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Human Services Case Manager Jobs in Delaware (NOW HIRING)

JEVS Human Services

Case Manager

Wilmington, DE

$47.50K - $60K/yr

We have an exciting opportunity as a Case Manager. In this role, you will provide support to ... Base pay is one part of the Total Compensation that JEVS Human Services provides to recognize ...

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How much do human services case manager jobs pay per hour?

As of May 28, 2026, the average hourly pay for human services case manager in Delaware is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Human Services Case Manager, and why are they important?

To thrive as a Human Services Case Manager, you need a background in social work or a related field, case management experience, and often a bachelor's degree in social sciences. Familiarity with case management software, client databases, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong interpersonal skills, active listening, and cultural sensitivity help build trust and effectively advocate for clients. These abilities ensure effective client support, resource coordination, and successful outcomes in complex social service environments.

What are some common challenges Human Services Case Managers face when working with diverse client populations?

Human Services Case Managers often encounter challenges such as language barriers, cultural differences, and varying levels of client engagement. Navigating these challenges requires strong communication skills, cultural competence, and adaptability. Case managers must also balance large caseloads, manage time effectively, and collaborate closely with other agencies or service providers to ensure clients receive comprehensive support. Continuous learning and seeking feedback from colleagues can help case managers address these challenges and deliver better outcomes for clients.

What are Human Services Case Managers?

Human Services Case Managers are professionals who help individuals and families access social services, resources, and support tailored to their needs. They assess clients' situations, develop care plans, coordinate services like housing, healthcare, or counseling, and monitor progress to ensure goals are met. Case managers act as advocates, connecting clients with community resources and providing ongoing support throughout the process. Their work is essential in helping people overcome challenges related to mental health, substance abuse, poverty, and family issues.

What job makes $10,000 a month without a degree?

A Human Services Case Manager typically does not earn $10,000 a month without advanced education or specialized certifications. High-paying roles that can reach this level without a degree are rare and often involve entrepreneurship, sales, real estate, or skilled trades with extensive experience. Most jobs in human services require at least some post-secondary training or certifications for higher salaries.

What is the difference between Human Services Case Manager vs Social Worker?

AspectHuman Services Case ManagerSocial Worker
CredentialsOften requires a bachelor's degree in human services, social work, or related fieldTypically requires a bachelor's or master's degree in social work (BSW or MSW) and licensure
Work EnvironmentCommunity agencies, healthcare facilities, schools, non-profitsHospitals, mental health clinics, government agencies, private practices
Employer & IndustryNon-profits, government programs, healthcare organizationsHealthcare, mental health, child welfare, government agencies

While both roles focus on supporting individuals in need, Human Services Case Managers primarily coordinate services and connect clients with resources, often with a bachelor's degree. Social Workers typically have advanced degrees and may provide therapy, advocacy, and case management, often working in clinical settings. Both roles are vital in the social services industry but differ in scope and qualifications.

What are popular job titles related to Human Services Case Manager jobs in Delaware? For Human Services Case Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Human Services Case Manager jobs in Delaware look for? The top searched job categories for Human Services Case Manager jobs in Delaware are:
What cities in Delaware are hiring for Human Services Case Manager jobs? Cities in Delaware with the most Human Services Case Manager job openings:
Human Services Case Manager jobs near you
Infographic showing various Human Services Case Manager job openings in Delaware as of May 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $46,216 per year, or $22.2 per hour.
Health/Human Services Case Manager I

Health/Human Services Case Manager I

Goodwill of Delaware and Delaware County

Smyrna, DE

$20/hr

Full-time

Posted 8 days ago

Job description

NOW HIRING
Health / Human Services Case Manager I
State of Delaware – Department of Health & Social Services (DHSS)
Smyrna, Delaware • Monday–Friday, 8:00am–4:30pm • $20.00/hour
Are you passionate about helping people access the care and support they need? Join a mission-driven team making a real difference in the lives of Delawareans. In this role, you’ll work directly with clients to connect them with Long Term Supports and Services (LTSS) Medicaid—helping individuals age in place with dignity and independence.
What You’ll Do
  • Serve as a trusted advocate—guide clients through the LTSS Medicaid application process from start to approved decision, gathering and managing required documentation along the way.
  • Conduct in-home visits to assess clients’ needs and deliver personalized, person-centered support.
  • Manage an active caseload—determine initial and ongoing eligibility for services and maintain accurate, up-to-date records.
  • Make referrals and connect clients with community resources to support their health, social, and economic well-being.
  • Respond to calls and emails within 2 business days and meet all activity due dates.
  • Navigate state systems daily including TAP (Tracking Assessing Planning), AWW (ASSIST Worker Web), DMES (Delaware Medicaid Enterprise System), Vital Statistics, and Outlook Calendar.
  • Check the New Referral saved search daily and initiate phone or in-person applications with new participants.
What We’re Looking For
  • Minimum 6 months of case management experience in health, human services, or a related field.
  • 6+ months of experience contributing to client service plans (clinical treatment, counseling, or benefits/eligibility determinations).
  • 6+ months of experience using an automated information system to enter, retrieve, and manage data.
  • Strong narrative writing skills—able to document application processes, write objective case notes, and complete logs and reports.
  • Skilled interviewer—able to assess needs, analyze situations, and build rapport with diverse clients.
  • Knowledge of Federal/State eligibility requirements and community resources.
  • Valid driver’s license and ability to operate a State vehicle.
  • Must pass a pre-employment drug screening.
Why This Role?
This is more than a job—it’s an opportunity to make a tangible impact in your community. You’ll work on assignment with the State of Delaware DHSS, gaining valuable government experience while supporting some of Delaware’s most vulnerable residents.