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Insurance Claims Manager Jobs in Iowa (NOW HIRING)

Access Dubuque

Claims Assistant

Dubuque, IA · On-site

$16.25/hr

... Insurance Claims Assistant Claims Assistant Our teams thrive together! We collaborate in person and ... A dedicated mentor and manager to guide you every step of your career journey * Career development ...

IMT Insurance

Casualty Claim Manager

West Des Moines, IA · On-site

$83K - $145K/yr

CASUALTY CLAIM MANAGER IMT Insurance is looking to fill the position of Casualty Claim Manager within our Claims department. In this position, you will supervise and provide direction to claim ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Iowa

Insurance Claims Manager information

See Iowa salary details

$32.9K

$82.5K

$130.6K

How much do insurance claims manager jobs pay per year?

As of Jul 19, 2026, the average yearly pay for insurance claims manager in Iowa is $82,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,900.00 and $98,600.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What does an insurance claim manager do?

An insurance claims manager oversees the processing and settlement of insurance claims, ensuring they are handled efficiently and accurately. They review claim details, coordinate with adjusters and clients, and ensure compliance with company policies and industry regulations, often using claims management software. Strong organizational and communication skills are essential in this role.

What are the key skills and qualifications needed to thrive as an Insurance Claims Manager, and why are they important?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

Is claims a stressful job?

An Insurance Claims Manager role can be stressful due to managing high volumes of claims, meeting deadlines, and handling difficult customer interactions. The job requires strong organizational skills, attention to detail, and the ability to work under pressure in a fast-paced environment.

What does an Insurance Claims Manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What is the highest paid insurance adjuster?

Senior or specialized insurance claims managers and adjusters with extensive experience, certifications, and expertise in complex claims tend to earn the highest salaries, often exceeding $100,000 annually. Those working in high-value or complex claims, such as catastrophe or commercial insurance, typically have higher compensation. Advanced skills, industry certifications, and leadership roles contribute to higher pay levels in this field.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to enhance their earning potential.

What are some common challenges faced by Insurance Claims Managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.
What are the most commonly searched types of Insurance Claims jobs in Iowa? The most popular types of Insurance Claims jobs in Iowa are:
What are popular job titles related to Insurance Claims Manager jobs in Iowa? For Insurance Claims Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Manager jobs in Iowa look for? The top searched job categories for Insurance Claims Manager jobs in Iowa are:
What cities in Iowa are hiring for Insurance Claims Manager jobs? Cities in Iowa with the most Insurance Claims Manager job openings:
Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Iowa as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $82,525 per year, or $39.7 per hour.

Claims Assistant

Access Dubuque

Dubuque, IA • On-site

$16.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Claims Assistant

Sedgwick

1 Positions

ID: R69978

Posted On 06/13/2026

Refreshed On 07/11/2026

Job Overview

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Claims Assistant

Claims Assistant

Our teams thrive together! We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near our Dynamic Center of Excellence📍 Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002

✨ What we offer:

  • A stable, consistent work environment —both in-office and virtual

  • $16.25 per hour

  • A comprehensive training program to help you support employees and customers from some of the world’s most respected brands

  • A dedicated mentor and manager to guide you every step of your career journey

  • Career development and promotional opportunities as you take on new responsibilities

  • A diverse, all-inclusive benefits package designed to support your mental, physical, financial, and professional well-being

Your next big opportunity starts here—are you ready to join us?

PRIMARY PURPOSE : To provide support to the claims staff and to perform other office tasks depending on the client program.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Sets up and enters new claims into claims management system.

  • Inputs and reviews notes/diaries in claims management system as instructed.

  • Processes payments.

  • Processes mail; handles filing, faxing and photocopying.

  • Reviews, prepares, creates, and/or sends letters, reports, and forms.

  • Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required.

  • Other activities/projects as assigned including the preparation and distribution of computer reports.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.

  • Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

High school diploma or GED required.

Experience

Six (6) months of clerical or customer service experience or equivalent combination of education and experience required.

Skills & Knowledge

  • Excellent oral and written communication

  • PC literate, including Microsoft Office products

  • Strong organizational skills

  • Ability to work in a team environment

  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required

Auditory/Visual : Hearing, vision and talking

NOTE : Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $16.25 . A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Primary Contact

1645458383738

Amanda Strothman

,

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Insurance

Technical

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

8326

Job REQ #

R69978

# Positions

1

Start Date

20260613

End Date

20260813

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Sedgwick

About the Company

Career Development

Our goal is to make Sedgwick CMS a place where great people can do great things for our clients. This commitment is evidenced by our colleague development program and supported by our multi-dimensional learning resources.

We invest in the education of our colleagues by providing training and learning resources that focus on our culture, procedures, systems and performance expectations. We evaluate the educational needs of our colleagues through performance discussions and evaluations. These needs are filled either through Sedgwick CMS University and through industry certification programs and other external educational resources . Sedgwick CMS University curriculum offerings take colleagues from orientation to technical training to supervisory and managerial development. Through Sedgwick CMS University, we provide our colleagues continuous development of professional skills and the ability to deliver quality service to our clients.

Colleague Orientation

We offer a required colleague orientation program that allows us to verify and document the training provided to new colleagues. This program is called Personal Responsibility in Developing Excellence (PRIDE) and is the first component of our comprehensive career development process. This program introduces and orients new and transitioning colleagues to our company and to their new position. PRIDE will take colleagues through the first 90 days of their new position. Objectives of this program focus on providing colleagues an increased awareness of who we are, where we are going, and how they can help us get there.

Career Paths

Career path options are identified through an ongoing process of discussion and collaboration between colleagues and their managers. On an ongoing basis, our managers counsel colleagues regarding their career path, new opportunities, and additional training and development requirements to help them reach their individual goals.

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