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Insurance Claims Assistant Jobs in Delaware (NOW HIRING)

... * Assist patients in understanding their insurance coverage and estimated costs. * Submit accurate and timely insurance claims electronically and via mail. * Follow up on outstanding insurance ...

Insurance Coordinator

Newark, DE · On-site

$19 - $21/hr

... * Assist patients in understanding their insurance coverage and estimated costs. * Submit accurate and timely insurance claims electronically and via mail. * Follow up on outstanding insurance ...

Insurance Coordinator

Newark, DE · On-site

$19 - $21/hr

... * Assist patients in understanding their insurance coverage and estimated costs. * Submit accurate and timely insurance claims electronically and via mail. * Follow up on outstanding insurance ...

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Insurance Claims Assistant information

See Delaware salary details

$9

$21

$45

How much do insurance claims assistant jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for insurance claims assistant in Delaware is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

How to become an insurance claims assistant?

To become an insurance claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processes. Some employers prefer candidates with customer service experience or relevant certifications, such as the Certified Claims Professional (CCP), and proficiency in computer software like claim management systems. On-the-job training is common, and the role often requires attention to detail and the ability to handle sensitive information.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.
What are the most commonly searched types of Insurance Claims jobs in Delaware? The most popular types of Insurance Claims jobs in Delaware are:
What cities in Delaware are hiring for Insurance Claims Assistant jobs? Cities in Delaware with the most Insurance Claims Assistant job openings:
Infographic showing various Insurance Claims Assistant job openings in Delaware as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,498 per year, or $21.9 per hour.

Insurance Coordinator

Specialty1 Partners

Newark, DE • On-site

Other

Dental, Retirement

Re-posted 4 days ago


Job description

Our office, Omega Endodontics in Newark, DE is seeking an Insurance Coordinator to join our busy specialty practice. 

As an Insurance Coordinator, you will play a vital role in ensuring our patients receive the maximum benefits from their insurance coverage while delivering exceptional patient experiences. 

Your Responsibilities: 

  • Verify patients' dental insurance coverage and benefits. 
  • Communicate with insurance companies to obtain pre-authorizations for treatments. 
  • Assist patients in understanding their insurance coverage and estimated costs. 
  • Submit accurate and timely insurance claims electronically and via mail. 
  • Follow up on outstanding insurance claims, appeals, and denials. 
  • Maintain up-to-date knowledge of dental insurance policies and industry changes. 
  • Collaborate with the front desk and clinical teams to ensure accurate patient information and treatment codes. 
  • Provide excellent customer service by addressing insurance-related inquiries and concerns. 
  • Educate patients on available payment options for uncovered services. 

As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed.  

Your Background 

Are you a detail-oriented and organized individual with a passion for dental care and exceptional customer service? We are currently seeking a Dental Insurance Coordinator to join our team and play a crucial role in ensuring smooth insurance operations for our patients. As a vital part of our practice, you will be responsible for managing insurance claims, facilitating billing processes, and providing top-notch support to our patients regarding their insurance-related inquiries. You also have the following: 

  • Previous experience in a similar role equating to 1-2 years of experience in similar work 
  • High school diploma or equivalent. 
  • Previous experience as a dental insurance coordinator or in a similar role is preferred. 
  • Excellent communication and interpersonal skills. 
  • Detail-oriented with the ability to maintain accurate records and documentation. 
  • Proficiency in dental practice management software and Microsoft Office Suite. 
  • Ability to multitask and manage time effectively in a fast-paced environment. 
  • Problem-solving skills to navigate insurance claim discrepancies and denials. 
  • High level of professionalism and a patient-centric attitude. 

If this sounds like you, you will fit right in with the team! 

Why You Should Join Our Team  

A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.  

We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.  

Your Benefits & Perks 

  • 401(k) plan 

31 Omega Drive, Ste J-31 Newark, DE 19713