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Insurance Claims Director Jobs in Waterloo, IA (NOW HIRING)

Certified Pharmacy Technician

Waverly, IA

$16.75 - $20.25/hr

District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store ... Prepares and submits insurance claims. * Files prescriptions after they have been dispensed.

Certified Pharmacy Technician

Waverly, IA

$16.75 - $20.25/hr

District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store ... Prepares and submits insurance claims. * Files prescriptions after they have been dispensed.

Certified Pharmacy Technician

Waverly, IA ยท On-site

$16.75 - $20.25/hr

District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store ... Prepares and submits insurance claims. * Files prescriptions after they have been dispensed.

Certified Pharmacy Technician

Waterloo, IA ยท On-site

$17.75 - $21.75/hr

District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store ... Prepares and submits insurance claims. * Files prescriptions after they have been dispensed.

Certified Pharmacy Technician

Waverly, IA ยท On-site

$16.75 - $20.25/hr

District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store ... Prepares and submits insurance claims. * Files prescriptions after they have been dispensed.

Certified Pharmacy Technician

Waterloo, IA ยท On-site

$17.75 - $21.75/hr

District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store ... Prepares and submits insurance claims. * Files prescriptions after they have been dispensed.

Certified Pharmacy Technician

Waverly, IA ยท On-site

$16.75 - $20.25/hr

District Store Director, Store Manager, Assistant Managers of Health Wellness Home, Store ... Prepares and submits insurance claims. * Files prescriptions after they have been dispensed.

Direct Sales Leader

Cedar Falls, IA ยท On-site

$90K - $110K/yr

... insurance. We work directly with small and mid-sized companies to protect what matters most: their ... Helping both your clients and those of your team navigate claims, renewals, and benefit questions.

Insurance Claims Director information

See Waterloo, IA salary details

$82.3K

$125.1K

$175.5K

How much do insurance claims director jobs pay per year?

As of Aug 27, 2026, the average yearly pay for insurance claims director in Waterloo, IA is $125,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,000.00 and $139,000.00 per year, depending on experience, location, and employer.

What does an insurance claims director do?

An Insurance Claims Director oversees the entire claims department, managing teams that process insurance claims from start to finish. They develop and implement policies to ensure fair, efficient, and compliant claims handling. The director monitors the performance of claims staff, resolves complex or high-value claims, and works to improve customer satisfaction. Additionally, they collaborate with other departments and stay updated on industry regulations to minimize risk for the company.

What are the key skills and qualifications needed to thrive as an insurance claims director?

To thrive as an Insurance Claims Director, you need deep knowledge of insurance policies, claims management processes, and strong leadership abilities, usually supported by a bachelor's degree and extensive industry experience. Familiarity with claims management software, regulatory compliance systems, and sometimes certifications like AIC (Associate in Claims) are commonly required. Excellent communication, analytical thinking, and conflict resolution are crucial soft skills for managing teams and resolving complex claims. These competencies ensure efficient claims operations, regulatory adherence, and high customer satisfaction in a demanding environment.

What are some common challenges faced by an insurance claims director, and how are they typically addressed?

Insurance Claims Directors often encounter challenges such as managing large, complex claims, ensuring regulatory compliance, and balancing customer satisfaction with organizational policies. They address these by implementing efficient claims processes, fostering clear communication between teams, and staying updated on industry regulations. Additionally, they lead and mentor claims teams to maintain high performance and develop strategies to resolve disputes or escalations effectively. Collaboration with legal, underwriting, and risk management departments is crucial to ensure well-informed and fair claim resolutions.

What is the difference between Insurance Claims Director vs Insurance Claims Manager?

AspectInsurance Claims DirectorInsurance Claims Manager
ResponsibilitiesOversees entire claims department, develops strategies, manages senior staffManages daily claims operations, supervises claims adjusters and staff
Required CredentialsTypically requires a bachelor's degree, extensive claims experience, leadership skillsRequires a bachelor's degree, claims experience, supervisory skills
Work EnvironmentOffice-based, strategic planning, high-level decision makingOffice-based, operational management, team supervision
Industry UsageCommonly used in large insurance companies and corporationsUsed across various insurance firms, including smaller agencies

The Insurance Claims Director focuses on strategic leadership and overall department management, while the Insurance Claims Manager handles daily operations and team supervision. Both roles require relevant claims experience and leadership skills, but the director's role is more strategic and senior-level.

What are the most commonly searched types of Insurance Claims jobs in Waterloo, IA?

The most popular types of Insurance Claims jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for Insurance Claims Director jobs?

Cities near Waterloo, IA with the most Insurance Claims Director job openings:

Pharmacy Technician Float

Waterloo, IA โ€ข On-site

$17.25 - $21/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 3 days ago


Job description

GRX Holdings, LLC is a fast growing, family-oriented group of independent pharmacies looking for a Full Time, up to 40 hours per week, Floating Pharmacy Technician to work at our Medicap Pharmacy around the Greater Des Moines metro area.

We are looking for a dependable Pharmacy Technician that will process and fill prescriptions. You will assist the pharmacist, under direct supervision and in accordance with state and federal regulations, with technical functions in the pharmacy. Such functions may include measuring, counting, labeling, record keeping, and communicating with patients and other healthcare professionals. Ensures customer satisfaction by handling each customer in a prompt, professional, and friendly manner. We are looking for high energy technicians who are motivated, able to multitask and have excellent customer service skills.

Highly competitive pay rate commensurate with experience. No nights, Sundays, or holidays, and some flexibility in scheduling. Benefits and 401k with a company match, employee discount, and other benefits available. Fulltime positions are offered Medical/Dental/Vision benefits.

Responsibilities

  • Follow company policies and procedures including register performance, security issues, and confidentiality
  • Greet customers and answer questions
  • Receive prescriptions and check their validity
  • Process prescriptions electronically and ensure all information is complete and accurate
  • Resolve issues when they arise (e.g. rejected insurance claims)
  • Select the appropriate medicine and measure dosages to fill prescriptions
  • Sort, stock, label medication and monitor inventory
  • Undertake administrative tasks as assigned
  • Comply with all security measures and quality standards
  • Perform other duties as assigned

Skills

  • Proven experience as pharmacy technician is a plus
  • Experience with an online prescription system is a plus
  • Knowledge of medication and dosage measurement is a plus
  • Excellent communication and customer service skills
  • Outstanding organizational skills
  • Reliable with a keen eye for detail

Pharmacy technicians must be nationally certified and registered with the Iowa Board of Pharmacy. Any person not currently registered with the Iowa Board of Pharmacy as a pharmacy technician or pharmacy technician trainee must obtain registration prior to commencing employment in an Iowa pharmacy.

Now offering a $1,000 sign-on bonus for Certified Pharmacy Technicians!