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Insurance Case Manager Jobs in Delaware (NOW HIRING)

Christiana Care Health Services

$19.84 - $29.76/hr

Arranges transportation as directed by the Case Manager * Demonstrates knowledge of discharge ... insurance, paid time off, retirement, an employee assistance program. To learn more about our ...

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Insurance Case Manager information

See Delaware salary details

$32.5K

$50.9K

$74.1K

How much do insurance case manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for insurance case manager in Delaware is $50,885.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What job categories do people searching Insurance Case Manager jobs in Delaware look for? The top searched job categories for Insurance Case Manager jobs in Delaware are:
What cities in Delaware are hiring for Insurance Case Manager jobs? Cities in Delaware with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Delaware as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $50,885 per year, or $24.5 per hour.

RN Case Manager - WIP - Day Shift - Sign-on Bonus

Christiana Care Health System

Newark, DE • On-site

$40/hr

Other

Medical, Retirement, PTO

Re-posted 11 days ago

Job description

Job Details

RN Case Manager - WIP - Day Shift

Saturday & Sunday (Plus one rotating Friday Evening shift).

Newark, DE

Sign-on Bonus for External Candidates only!

ChristianaCare - Wilmington Hospital is currently recruiting an RN Case Manager - Weekender with experience in Transitional Care or Discharge Planning in an Acute Care Hospital Setting

As part of our Weekend Incentive Program (WIP), you will be required to work 3 out of 4 weekends in a four-week schedule. This includes a 12-hour day shift on Saturdays and Sundays, along with one rotating Friday shift. Additionally, there will be an annual rotating holiday every other year.

Weekend Incentive Program (WIP) Includes: Special rate of pay and full benefits, except for Paid Time Off (PTO).

The RN Case Manager will be responsible formanaging patient care, driving patient progression, and establishing a discharge plan. This includes functioning as a member of the interdisciplinary team, creating, implementing, and monitoring treatment plans to ensure safe, timely, and effective transitions throughout the care continuum and discharge planning.

The Care Management Model:

Our Care Management Triad Team Model is a collaboration between the following:

  • RN Case Manager - Manages patient care, drives patient progression, and establishes a discharge plan.

  • Social Worker - Resolves psycho-social barriers and supports discharge needs.

  • Utilization Management - Reviews patient status for appropriateness and anticipated payer coverage.

CARE MANAGEMENT:

  • Identify patients who have post-acute care, placement, and complex discharge planning needs based on a comprehensive assessment that includes physical, as well as psycho-social factors/needs.

  • Anticipate, initiate, and establish a discharge plan for patients with post-acute care needs, collaborating with the physician, nurse, and other health care providers, the patient, their family/primary caregiver(s), third-party payers, and employer following established clinical guidelines, standards, and pathways.

  • Review the admission assessment and collaborate with the primary nurse and other health care providers to ensure a multidisciplinary care plan is in place to meet identified patient care needs and desired outcomes.

  • Identify system issues that serve as barriers to care. Participates in the development and implementation of strategies to remove barriers and facilitate patient progression.

About Us

ChristianaCare is located in Delaware and is one of the country's most dynamic healthcare organizations, centered on improving health outcomes, making high-quality care more accessible, and lowering healthcare costs.
ChristianaCare includes an extensive network of primary care and outpatient services, home health care, urgent care centers, three hospitals (1,336 beds), a freestanding emergency department, a Level I trauma center, and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care, and women's health. It also includes the pioneering Gene Editing Institute.

Education & Requirements

  • An active RN license in DE or a Compact State is required.

  • BSN required.

  • One year of experience as an RN Case Manager preferred.

  • Experience in an inpatient hospital setting with a focus on acute care is required.

  • BLS preferred.

  • Case Management Certification (CMC) is required within 18 months of eligibility.

This is a flat-rate position. With benefits, the WIP rate is $35 plus a $10 shift differential. Without benefits, the rate is $40 plus a $20 shift differential. WIP positions are merit eligible. This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Sep 30, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visithttps://careers.christianacare.org/benefits-compensation/

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