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Insurance Claims Assistant Jobs in Delaware (NOW HIRING)

... * Assist patients in understanding their insurance coverage and estimated costs. * Submit accurate and timely insurance claims electronically and via mail. * Follow up on outstanding insurance ...

Insurance Coordinator

Newark, DE · On-site

$19 - $21/hr

... * Assist patients in understanding their insurance coverage and estimated costs. * Submit accurate and timely insurance claims electronically and via mail. * Follow up on outstanding insurance ...

Insurance Coordinator

Newark, DE · On-site

$19 - $21/hr

... * Assist patients in understanding their insurance coverage and estimated costs. * Submit accurate and timely insurance claims electronically and via mail. * Follow up on outstanding insurance ...

Medical Biller

Smyrna, DE · On-site

$18 - $20/hr

Responsibilities * Assist clients with processing insurance claims through both private insurance and Medicaid/Medicare * Note and process all necessary forms from the insurance * Assist patients in ...

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Insurance Claims Assistant information

See Delaware salary details

$9

$21

$45

How much do insurance claims assistant jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for insurance claims assistant in Delaware is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Delaware?

The most popular types of Insurance Claims jobs in Delaware are:

What cities in Delaware are hiring for Insurance Claims Assistant jobs?

Cities in Delaware with the most Insurance Claims Assistant job openings:

Infographic showing various Insurance Claims Assistant job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $45,498 per year, or $21.9 per hour.

Property and Casualty Claims Manager - Insurance - Base Salary to 110k/year - Dover, DE

AllSearch Professional Staffing

Dover, DE • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Property and Casualty Claims Manager - Insurance - Base Salary to 110k/year - Dover, DE

  • Our client, an established independent insurance agency, is seeking a Property and Casualty Claims Manager in Dover, DE. This position will manage commercial P&C claims from initial reporting through resolution, serving as the primary client contact and coordinating with insurance carriers, adjusters, claims departments, and underwriting teams. The Property and Casualty Claims Manager will provide claims advocacy, monitor claim activity, address escalations, and maintain accurate claims documentation.

Responsibilities:

  • Serve as the primary client contact throughout the property and casualty claims process
  • Manage commercial P&C claims from intake and reporting through investigation, monitoring, escalation, and resolution
  • Evaluate claims based on complexity, urgency, coverage considerations, and required level of support
  • Identify potential claim issues and coordinate with carriers and adjusters to address delays, coverage questions, or unfavorable developments
  • Advocate for clients while communicating with carrier claims representatives, adjusters, claims management, and underwriting teams
  • Track claim status, follow-up activity, documentation, and resolution details
  • Maintain accurate claim files, records, loss information, and related documentation
  • Compile claims data and assist with loss analysis, claims reporting, and process improvements
  • Coordinate with internal account management and service teams regarding claim activity and client updates

Qualifications:

  • 5+ years experience managing Property and Casualty (P&C) claims within an independent insurance agency or brokerage
  • Experience handling commercial lines insurance claims from initial reporting through resolution
  • Experience communicating with clients, insurance carriers, adjusters, claims departments, and underwriting teams
  • Experience with claims intake, claims documentation, claims tracking, coverage review, loss analysis, and claims resolution
  • Ability to commute to Dover, DE

Compensation:

  • Base salary in the 90k - 110k/year range
  • 100% employer-paid medical, life insurance, and long-term disability
  • Dental, vision, and short-term disability available with a minimal employee contribution
  • 401k with company match

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