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Insurance Claims Director Jobs in Iowa (NOW HIRING)

CBCS

Director, Claims Solutions

Dubuque, IA · On-site

Bachelor's degree in Business, Risk Management, Insurance, Healthcare Administration, or related field. * 10+ years of progressive experience in Property & Casualty claims. * Deep knowledge of ...

CBCS

Director, Claims Solutions

Dubuque, IA · On-site +1

Bachelor's degree in Business, Risk Management, Insurance, Healthcare Administration, or related field. * 10+ years of progressive experience in Property & Casualty claims. * Deep knowledge of ...

CBCS

Director, Claims Solutions

Dubuque, IA

Bachelor's degree in Business, Risk Management, Insurance, Healthcare Administration, or related field. * 10+ years of progressive experience in Property & Casualty claims. * Deep knowledge of ...

Corvel

Indemnity Claims Specialist

West Des Moines, IA · Remote

$51K - $83K/yr

... under the direct supervision of a senior claims professional, supporting the goals of claims ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...

UpLevel Sourcing

Director of Quality/Risk

Ottumwa, IA · On-site

$110K - $150K/yr

You will collaborate with legal counsel, interface with the system's claims director, and serve as ... insurance - Life insurance - Retirement plan - Paid time off - System-level resources and support ...

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All JobsInsurance Claims JobsInsurance Claims Director JobsInsurance Claims Director Jobs in Iowa

Insurance Claims Director information

See Iowa salary details

$78.4K

$119.2K

$167.2K

How much do insurance claims director jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance claims director in Iowa is $119,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,100.00 and $132,400.00 per year, depending on experience, location, and employer.

What are some common challenges faced by an insurance claims director, and how are they typically addressed?

Insurance Claims Directors often encounter challenges such as managing large, complex claims, ensuring regulatory compliance, and balancing customer satisfaction with organizational policies. They address these by implementing efficient claims processes, fostering clear communication between teams, and staying updated on industry regulations. Additionally, they lead and mentor claims teams to maintain high performance and develop strategies to resolve disputes or escalations effectively. Collaboration with legal, underwriting, and risk management departments is crucial to ensure well-informed and fair claim resolutions.

What are the key skills and qualifications needed to thrive as an insurance claims director?

To thrive as an Insurance Claims Director, you need deep knowledge of insurance policies, claims management processes, and strong leadership abilities, usually supported by a bachelor's degree and extensive industry experience. Familiarity with claims management software, regulatory compliance systems, and sometimes certifications like AIC (Associate in Claims) are commonly required. Excellent communication, analytical thinking, and conflict resolution are crucial soft skills for managing teams and resolving complex claims. These competencies ensure efficient claims operations, regulatory adherence, and high customer satisfaction in a demanding environment.

What is the difference between Insurance Claims Director vs Insurance Claims Manager?

AspectInsurance Claims DirectorInsurance Claims Manager
ResponsibilitiesOversees entire claims department, develops strategies, manages senior staffManages daily claims operations, supervises claims adjusters and staff
Required CredentialsTypically requires a bachelor's degree, extensive claims experience, leadership skillsRequires a bachelor's degree, claims experience, supervisory skills
Work EnvironmentOffice-based, strategic planning, high-level decision makingOffice-based, operational management, team supervision
Industry UsageCommonly used in large insurance companies and corporationsUsed across various insurance firms, including smaller agencies

The Insurance Claims Director focuses on strategic leadership and overall department management, while the Insurance Claims Manager handles daily operations and team supervision. Both roles require relevant claims experience and leadership skills, but the director's role is more strategic and senior-level.

What does an insurance claims director do?

An Insurance Claims Director oversees the entire claims department, managing teams that process insurance claims from start to finish. They develop and implement policies to ensure fair, efficient, and compliant claims handling. The director monitors the performance of claims staff, resolves complex or high-value claims, and works to improve customer satisfaction. Additionally, they collaborate with other departments and stay updated on industry regulations to minimize risk for the company.
What are the most commonly searched types of Insurance Claims jobs in Iowa? The most popular types of Insurance Claims jobs in Iowa are:
What cities in Iowa are hiring for Insurance Claims Director jobs? Cities in Iowa with the most Insurance Claims Director job openings:
Insurance Claims Director jobs near you
Infographic showing various Insurance Claims Director job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $119,173 per year, or $57.3 per hour.

Director, Claims Solutions

CBCS

Dubuque, IA • On-site

Other

Re-posted 16 days ago

Job description

The Claims Solution Leader is a senior-level role responsible for the strategy, performance, and growth of CBCS's ancillary claim solutions portfolio. This leader oversees vendor partnerships, solution design, financial performance, and gotomarket execution. The role ensures that CBCS delivers highvalue, bestinclass solutions that improve claim outcomes and support organizational growth.

This position partners closely with claims operations, sales, marketing, finance, and executive leadership to embed solutions into workflows, strengthen client value, and drive adoption across the organization.

Key Responsibilities:

Vendor & Solution Management

  • Select, negotiate, and manage relationships with solution providers.
  • Monitor vendor performance using KPIs and service standards.
  • Lead continuous improvement based on data insights and client feedback.
  • Maintain strong SLAs and overall service quality.

Strategy & Market Positioning

  • Develop gotomarket strategies and positioning for claim solutions.
  • Identify emerging trends and technologies to enhance offerings.
  • Partner with sales and marketing to create value propositions and materials.
  • Build integrated, highvalue solution packages for clients.

Financial Leadership

  • Oversee profitability and financial performance of all solution lines.
  • Develop pricing strategies, ROI analyses, and costbenefit models.
  • Manage budgets and report results to senior leadership.

Utilization & Adoption

  • Drive increased utilization, penetration, and standardization across clients.
  • Partner with claims leadership to embed solutions into workflows.
  • Identify crosssell and upsell opportunities.
  • Lead change management efforts to support internal adoption.

Training & Collaboration

  • Serve as subject matter expert for CBCS claim solutions.
  • Deliver training for claims, account management, and client service teams.
  • Develop best-practice resources and solution documentation.
  • Foster strong cross-functional collaboration.

Qualifications:

Required

  • Bachelor's degree in Business, Risk Management, Insurance, Healthcare Administration, or related field.
  • 10+ years of progressive experience in Property & Casualty claims.
  • Deep knowledge of managed care, litigation support, investigation, and Medicare compliance solutions.
  • Proven vendor management and contract negotiation experience.
  • Experience driving solution utilization and financial performance.
  • Strong financial analysis and P&L experience.

Preferred

  • Master's degree or designations (ARM, CPCU, AIC, CCM, etc.).
  • Experience in a TPA environment.
  • Advanced knowledge of Medicare compliance.
  • Background in program implementation or change management.
  • Familiarity with claims technology platforms.

Travel:

Travel approximately 25-30% for vendor visits, conferences, client engagements, and internal training.

Cottingham & Butler Claims Services - CBCS

At CBCS, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday - that's who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CBCSclaims.com | LinkedIn

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