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Insurance Claims Assistant Jobs in Georgia (NOW HIRING)

Claims Assistant

Atlanta, GA · On-site

$18 - $22.75/hr

For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance ... Claims Assistant Responsible for providing support and expertise as needed while assisting the ...

Claims Assistant

Atlanta, GA

$18 - $22.75/hr

For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance ... Claims Assistant Responsible for providing support and expertise as needed while assisting the ...

MSIG USA is the US-based subsidiary ofMS&AD Insurance Group Holdings, Inc., one of the world's top ... Position Summary The Claims Assistant provides administrative and operational support to the Claims ...

VSC Claims Supervisor

Atlanta, GA · On-site +1

$70K - $75K/yr

Life insurance * Paid time off * Growth opportunities What we are looking for: * Equivalent ... Actively participate in daily planning and assignments of claims. * Assist in mentoring team ...

Claims Analyst Thomasville, GA | $15.00 - $20.00 / Hour An insurance company is seeking a detail ... as appropriate * Assist with audits, quality reviews, and claims reporting * Maintain ...

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Showing results 1-20

Insurance Claims Assistant information

See Georgia salary details

$8

$18

$38

How much do insurance claims assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for insurance claims assistant in Georgia is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.73 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

What does an Insurance Claims Assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are some common challenges faced by Insurance Claims Assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What are the key skills and qualifications needed to thrive as an Insurance Claims Assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.
What are the most commonly searched types of Insurance Claims jobs in Georgia? The most popular types of Insurance Claims jobs in Georgia are:
What cities in Georgia are hiring for Insurance Claims Assistant jobs? Cities in Georgia with the most Insurance Claims Assistant job openings:
Infographic showing various Insurance Claims Assistant job openings in Georgia as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,385 per year, or $18.5 per hour.
Claims Assistant

Claims Assistant

AssuranceAmerica

Atlanta, GA • On-site

$18 - $22.75/hr

Other

Posted 18 days ago


Job description

Join The AssuranceAmerica Team

Do you want to be part of an organization where you are valued, and your ideas and opinions have an impact? Join the AssuranceAmerica team.

For more than 25 years, AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers.

Our team succeeds through diversity of thought, experiences, skills, and backgrounds.

Claims Assistant Responsible for providing support and expertise as needed while assisting the Claims Management in overseeing all operations and functions; for assisting Claims Adjusters in sending mail, ordering supplies and other duties as assigned.

About the Role Each day at AssuranceAmerica is different, but as a Claims Assistant, you will:

  • General handling of claims mail (open, date stamp, scan)
  • Send checks with documents by certified mail or overnight for Claims Department
  • Order supplies required for the Claims Department
  • Maintain and organize Claims Area printers
  • Assist in preparing reproductions of documents
  • Organizing events as needed.
  • Perform routine office support tasks as assigned
  • Assist any Claim employee who works from home with mail and printed items
  • Attend and participate in departmental meetings
  • Support, train, develop, and act as a back up to other areas such as the mail room
  • Abide by all company or department policies
  • Perform other duties as assigned by Claims Management

About You

  • Communication and analytical ability at a level to interact with associates, managers, agents, and vendors.
  • Demonstrate team building and coordination skills.
  • Must possess strong interpersonal skills and the ability to present critical information to Senior Management.
  • Ability to manage multiple priorities and work independently. Must meet company guidelines for attendance and punctuality and professional appearance/decorum.
  • Required: Associate or bachelor's degree required. Must possess or have the ability to obtain a notary public license within six months of hire.
  • Experience working with Microsoft Office products.
  • Preferred: Prior office and/or Customer Service experience preferred.
  • Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to navigate various departments of the organization's physical premises.

About Us

We are direct, results-driven, and dedicated to the success of our business and each other. We are a diverse group of thinkers and doers. We offer many opportunities to grow in your professional skills and career. We fight homelessness by directing 5% of our earnings from each policy we sell to organizations that help those in need. We call it our Generous Policy.