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Insurance Case Manager Jobs in Portland, OR (NOW HIRING)

Just Compassion EWC

Case Manager

Portland, OR · On-site

$25/hr

The Case Manager works with participants, landlords, community partners, and internal teams using a ... Valid driver's license, proof of automobile insurance, and reliable personal vehicle for site ...

Just Compassion EWC

Case Manager

Portland, OR · On-site

$21.25 - $27.25/hr

The Case Manager works with participants, landlords, community partners, and internal teams using a ... Valid driver's license, proof of automobile insurance, and reliable personal vehicle for site ...

BrightSpring Health Services

Case Manager

Portland, OR

$61K - $72K/yr

Overview Case Manager Rehab Without Walls Portland, OR Make a Difference in the Lives of ... Partner with insurance companies and payers to advocate for appropriate rehabilitation and medical ...

BrightSpring

Case Manager

Portland, OR · On-site

$61K - $72K/yr

Partner with insurance companies and payers to advocate for appropriate rehabilitation and medical ... Experience in clinical case management or care coordination * Passion for helping individuals with ...

BrightSpring Health Services

Case Manager

Portland, OR

$61K - $72K/yr

Work with insurance and payers to advocate for the appropriate rehabilitation and medical care ... Clinical case management experience, preferably in a rehabilitation or healthcare setting * Strong ...

BRIDGES TO CHANGE INC

Case Manager I

Gresham, OR

$26.52/hr

The Case Manager I models recovery principles, upholds organizational ethics, and ensures ... Valid driver's license, personal vehicle with active registration and liability insurance and ...

BRIDGES TO CHANGE INC

Case Manager I

Portland, OR

$26.52/hr

The Case Manager I models recovery principles, upholds organizational ethics, and ensures ... Valid driver's license, personal vehicle with active registration and liability insurance and ...

BRIDGES TO CHANGE INC

Case Manager I

Portland, OR

$26.52/hr

The Case Manager I models recovery principles, upholds organizational ethics, and ensures ... Valid driver's license, personal vehicle with active registration and liability insurance and ...

Healthbridge Staffing

Regional Case Manager

Portland, OR · On-site

$85 - $110/hr

Regional Case Manager - West Coast (OR/WA) Region Location: West Coast Region (OR/WA) (Regional ... Partner with hospitals, physicians, managed care organizations, and insurance providers to ...

Standard, The

Nurse Case Manager

Portland, OR · On-site

$76K - $111K/yr

Job Summary As a Nuse Case Manager, you will assess medical information, treatment plans, and ... Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement ...

CCSWW

Case Manager I

Vancouver, WA · On-site

$25.46/hr

... life insurance * LTD * AD&D * pension * 403b * catastrophic & accident ins $25.46- $31.83 HR/DOE ... The Bertha's Place Case Manager is a member of the supportive services for Bertha's place Shelter a ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Portland, OR

Insurance Case Manager information

See Portland, OR salary details

$34.5K

$53.9K

$78.5K

How much do insurance case manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for insurance case manager in Portland, OR is $53,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $62,600.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

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For Insurance Case Manager jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Insurance Case Manager jobs in Portland, OR look for?

The top searched job categories for Insurance Case Manager jobs in Portland, OR are:

What cities near Portland, OR are hiring for Insurance Case Manager jobs?

Cities near Portland, OR with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Portland, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,918 per year, or $25.9 per hour.

Case Manager

Just Compassion EWC

Portland, OR • On-site

$25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

The Enhanced Rapid Re-Housing Case Manager provides housing-focused case management to households experiencing housing crises. This position supports participants in quickly resolving housing barriers, securing permanent housing, and maintaining long-term housing stability.
The Case Manager works with participants, landlords, community partners, and internal teams using a Housing First, low-barrier, harm reduction, trauma-informed, and participant-centered approach. This position ensures services are delivered in alignment with Just Compassion policies, Washington County Department of Housing Services requirements, HMIS standards, and applicable laws and regulations.
Essential Duties
  • Provides housing-focused case management to households experiencing housing instability or homelessness.
  • Supports participants in identifying housing barriers, developing housing plans, and securing permanent housing.
  • Provides financial assistance coordination for rent, move-in costs, and other eligible housing-related expenses.
  • Mantains timely, accurate, and complete documentation in HMIS and other required systems.
  • Collaborates with internal teams, landlords, community partners, and service providers to support participant progress and housing stability.

Job Functions
  • Conduct outreach and engagement activities to identify and connect with eligible participants.
  • Complete intake and assessments to determine participant needs, eligibility, and housing barriers.
  • Assist participants with housing search, unit identification, housing applications, landlord communication, and move-in coordination.
  • Provide financial assistance for rent, move-in costs, and other eligible housing-related expenses in accordance with program guidelines.
  • Ensure proper documentation and compliance with financial assistance protocols.
  • Develop and implement individualized case management plans that support participant goals and housing stability.
  • Provide ongoing case management, advocacy, resource connection, and supportive services based on participant needs.
  • Participate in regular case conferencing to support participant progress and service coordination.
  • Collect, maintain, and upload eligibility documentation into HMIS.
  • Enter timely, accurate, and complete case notes, service documentation, participant updates, and required data into HMIS.
  • Monitor data quality and maintain accurate participant records.
  • Maintain confidentiality, professional boundaries, and participant dignity at all times.
  • Comply with Just Compassion policies, Washington County program standards, HMIS requirements, and applicable regulations.
  • Communicate proactively with supervisors regarding workload, participant needs, housing barriers, operational challenges, and emerging concerns.
  • Apply trauma-informed, culturally responsive, Housing First, low-barrier, harm reduction, and participant-centered practices in all interactions and services.
  • Perform additional duties as assigned in support of program operations and participant services.

Qualifications
  • High school diploma, GED, or equivalent experience.
  • Experience working with individuals or households experiencing homelessness, housing instability, or other crisis situations.
  • Strong communication, organization, documentation, and interpersonal skills.
  • Ability to manage competing priorities in a fast-paced, housing-focused environment.
  • Proficiency with Microsoft Office, Google Workspace, cloud-based systems, and client databases; HMIS experience preferred.
  • Ability to maintain confidentiality, professional boundaries, and sound judgment when working with sensitive participant information.
  • Valid driver's license, proof of automobile insurance, and reliable personal vehicle for site visits and housing navigation.
  • Commitment to equity, cultural responsiveness, trauma-informed care, Housing First principles, and Just Compassion's mission.

Preferred Qualifications
  • Bilingual or multilingual abilities, including Spanish, Russian, or other languages commonly spoken by participants.
  • Bachelor's degree in Social Work, Human Services, or a related field.
  • Previous experience providing housing-focused case management, supportive services, or Medicaid-funded services.
  • Experience with rapid re-housing, housing navigation, landlord engagement, or financial assistance programs.

Why Just Compassion: Benefits & Total Rewards
Just Compassion is committed to supporting the health, well-being, and professional growth of our team members. Benefits for eligible employees may include:
  • Medical, dental, and vision insurance plans
  • Employee Assistance Program (EAP), providing confidential counseling, financial, and legal support at no cost to team members
  • Individual Retirement Account (IRA) retirement savings option
  • Paid time off (PTO) for eligible employees
  • Paid sick time in accordance with Oregon law
  • Paid leave benefits in compliance with Oregon Paid Leave Oregon (PLO), Oregon Family Leave Act (OFLA), and the federal Family and Medical Leave Act (FMLA), as applicable
  • Wellness time to support overall employee well-being
  • Eleven (11) paid holidays annually
  • Professional development opportunities

Just Compassion of East Washington County is committed to a policy of Equal Employment Opportunity with respect to all employees and applicants for employment. This policy prohibits discrimination on all legally recognized bases including, but not limited to, race, creed, color, gender, pregnancy, sexual orientation, gender identity, age, marital status, family relationship, disability, national origin, or service in the uniformed services.

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