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Initial Loss Reporting Claims Associate Jobs in Iowa

The Weitz Company

Claims Manager I

Des Moines, IA · On-site

Administer and track construction-related claims and disputes from initial notice through final ... reports * Assist in preparation of proof of loss submissions and insurance recovery packages

Weitz

Claims Manager I

Des Moines, IA · On-site

Administer and track construction-related claims and disputes from initial notice through final ... reports * Assist in preparation of proof of loss submissions and insurance recovery packages

Contrack Watts, Inc.

Claims Manager I

Des Moines, IA · On-site

Administer and track construction-related claims and disputes from initial notice through final ... reports * Assist in preparation of proof of loss submissions and insurance recovery packages

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All JobsInitial Loss Reporting Claims Associate JobsInitial Loss Reporting Claims Associate Jobs in Iowa

Initial Loss Reporting Claims Associate information

What does an initial loss reporting claims associate do?

An Initial Loss Reporting Claims Associate is responsible for receiving and processing the first notifications of insurance claims from policyholders or third parties. They gather essential information about the incident, document the details accurately, and ensure the claim is set up correctly in the company's system. Their role is crucial in initiating the claims process, providing customer support, and routing claims to appropriate adjusters for further investigation. This position often requires strong communication skills, attention to detail, and the ability to handle sensitive information with confidentiality.

What are the key skills and qualifications needed to thrive as an initial loss reporting claims associate?

To thrive as an Initial Loss Reporting Claims Associate, you need strong attention to detail, customer service skills, and an understanding of insurance claims processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, call center systems, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively assist clients during stressful situations. These skills ensure accurate claim intake, efficient service delivery, and positive customer experiences during the critical first stage of the claims process.

What are some common challenges faced by an initial loss reporting claims associate, and how can they be effectively managed?

Initial Loss Reporting Claims Associates often encounter challenges such as handling high call volumes, managing sensitive conversations with distressed clients, and ensuring accurate data entry under time constraints. To manage these challenges effectively, it's important to develop strong communication and active listening skills, maintain attention to detail, and utilize organizational tools provided by the employer. Additionally, collaborating closely with team members and supervisors can help in troubleshooting complex cases and maintaining a supportive work environment.

What is the difference between Initial Loss Reporting Claims Associate vs Claims Adjuster?

AspectInitial Loss Reporting Claims AssociateClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensingHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service focus, data entryField and office work, investigating claims
Industry UsageInsurance companies, claims reporting departmentsInsurance companies, claims investigation teams
Search/Comparison IntentUnderstanding entry-level claims reporting rolesEvaluating claims investigation and settlement roles

In summary, an Initial Loss Reporting Claims Associate primarily handles reporting and data entry related to insurance claims, often at an entry level. A Claims Adjuster, on the other hand, investigates and evaluates claims to determine coverage and settlement. Both roles are essential in the insurance industry but differ in responsibilities and required credentials.

What are popular job titles related to Initial Loss Reporting Claims Associate jobs in Iowa?

For Initial Loss Reporting Claims Associate jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Initial Loss Reporting Claims Associate jobs in Iowa look for?

The top searched job categories for Initial Loss Reporting Claims Associate jobs in Iowa are:

What cities in Iowa are hiring for Initial Loss Reporting Claims Associate jobs?

Cities in Iowa with the most Initial Loss Reporting Claims Associate job openings:

Initial Loss Reporting Claims Associate jobs near you

Claims Associate - Recovery

Sedgwick

West Des Moines, IA • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 hours ago

Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 326 frontline employees who took The Breakroom Quiz

212th of 311 rated insurance

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Claims Associate - RecoveryOur teams connect! We collaborate in the office.
Our West Des Moines office is located at: 4200 University Avenue, Suite 317 West Des Moines, IA 50266-5945


Are you looking for an impactful job that offers the opportunity to develop a professional career? Bring your 1-2 years' experience in an office setting and grow with us!

  • A stable and consistent work environment in an office and/or virtual setting

  • A training program to learn how to help employees and customers from some of the world's most reputable brands

  • An assigned mentor and manager who will guide you on your career journey

  • Career development and promotional growth opportunities through increasing responsibilities

  • A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs.


PRIMARY PURPOSE:Processes and reviews subrogation claims across all lines of business and all jurisdictions within an entry level caseload and processes payment checks received in accordance with company check processing guidelines; processes the regular monthly payment recovery files; coordinates with collection agencies; and supports the Claims Recovery Team within company standards and industry best practices.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Responsible for assigned inventory of subrogation files with recovery.

  • Maintains a monthly diary on cadence, aligned to department service expectations and schedules; follows up to ensure timely payment.

  • Processes recoveries into various claims systems to ensure the recovery dollars are applied to appropriate claims file.

  • Works with collections agencies when appropriate to collect from at-fault parties and records details in claims file.

  • Uses technology and resources, as needed, to complete investigation.

  • Responds to clients' questions timely and professionally.

  • Approves and/or pays bills as appropriate.

  • Prepares various type status reports for clients.

ADDITIONAL FUCNTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.

QUALIFICATIONS

Education & Licensing
High school diploma or GED required.

Experience
Two (2) years of general office experience or equivalent combination of education and experience required. Claims industry experience preferred.

Skills & Knowledge

  • Excellent oral and written communication skills

  • PC literate, including Microsoft Office products

  • Analytical and interpretive skills

  • Strong organizational skills

  • Good interpersonal skills

  • Ability to meet or exceed Service Expectations

  • Ability to work in a team environment

  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:Computer keyboarding

Auditory/Visual:Hearing, vision and talking

NOTE:Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.They are not intended to constitute a comprehensive list of functions, duties, or local variances.Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted inthis job posting only, the range of starting pay for this role is $19.00/hr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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