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Insurance Claims Manager Jobs in Delaware (NOW HIRING)

Ryder System, Inc.

Claims Analyst - REMOTE

Dover, DE · On-site

$90 - $120/hr

The Claims Analyst handles complex and high exposure bodily injury and property damage claims under ... management, legal counsel, safety managers, customers, insurance carriers, and third party ...

Berkley

Casualty Claims Supervisor

Wilmington, DE

We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert ...

Berkley

Casualty Claims Supervisor

Wilmington, DE · On-site

We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert ...

Berkley

Casualty Claims Supervisor

Wilmington, DE

We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert ...

Specialty1 Partners

Insurance Coordinator

Newark, DE · On-site

As a vital part of our practice, you will be responsible for managing insurance claims, facilitating billing processes, and providing top-notch support to our patients regarding their insurance ...

Specialty1 Partners

Insurance Coordinator

Newark, DE · On-site

$19 - $21/hr

As a vital part of our practice, you will be responsible for managing insurance claims, facilitating billing processes, and providing top-notch support to our patients regarding their insurance ...

Specialty1 Partners

Insurance Coordinator

Newark, DE · On-site

$19 - $21/hr

As a vital part of our practice, you will be responsible for managing insurance claims, facilitating billing processes, and providing top-notch support to our patients regarding their insurance ...

Bayhealth

Insurance Follow-Up Specialist

Dover, DE · On-site

Specific duties involve researching unpaid claims, responding to insurance company information ... Ensures requests for system and process changes are thoroughly examined before making management ...

Bayhealth

Insurance Follow-Up Specialist

Dover, DE · On-site

Specific duties involve researching unpaid claims, responding to insurance company information ... Ensures requests for system and process changes are thoroughly examined before making management ...

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All JobsInsurance Claims JobsInsurance Claims Manager JobsInsurance Claims Manager Jobs in Delaware

Insurance Claims Manager information

See Delaware salary details

$35K

$87.9K

$139.1K

How much do insurance claims manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for insurance claims manager in Delaware is $87,937.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,100.00 and $105,100.00 per year, depending on experience, location, and employer.

What does an insurance claims manager do?

An Insurance Claims Manager oversees the processing of insurance claims to ensure they are handled efficiently, fairly, and in compliance with company and legal standards. They manage a team of claims adjusters and analysts, review complex or disputed claims, and develop strategies to improve claims procedures. Their role also involves liaising with policyholders, third parties, and legal professionals to resolve issues and minimize fraud or errors. Effective Claims Managers balance customer service with cost control to protect both the insurer and the policyholder.

What are the key skills and qualifications needed to thrive as an insurance claims manager?

To thrive as an Insurance Claims Manager, you need a solid understanding of insurance policies, claims processes, and risk assessment, typically supported by a bachelor's degree in finance, business, or a related field. Familiarity with claims management software (such as Guidewire or ClaimCenter) and certifications like Associate in Claims (AIC) are commonly required. Excellent leadership, negotiation, and problem-solving skills set top performers apart in this role. These abilities are crucial for efficiently managing claims teams, reducing fraud, and ensuring timely, fair settlements for clients.

What are some common challenges faced by insurance claims managers, and how can they be addressed?

Insurance Claims Managers often encounter challenges such as managing complex claims, addressing customer dissatisfaction, and staying up-to-date with regulatory changes. To overcome these, successful managers prioritize clear communication, maintain strong organizational systems, and foster collaboration between adjusters, underwriters, and legal teams. Proactively investing in ongoing training and leveraging technology for claims processing also helps streamline workflows and improve customer experiences.

What is the difference between Insurance Claims Manager vs Insurance Adjuster?

AspectInsurance Claims ManagerInsurance Adjuster
CredentialsTypically requires a bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, managing teams and claims processesField or office-based, investigating claims and assessing damages
Employer & IndustryInsurance companies, claims departmentsInsurance companies, independent adjusting firms
Primary FocusOverseeing claims processes, managing staff, ensuring policy complianceEvaluating damages, determining claim validity, negotiating settlements

While both roles are integral to the insurance claims process, the Insurance Claims Manager oversees the entire claims operation and manages staff, whereas the Insurance Adjuster focuses on investigating individual claims and assessing damages. The roles often work together but differ in scope and responsibilities.

What are the most commonly searched types of Insurance Claims jobs in Delaware?

The most popular types of Insurance Claims jobs in Delaware are:

What are popular job titles related to Insurance Claims Manager jobs in Delaware?

For Insurance Claims Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Manager jobs in Delaware look for?

The top searched job categories for Insurance Claims Manager jobs in Delaware are:

What cities in Delaware are hiring for Insurance Claims Manager jobs?

Cities in Delaware with the most Insurance Claims Manager job openings:

Insurance Claims Manager jobs near you
Infographic showing various Insurance Claims Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $87,937 per year, or $42.3 per hour.

Claims Analyst - REMOTE

Ryder System, Inc.

Dover, DE • On-site

$90 - $120/hr

Other

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Investigates and adjusts complex and high exposure bodily injury and property damage claims.

  • Directs defense counsel, independent adjusters, experts, and vendors in the claims-handling process.

  • Assists Claim Manager in identifying exposures, recommending solutions, and handling significant or complex claims.

Ryder rating

7.1

Company rating: 7.1 out of 10

Based on 516 frontline employees who took The Breakroom Quiz

196th of 366 rated logistics

Job description

Job Description

The Claims Analyst handles complex and high exposure bodily injury and property damage claims under Ryder’s self-administered liability program.

This position investigates and adjusts claims, as well as directs defense counsel, independent adjusters, experts, and other vendors in the claims-handling processes.

Requirements
  • Bachelor's degree and/or equivalent experience and seven or more (7+) years of experience in casualty claims required
  • Strong claim technical skills required
  • Adjuster licenses are required for various States
Additional Requirements
  • Demonstrated ability to handle large exposure and complex claims including litigated matters and coverage cases.
  • Strong commitment to the principles of customer focus
  • Effective interpersonal skills and ability to communicate clearly in verbal and written communications
  • Complete detailed and quality internal reports
  • Superior negotiation skills and ability to deal effectively with claimants and plaintiff attorneys
  • Comprehensive understanding of all relevant laws and regulations as well as related medical and legal terminology
  • Requires superior claim technical skills
  • Comprehensive understanding of insurance coverage
  • State licenses are a plus
  • Obtaining necessary licensing will be required within 90 days
Responsibilities
  • Investigates and adjusts claims, as well as directs outside defense counsel, independent adjusters, experts, and other vendors in the claim-handling processes
  • Assists Claim Manager in the identification of exposures and recommends solutions
  • Must possess a comprehensive understanding of all relevant laws and regulations governing Property and Casualty claims in the US, Canada and Puerto Rico
  • Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder’s liability program
  • On-going interaction with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants
  • Interacts with Law Department on significant cases, and updates field operations personnel on claim status
  • Supervises outside vendors retained for investigations, cost containment, expert witnesses, and litigation management to ensure claims are being handled appropriately according to the applicable jurisdictions
  • Routinely interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds
  • Assists Claims Manager, when appropriate or the manager is out of the office
  • Helps other team members on technical issues
  • Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments
  • Investigates and resolves complex and high exposure claims pursued against Ryder and our insured customers

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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