ZipRecruiter

Log In

1

Insurance Claims Associate Jobs in Georgia (NOW HIRING)

Zurich Insurance Group

Claims Associate II- Auto

Atlanta, GA · Hybrid

$17 - $23/hr

Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Claims area AND * Must obtain and maintain required adjuster license(s) * Experience with ...

Ova Technologies

Associate claims

Alpharetta, GA · On-site

$17.25 - $23.50/hr

Associate - Claims As an Associate - Claims, you will be responsible for handling, processing, and reviewing insurance claims in an accurate and timely manner. The role requires attention to detail ...

Summit

Claims Operations Associate I

Gainesville, GA · On-site

$16.50 - $22.50/hr

Summit provides independent insurance agents and their clients with market-leading workers' comp ... Identifies opportunities to streamline claims procedures, enhance efficiency, and reduce costs.

next page

Showing results 1-20

All JobsInsurance Claims Associate JobsInsurance Claims Associate Jobs in Georgia

Insurance Claims Associate information

See Georgia salary details

$11

$17

$25

How much do insurance claims associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for insurance claims associate in Georgia is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.47 per hour, depending on experience, location, and employer.

What are the main challenges Insurance Claims Associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

What are the key skills and qualifications needed to thrive as an Insurance Claims Associate, and why are they important?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What does an Insurance Claims Associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.
What are the most commonly searched types of Insurance Claims jobs in Georgia? The most popular types of Insurance Claims jobs in Georgia are:
What are popular job titles related to Insurance Claims Associate jobs in Georgia? For Insurance Claims Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Associate jobs in Georgia look for? The top searched job categories for Insurance Claims Associate jobs in Georgia are:
What cities in Georgia are hiring for Insurance Claims Associate jobs? Cities in Georgia with the most Insurance Claims Associate job openings:
Insurance Claims Associate jobs near you
Infographic showing various Insurance Claims Associate job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,860 per year, or $17.7 per hour.
Restoration Collections & Claims Associate

Restoration Collections & Claims Associate

HighGround

Bogart, GA • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

Job description

Restoration Collections & Claims Associate


About Serclean

Serclean is a leading mitigation, restoration, and environmental services company dedicated to helping property owners recover from water, fire, mold, and environmental damage. Our teams work closely with homeowners, commercial clients, and insurance carriers to restore properties efficiently while maintaining the highest standards of safety, documentation, and professionalism.
Serclean partners with insurance providers and adjusters to ensure claims are properly documented, scoped, and reimbursed accurately. Our organization values teamwork, accountability, and a commitment to delivering exceptional service to the communities we serve.

Position Summary

The Restoration Collections & Claims Associate is responsible for negotiating insurance claims, reviewing and preparing restoration invoices, and supporting the accounts receivable process for mitigation and restoration projects. This role works closely with insurance adjusters, project managers, and accounting staff to ensure claims are properly documented, negotiated, and paid in a timely manner.

Key Responsibilities


• Prepare and finalize invoices for mitigation, restoration, or reconstruction services to ensure accuracy and alignment with approved scopes of work.

• Review project documentation including work authorizations, field notes, photos, drying logs, equipment usage logs, and supporting documentation to ensure invoices accurately reflect services performed.

• Contact customers or responsible parties regarding outstanding balances not covered by insurance.

• Follow up on overdue accounts and manage the collections process to reduce delinquent receivables.

• Negotiate payment plans with customers when necessary, within company guidelines.

• Negotiate claim payments and supplements with insurance adjusters to ensure proper reimbursement.

• Review scopes of work, Xactimate estimates, and documentation to support claim negotiations.

• Coordinate with project managers and field staff to collect required claim documentation.

• Track outstanding insurance claims and follow up with adjusters regarding payment status.

• Resolve billing or scope disputes with insurance carriers.

• Maintain detailed records of claim communication, invoices, and payment activity.

• Assist with collections on outstanding balances when necessary.

Qualifications

• High School Diploma required

• 2+ years of experience in collections, accounts receivable, or insurance claims processing preferred

• Experience working with insurance adjusters and claim documentation strongly preferred

• Familiarity with Xactimate estimates or restoration industry billing practices is a plus

• Strong negotiation, communication, and problem‑solving skills

• High attention to detail and strong organizational abilities

• Proficiency with Microsoft Excel and accounting systems such as Sage Intacct.

What We Offer

• Weekly compensation

• Health Insurance – 100% paid by company for employee

• Vision, Dental, Long and Short‑Term Disability coverage

• 401(k) with company matching

• Life insurance

• Paid vacation and holidays

• Ongoing training, coaching, and professional guidance

• A supportive and collaborative work environment

• Opportunities for professional growth and development

Equal Opportunity Employer

Serclean is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and dignity. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.