ZipRecruiter

Log In

1

Insurance Case Manager Jobs in Madison, TN (NOW HIRING)

Ascension

Case Management Manager

Nashville, TN · On-site

$19.25 - $24.75/hr

Case Manager credentialed from the American Case Management Association (ACMA). * Case Manager ... Benefits Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits ...

previous pagenext page

Showing results 21-40

All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Madison, TN

Insurance Case Manager information

See Madison, TN salary details

$30.1K

$47.1K

$68.5K

How much do insurance case manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for insurance case manager in Madison, TN is $47,063.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $54,600.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

What job categories do people searching Insurance Case Manager jobs in Madison, TN look for?

The top searched job categories for Insurance Case Manager jobs in Madison, TN are:

What cities near Madison, TN are hiring for Insurance Case Manager jobs?

Cities near Madison, TN with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Madison, TN as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $47,063 per year, or $22.6 per hour.

Case Manager - Support Services

I Am Next

Nashville, TN • On-site

$19.25 - $24.75/hr

Full-time

Re-posted 25 days ago

Job description

Position Title: Case Manager - Support Services
Join the Family
Do you want to be a part of a team that improves lives, empowers people, and strengthens communities?
Want to be a thought leader and changemaker? If yes, then look no further.
Who We Are
I Am NEXT empowers former foster youth with housing, transportation, and integrated community resources to chart their own path toward sustainable independence. Through trauma-informed care, authentic relationships, and individualized support, we equip young adults with the resources, relationships, and time they need to thrive.
At I Am Next, we believe in holding high expectations while extending high grace. We are committed to fostering hope, healing, self-determination, and long-term stability for youth transitioning into adulthood.
About the Role:
The Case Manager � Support Services serves as a key member of the I Am Next support services team and provides direct, trauma-informed support to transition-aged youth and young adults with histories of foster care, housing instability, and complex trauma.
This position works collaboratively with participants to identify goals, develop individualized service plans, and support progress toward housing stability, self-sufficiency, emotional wellness, and long-term independence. The Case Manager provides relational support while coordinating access to housing resources, transportation, education, employment, healthcare, behavioral health services, and other community-based supports.
Using strengths-based, motivational, and trauma-informed approaches, the Case Manager empowers young adults to navigate barriers, build resiliency, and develop the skills necessary for successful adulthood.
What you bring to this role:
- Bring your passion and expertise
- A desire to help others become the best they can be while managing a healthy work/life balance.
- Ability to be a team member and thought leader.
- Bachelor's degree in Social Work, Human Services, Psychology, Sociology, Counseling, Education or related field.
- Minimum two years of experience working with transition-aged youth, foster youth, housing programs, shelters, or community-based services.
-Strong understanding of trauma, attachment, adverse childhood experiences, and the transition from foster care to adulthood.
- Experience with case management, service coordination, coaching, or supportive services.
- Excellent verbal and written communication skills.
- Strong organizational, documentation, and time management skills.
-Ability to remain calm and emotionally regulated in high-stress situations.
- Proof of Automobile Insurance and Reliable Transportation
-Valid driver's license
-TBRI Practitioner or Motivational Interviewing trained preferred.
-Experience working with youth aging out of foster care preferred.
-Experience with permanent supportive housing or homelessness services preferred.
-Experience with HMIS, HubSpot, Salesforce, or other case management systems preferred.

Apply