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Claims Associate Jobs in Georgia (NOW HIRING)

Ova Technologies

Associate claims

Alpharetta, GA · On-site

$17.25 - $23.50/hr

Associate - Claims As an Associate - Claims, you will be responsible for handling, processing, and reviewing insurance claims in an accurate and timely manner. The role requires attention to detail ...

Berkley

Senior Complex Claims Specialist

Atlanta, GA

$135K - $150K/yr

... associates and provide technical advice Assist management with administrative tasks as needed Perform other duties as assigned Qualifications Qualifications: Eight (8) or more years of claims ...

Berkley

Senior Complex Claims Specialist

Atlanta, GA · On-site

$135K - $150K/yr

... claims associates and provide technical advice • Assist management with administrative tasks as needed • Perform other duties as assigned Qualifications Qualifications: • Eight (8) or more ...

Assuranceamerica

Claims Assistant

Atlanta, GA · On-site

$18 - $22.75/hr

Claims Assistant Responsible for providing support and expertise as needed while assisting the ... Required Associate or bachelor's degree required. Must possess or have the ability to obtain a ...

Assuranceamerica

Casualty Claims Examiner

Atlanta, GA · Remote

The Casualty Claims Examiner will work alongside claims management, providing direction and ... Skills & Competencies Communication and analytical ability at a level to interact with associates ...

Jackson Healthcare

VP, Claims

Alpharetta, GA · On-site

Headquartered in metro Atlanta, we're powered by more than 2,600 associates and over 20,000 ... The VP, Claims will own the strategy and execution of our claims function across our 22 operating ...

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Claims Associate information

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$11

$17

$25

How much do claims associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for claims associate in Georgia is $17.72, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.47 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Georgia? The most popular types of Claims jobs in Georgia are:
What are popular job titles related to Claims Associate jobs in Georgia? For Claims Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Georgia look for? The top searched job categories for Claims Associate jobs in Georgia are:
What cities in Georgia are hiring for Claims Associate jobs? Cities in Georgia with the most Claims Associate job openings:
Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Georgia as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $36,860 per year, or $17.7 per hour.

Restoration Collections & Claims Associate

HighGround

Bogart, GA • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Restoration Collections & Claims Associate


About Serclean

Serclean is a leading mitigation, restoration, and environmental services company dedicated to helping property owners recover from water, fire, mold, and environmental damage. Our teams work closely with homeowners, commercial clients, and insurance carriers to restore properties efficiently while maintaining the highest standards of safety, documentation, and professionalism.
Serclean partners with insurance providers and adjusters to ensure claims are properly documented, scoped, and reimbursed accurately. Our organization values teamwork, accountability, and a commitment to delivering exceptional service to the communities we serve.

Position Summary

The Restoration Collections & Claims Associate is responsible for negotiating insurance claims, reviewing and preparing restoration invoices, and supporting the accounts receivable process for mitigation and restoration projects. This role works closely with insurance adjusters, project managers, and accounting staff to ensure claims are properly documented, negotiated, and paid in a timely manner.

Key Responsibilities


• Prepare and finalize invoices for mitigation, restoration, or reconstruction services to ensure accuracy and alignment with approved scopes of work.

• Review project documentation including work authorizations, field notes, photos, drying logs, equipment usage logs, and supporting documentation to ensure invoices accurately reflect services performed.

• Contact customers or responsible parties regarding outstanding balances not covered by insurance.

• Follow up on overdue accounts and manage the collections process to reduce delinquent receivables.

• Negotiate payment plans with customers when necessary, within company guidelines.

• Negotiate claim payments and supplements with insurance adjusters to ensure proper reimbursement.

• Review scopes of work, Xactimate estimates, and documentation to support claim negotiations.

• Coordinate with project managers and field staff to collect required claim documentation.

• Track outstanding insurance claims and follow up with adjusters regarding payment status.

• Resolve billing or scope disputes with insurance carriers.

• Maintain detailed records of claim communication, invoices, and payment activity.

• Assist with collections on outstanding balances when necessary.

Qualifications

• High School Diploma required

• 2+ years of experience in collections, accounts receivable, or insurance claims processing preferred

• Experience working with insurance adjusters and claim documentation strongly preferred

• Familiarity with Xactimate estimates or restoration industry billing practices is a plus

• Strong negotiation, communication, and problem‑solving skills

• High attention to detail and strong organizational abilities

• Proficiency with Microsoft Excel and accounting systems such as Sage Intacct.

What We Offer

• Weekly compensation

• Health Insurance – 100% paid by company for employee

• Vision, Dental, Long and Short‑Term Disability coverage

• 401(k) with company matching

• Life insurance

• Paid vacation and holidays

• Ongoing training, coaching, and professional guidance

• A supportive and collaborative work environment

• Opportunities for professional growth and development

Equal Opportunity Employer

Serclean is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with respect and dignity. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.