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Insurance Case Manager Jobs in Madison, TN (NOW HIRING)

National Care Advisors

Field Nurse Case Manager

Nashville, TN · Hybrid

$74K - $91K/yr

NCA is in search of a Nurse Case Manager based in the Nashville area who will be responsible for ... Experience with third party benefits - health insurance, Medicaid, Social Security, Developmental ...

Skybridge Resources

RN Case Manager

Nashville, TN · On-site

$39.05 - $46.15/hr

Case Manager Nashville , TN SkyBridge Healthcare is currently seeking Registered Nurse with Case ... Medical, Dental, and Vision insurance * 24/7 support with a dedicated recruiter * This role may ...

UHS

CASE MANAGER (MSW)

Ashland City, TN · On-site

$22 - $29/hr

Responsibilities The Case Manager is responsible for providing quality case management, admission ... insurance offering, a physician network and various related services located in 40 U.S. states ...

Centurion

Case Manager - RMSI (77693)

Nashville, TN · On-site

$43K/yr

We are currently seeking a full-time Case Manager to join our Team at Riverbend Maximum Security ... Health, dental, vision, disability and life insurance * 401(k) with company match * Generous paid ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Madison, TN

Insurance Case Manager information

See Madison, TN salary details

$30.1K

$47.1K

$68.5K

How much do insurance case manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance case manager in Madison, TN is $47,063.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $54,600.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What job categories do people searching Insurance Case Manager jobs in Madison, TN look for? The top searched job categories for Insurance Case Manager jobs in Madison, TN are:
What cities near Madison, TN are hiring for Insurance Case Manager jobs? Cities near Madison, TN with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Madison, TN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,063 per year, or $22.6 per hour.

Field Nurse Case Manager

National Care Advisors

Nashville, TN • Hybrid

$74K - $91K/yr

Full-time

Medical

Re-posted 29 days ago

Job description

NCA is in search of a Nurse Case Manager based in the Nashville area who will be responsible for case management services responsive to special needs and eldercare client care and quality of life challenges and collaboration with the primary family caregivers, attorneys, financial planners and trustees that are also serving the client.

Requirements

  • Bachelor of Science in Nursing (BSN) required, CCM or CRRN preferred
  • Minimum of 5 years clinical Nursing experience – experience in field case management or workers’ compensation case management, preferred
  • Experience with third party benefits – health insurance, Medicaid, Social Security, Developmental Disability services
  • Excellent communication skills – written and verbal
  • Proficient in using MacOS and a variety of related software applications (including MS Office)
  • Strong ability to quickly learn and adapt to new technologies and tools in a Mac environment
  • Highly motivated self-starter comfortable working in a virtual company/office, with solid time management and organization skills
  • Proven ability to collaborate as necessary to accomplish goals and work through conflicts
  • Ability to research and develop solutions to challenges presented by the client
  • Excellent customer service skills
  • Overnight travel required regionally 1-2 times per month and occasional nationwide travel
  • Willingness to meet timely documentation requirements

This is a salaried position with competitive pay, excellent benefits, and a flexible work from home schedule.

If you are interested in applying for this position, respond to this posting with your resume and cover letter.

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