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Insurance Claims Assistant Jobs in Georgia (NOW HIRING)

Nox Health

Patient Account Representative

Alpharetta, GA · On-site

$17.50 - $23.25/hr

Reconcile active patients monthly and ensure patients are renewed or terminated timely * Assist with filing and reconciliation of insurance claims * Assist with general accounting responsibilities ...

Assuranceamerica

Casualty Claims Examiner

Atlanta, GA · Remote

May assist with targeted audits of a particular process or function (e.g. total loss handling, BI ... Prior claims management experience and/or auditing preferred. Skills & Competencies Communication ...

Georgia Farm Bureau

Casualty Claims Trainee

Macon, GA · On-site

Review and analyze relevant insurance policies to confirm coverage applies to the reported/assigned claim(s). * Investigate, evaluate, adjust and/or assist Casualty Claims Representatives with ...

Reserv, Inc.

Claims Team Lead

Atlanta, GA · On-site

... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ... Increased reserve and payment authority with the ability to assist with moderate reviews * Identify ...

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Insurance Claims Assistant information

See Georgia salary details

$8

$18

$38

How much do insurance claims assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for insurance claims assistant in Georgia is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.73 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Georgia?

The most popular types of Insurance Claims jobs in Georgia are:

What cities in Georgia are hiring for Insurance Claims Assistant jobs?

Cities in Georgia with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,385 per year, or $18.5 per hour.

Patient Account Representative

Nox Health

Alpharetta, GA • On-site

$17.50 - $23.25/hr

Full-time

Posted 14 days ago

Job description

About Us
Simply put, we believe in the power of sleep.
As sleep health champions, we want more and more people to wake up to a brighter day every day. And, we are making daily progress, as we help more organizations see sleep as transformational and a foundational pillar of health. We strive to give more access to the technology and care they need to lead fuller lives.
Our depth of knowledge in the science of sleep gives us a unique perspective on sleep as a critical intervention strategy in chronic disease. We help people see the right problem and the right way forward, elevating not just our solutions but also advancing the field of sleep medicine.
Our vision is to work with our partners - employers, health systems, health plans, government agencies, provider groups and others committed to transforming care - to expand sleep health care to where it is needed, so it can take its rightful place in the healthcare ecosystem.
About the role
The Patient Account Representative is a valued member of the Nox Health team and contributes to achieving departmental and organizational goals through collaboration, accountability, and a commitment to excellence. This role partners across the organization to deliver impactful work while embracing innovation, continuous improvement, and a people-first approach.
We are looking for a Patient Account Representative to join our SleepCharge RCM team. The Patient Account Representative is responsible for a number of patient account functions to ensure all participant claims are processed timely and accurately according to client-specific statement of work (SOW) and/or insurance carrier specifications. Participant accounting functions include: eligibility, verification of benefits, billing, collections, customer service, cash applications, documentation of participant activity, invoicing and oversight of renewal process.
What you'll do
  • Responsible for all VOBs and documentation in the patient record
  • Communicate internally and externally and respond to inquiries regarding patient eligibility, insurance, balances and CoPays
  • Calculate, collect and reconcile patient financial responsibilities
  • Prepare and send patient statements monthly
  • Manage the annual renewal process for patients which includes: - Determine patient eligibility & update renewal eligibility/billing files - Complete VOB and document on patient record
  • Obtain updated insurance information as needed
  • Prepare and mail invoices monthly
  • Coordinate with CareTeam as needed for patient retention & send letters regarding eligibility
  • Prepare and send patient receipts
  • Gather patient data for insurance claims billing & update patient subledger & claims billing systems
  • Maintain & reconcile patient subledger, account balances & payment posting records
  • Update patient record for past due patient balances and communicate balances internally
  • Reconcile active patients monthly and ensure patients are renewed or terminated timely
  • Assist with filing and reconciliation of insurance claims
  • Assist with general accounting responsibilities, as needed, including, but not limited to: mail processing and deposits
  • Other duties as may be assigned

Qualifications
  • High school diploma
  • Two (2) years experience of medical insurance patient billing/collections OR Two (2) years of customer service experience
  • Basic Microsoft Excel
  • Strong oral and written communication skills
  • Ability to learn a variety of technology platforms, including Google Drive and in-house medical charting system
  • Excellent problem-solving ability
  • Ability to adapt proficiently to workflow changes necessary for process improvement
  • Attention to detail and organizational skills
  • Ability to speak effectively and professionally on the telephone, with client contacts and participants, and with fellow employees of the organization.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to accurately document notes, write routine reports and correspondence.

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