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Insurance Case Manager Jobs in Reno, NV (NOW HIRING)

Eden Health

Palliative Care Registered Nurse

Reno, NV · On-site

The RN Case Manager manages the patient's care from admission through discharge and coordinates ... Proof of automobile insurance (MVR checked) * Proof of current CPR certification * Able to pass ...

Protouch Staffing

Personal Injury Attorney

Reno, NV · On-site

$120K - $240K/yr

Oversees the daily workflow of 2-3 case managers. Duties/Responsibilities: * Manage a high-volume ... Negotiate settlements with insurance adjusters and defense attorneys * Stay updated on developments ...

Orion Placement

Associate Attorney

Carson City, NV · Hybrid

$110K - $140K/yr

Litigation, workers' compensation, insurance defense, or administrative law exposure is a plus * Experience with legal billing and case management software is helpful Why You Will Love Working Here

Douglas County (NV)

Licensed Social Worker

Minden, NV · On-site

$79K - $110K/yr

... insurance, and 12 paid holidays. Explore this opportunity to represent your community with dignity ... Oversees case management services to ensure development of goal planning and empowerment of ...

Reno-Sparks Indian Colony

Human Services Manager

Reno, NV · On-site

$69K - $91K/yr

... case management and investigations; preparing court reports/testimony; and participating in ... Life and Accidental Death & Dismemberment insurance: $50,000 policy paid by RSIC (reduces to $25 ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Reno, NV

Insurance Case Manager information

See Reno, NV salary details

$32.4K

$50.7K

$73.8K

How much do insurance case manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for insurance case manager in Reno, NV is $50,692.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $58,800.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
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Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Reno, NV as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,692 per year, or $24.4 per hour.

Director of Technology

Forthright Case Management Llc

Reno, NV • On-site

$95K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Director of Technology & Automation
Forthright Case Management — Reno, Nevada

Salary: $95,000–$100,000 annually + benefits

Build the technology that helps our company scale.
Forthright Case Management is looking for a Director of Technology & Automation to lead the next stage of our technology evolution.
We're not looking for someone whose primary goal is to manage a help desk.
We're looking for someone who sees a five-step manual process and immediately starts wondering how to make it one step, or eliminate it entirely.
This position will own the technology that supports our employees and business operations while helping us use automation, artificial intelligence, integrations, data, and better systems to become more efficient as we grow.
You'll work directly with leadership and employees throughout Forthright to understand how work actually gets done, identify where technology can make it better, and then help make those improvements happen.
What You'll Do
You'll have responsibility across several interconnected areas:
Automation 

Identify repetitive work throughout the company and develop practical solutions using automation, system integrations, APIs, and AI.
You'll have the opportunity to automate workflows involving intake, communication, document generation, reporting, task assignment, notifications, data movement, and other business processes.
Business Systems

Become the internal owner of our core software platforms.
You'll improve how systems are configured, connected, documented, and used—and help us decide what technology we should and shouldn't be using.
Data & Reporting

Help turn operational data into useful information.
You'll improve reporting, automate recurring metrics, develop dashboards, and help leadership gain better visibility into the business.
IT Operations

Ensure employees have reliable, secure technology and a great internal technology experience.
You'll oversee devices, accounts, software, access, employee onboarding/offboarding, cloud platforms, documentation, and technology vendors.
Cybersecurity

Serve as our internal cybersecurity owner while working with external security experts where specialized expertise is needed.
You'll oversee access controls, security platforms, policies, assessments, employee security training, vendor risks, and incident-response readiness.
Website & Digital Technology

Own the technical side of our digital infrastructure—including website administration, analytics, tracking, integrations, landing pages, technical SEO, structured data, and emerging GEO/AI-search technologies.
You won't be expected to be our graphic designer or marketing department. You'll make sure the technology behind our marketing works exceptionally well.
Technology Strategy

Work directly with leadership to develop a long-term technology roadmap.
We want someone who can help answer questions like:
  •  What should we automate next? 
  •  Where is technology creating unnecessary work? 
  •  How can AI meaningfully improve our operations? 
  •  What software are we underutilizing? 
  •  What should our systems look like three years from now? 
  •  What data should leadership have that we don't currently have? 
  •  What should we build, buy, integrate, or outsource? 
Who We're Looking For
You may come from business systems, automation, IT, SaaS administration, technology consulting, systems integration, or a similar background.
More important than having a particular job title is your ability to connect technology to real business problems.
You'll probably be a strong fit if:
  •  you routinely automate repetitive tasks; 
  •  you're comfortable learning unfamiliar software; 
  •  you understand APIs and integrations; 
  •  you can administer business technology yourself; 
  •  you understand cybersecurity fundamentals; 
  •  you enjoy solving operational problems; 
  •  you've worked with cloud/SaaS platforms; 
  •  you can manage outside technical specialists; 
  •  you're equally comfortable talking with an executive and troubleshooting a system; 
  •  you're curious about what AI can realistically do for a business; 
  •  you care about measurable outcomes rather than technology for technology's sake. 
Experience with platforms such as Microsoft 365, Power Automate, Zapier, Make, n8n, APIs, AI/LLM tools, Power BI, CRM systems, CMS platforms, Google Analytics/Search Console, MDM tools, or similar technologies would be valuable.
You don't need to be an expert in every technology we use.
We'd rather hire someone who knows how to learn, evaluate, connect, and improve systems than someone whose expertise is limited to one technical platform.
What Makes This Role Different
This is an opportunity to build—not simply maintain.
You'll have visibility across the organization and the ability to identify and implement improvements that directly affect employee productivity, scalability, customer experience, management information, and company growth.
We want technology to help Forthright grow without administrative complexity growing at the same rate.

If that type of challenge sounds interesting, we'd like to hear from you.

Flexible work from home options available.