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Insurance Case Manager Jobs in Remote, OR (NOW HIRING)

Partner with clinical teams to deliver in-service trainings, patient case support, and outcome ... insurance policy Paid time off Company holidays Floating holidays 100% company-paid short ...

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Insurance Case Manager information

See Remote, OR salary details

$32.5K

$50.8K

$73.9K

How much do insurance case manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for insurance case manager in Remote, OR is $50,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $58,900.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

What job categories do people searching Insurance Case Manager jobs in Remote, OR look for?

The top searched job categories for Insurance Case Manager jobs in Remote, OR are:

What cities near Remote, OR are hiring for Insurance Case Manager jobs?

Cities near Remote, OR with the most Insurance Case Manager job openings:

Infographic showing various Insurance Case Manager job openings in Remote, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,791 per year, or $24.4 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago


Job description

Palliative Care Nurse


Evergreen Family Medicine is committed to providing excellent care for your family with clinics in Roseburg, Myrtle Creek and Sutherlin Oregon. Evergreen Family Medicine serves outpatient needs, including Urgent Care, Family Practice, Women's Health, and Occupational Health.

Evergreen Family Medicine is a Drug Free Workplace. All candidates that are offered employment will be required to pass a pre-employment drug screen and background check.

The Palliative Care Manager provides chronic care/clinical case management services aimed at enhancing patient-centered care and maximizing outcomes across the patient care continuum. Case management services include patient advocacy, monitoring patient care to ensure progress toward desired outcome, addressing patient and family needs, resolving obstacles to effective care, and implementing disease modifying interventions.

Responsibilities and Duties:

  • Maintains confidentiality according to HIPAA regulations and EFM policies
  • Adheres strictly to EFM departmental standards and policies, including state and federal regulations.
  • Communicates effectively and professionally with coworkers, managers, and patients via phone, email, or in person.
  • Capable of assessment of physical functioning as well as an understanding of both acute and chronic illness and disability.
  • Assess needs of patients/family, coordinates care and resources. Plans, develops, and implements appropriate patient care goals.
  • Monitors and documents quality of care to ensure patient care plan goals and appropriate and understood as well as implemented. Identifies patient needs, including those of ethical and cultural nature and assures that they are addressed.
  • Identifies delays in service request or treatments and communicates them to the healthcare team.
  • Visits patients in care facilities and performs Chronic Care Management Services
  • Symptom Management:Relieve pain, shortness of breath, fatigue, depression, and other distressing symptoms.
  • Communication & Goals:Facilitate discussions about the patient's goals, values, and care preferences, ensuring they are communicated to the entire care team.
  • Care Coordination:Work with primary physicians and other specialists to create and implement comprehensive care plans.
  • Emotional & Psychosocial Support:Provide counseling and support for patients and families dealing with the emotional impact of serious illness.
  • Advance Care Planning: Assist with legal and personal decisions, such as creating advance directives.
  • Resource Connection: Link patients and families to community services, support groups, and spiritual care.
  • Performs other duties as assigned.

Qualifications and Skills:

  • Degree, license or certification in LPN or RN.
  • Communication, interpersonal, clerical, and organizational skills necessary to complete job duties.
  • Ability to handle the confidential aspects of the work.
  • The ability to type at least 40 wpm and activate/operate computers and office equipment.

Physical requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • The employee is frequently required to walk; use hands and fingers, handle, or feel; and reach forward with hands and arms.
  • The employee is occasionally required to sit and stoop, kneel, or crouch.
  • May be exposed to patients with infectious diseases.
  • Must be able to lift up to 35 pounds at times.

Our culture and values are every employee's responsibility: The needs of our patient come first S.P.I.R.I.T

  • Stewardship
  • Patient & Population Focused Health Care
  • Integrity
  • Respect
  • Innovation
  • Teamwork

Benefits:

  • Health, Dental, Vision benefits
  • Life Insurance
  • 401k with a company match up to 6%
  • Paid Time Off