in the correct financial class.
  • Report an overview of the week to the BOD and participate in AR meetings.
  • Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
  • Assist financial counselors as needed.
  • Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

OTHER FUNCTIONS:

  • Perform other functions and tasks as assigned.

Licenses/Designations/Certifications:

  • Not Applicable

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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About Acadia Healthcare

Sourced by ZipRecruiter

Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Franklin, TN, US

Year founded

2005

Social media

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