ZipRecruiter

Log In

1

Insurance Claims Manager Jobs in Delaware (NOW HIRING)

Allied Universal

Surveillance Investigator

Wilmington, DE · On-site

$20.75 - $25.75/hr

Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

Allied Universal

Surveillance Investigator

Wilmington, DE

$20.75 - $25.75/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services ... Demonstrated ability to manage stressful situations with composure and professionalism * Ability to ...

CVS

CVS Health - Pharmacy Technician $16-$22/hr

Dover, DE · On-site

$16 - $22/hr

... processing insurance claims, handling customer transactions, and assisting customers at the ... Manager, or Pharmacist training programs. CVS may also assist employees with Pharmacy Technician ...

Pratt Insurance Inc

Be Seen First

Licensed Insurance Sales Producer

Smyrna, DE · On-site

Manage sales administration tasks such as processing applications, updating client records, and ... with claims or benefits administration. * Collaborate with team members to develop targeted ...

CVS

CVS Health - Pharmacy Technician $16-$22/hr

Bear, DE · On-site

$16 - $22/hr

... processing insurance claims, handling customer transactions, and assisting customers at the ... Manager, or Pharmacist training programs. CVS may also assist employees with Pharmacy Technician ...

CVS

CVS Health - Pharmacy Technician $16-$22/hr

Lewes, DE · On-site

$16 - $22/hr

... processing insurance claims, handling customer transactions, and assisting customers at the ... Manager, or Pharmacist training programs. CVS may also assist employees with Pharmacy Technician ...

Zurich NA

Claims Call Centre Representative

Dover, DE · On-site

Claims Call Centre Representative 135927 Zurich is a leading multi-line insurer that serves its ... insurance. Zurich North America is a leader in risk management, with over 150 years of expertise ...

previous page

Showing results 41-60

All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Delaware

Insurance Claims Manager information

See Delaware salary details

$35K

$87.9K

$139.1K

How much do insurance claims manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance claims manager in Delaware is $87,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,100.00 and $105,100.00 per year, depending on experience, location, and employer.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the most commonly searched types of Insurance Claims jobs in Delaware?

The most popular types of Insurance Claims jobs in Delaware are:

What are popular job titles related to Insurance Claims Manager jobs in Delaware?

For Insurance Claims Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Manager jobs in Delaware look for?

The top searched job categories for Insurance Claims Manager jobs in Delaware are:

What cities in Delaware are hiring for Insurance Claims Manager jobs?

Cities in Delaware with the most Insurance Claims Manager job openings:

Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $87,937 per year, or $42.3 per hour.

PFS/SBO Manager

FutureSoft Consulting Inc

Delaware City, DE

Full-time

Posted 20 days ago

Job description

We are seeking an experienced Patient Financial Services (PFS) Shared Business Office (SBO) Manager to lead hospital revenue cycle operations for a growing healthcare organization. This leadership position is responsible for overseeing all aspects of patient financial services, ensuring efficient billing operations, maximizing reimbursement, improving cash collections, and driving operational excellence throughout the revenue cycle.

The ideal candidate is a hands-on leader with extensive hospital billing and revenue cycle experience who is passionate about improving financial performance while delivering an exceptional patient financial experience.

What You'll Do

As the PFS SBO Manager, you will oversee the daily operations of the Patient Financial Services department, ensuring efficient management of billing, accounts receivable, collections, denial management, payment posting, and patient account resolution.

You will partner closely with Finance, Patient Access, Health Information Management (HIM), Coding, Clinical Operations, Compliance, and Executive Leadership to optimize revenue cycle performance and achieve key financial objectives.

Key responsibilities include:

Lead all Patient Financial Services and Shared Business Office operations

Manage billing, collections, insurance follow-up, payment posting, and patient account resolution teams

Monitor and improve revenue cycle KPIs including AR Days, Cash Collections, Denial Rates, Clean Claim Rates, and Bad Debt

Develop and implement strategies to reduce denials and improve reimbursement

Analyze revenue cycle performance and identify opportunities for operational improvements

Ensure compliance with Medicare, Medicaid, Commercial Insurance, HIPAA, and CMS regulations

Manage department budgets, staffing, productivity, and performance metrics

Lead, mentor, and develop high-performing revenue cycle teams

Collaborate with Registration, Coding, HIM, Finance, and Clinical departments to improve financial outcomes

Prepare executive reports, dashboards, and operational analyses

Drive process improvement initiatives focused on automation, efficiency, and patient satisfaction

Manage vendor relationships, outsourced collections, and revenue cycle technology solutions

Qualifications Required

Bachelor's degree in Healthcare Administration, Business Administration, Finance, Accounting, or a related field

Minimum 5 years of progressive experience in Hospital Patient Financial Services or Revenue Cycle Management

Minimum 3 years of leadership or management experience

Strong knowledge of hospital billing, insurance claims processing, accounts receivable, collections, denial management, and reimbursement

Experience working with Medicare, Medicaid, Commercial Insurance, and Managed Care payers

Strong analytical, organizational, and leadership skills

Excellent communication and interpersonal skills

Preferred

Master's degree (MBA, MHA, MHSA)

HFMA or CRCR certification

Experience with Epic, Cerner, Meditech, or other hospital information systems

Lean Six Sigma or process improvement experience

Preferred Skills

Hospital Revenue Cycle Management

Patient Financial Services

Shared Business Office Operations

Accounts Receivable Management

Denial Management

Insurance Follow-Up

Revenue Integrity

Cash Collections

Financial Reporting

Performance Analytics

Leadership & Staff Development

Healthcare Compliance

Medicare & Medicaid Billing

Revenue Cycle KPIs

Process Improvement

Why Join Us?

Competitive salary and comprehensive benefits

Opportunity to lead a critical healthcare revenue cycle function

Collaborative leadership environment

Career advancement opportunities

Meaningful impact on patient financial services and organizational performance

Apply