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Insurance Call Center Jobs in Hawaii (NOW HIRING)

Aldridge Pite LLP

Operations Specialist II - Call Center

Honolulu, HI · On-site

$16.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Law firm or call center experience preferred * Must possess excellent ability to communicate with ... Company Paid Life and Disability Insurance plans * Medical, Dental and Vision Plans with ...

Zurich NA

Claims Call Centre Representative

Honolulu, HI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Claims Call Centre Representative 135927 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers include individuals, small businesses, and ...

Y. Hata & Co., Ltd.

WILL CALL

Honolulu, HI · On-site

$17/hr

  • Medical

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for the accurate and timely fulfillment of customer delivery and Will Call orders in ... Your Health Matters - Robust medical, vision, and life insurance; EAP support. * Time to Recharge ...

TEKsystems

Branch Call Support Consultant

Honolulu, HI

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is ideal for someone with call center, banking, retail, hospitality, or customer service ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

TEKsystems

Branch Call Support Consultant

Honolulu, HI

$24 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is ideal for someone with call center, banking, retail, hospitality, or customer service ... Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term ...

Y. Hata & Co., Limited

WILL CALL

Honolulu, HI · On-site

$17/hr

  • Medical

  • Vision

  • Life

  • Retirement

  • PTO

Responsible for the accurate and timely fulfillment of customer delivery and Will Call orders in ... Your Health Matters - Robust medical, vision, and life insurance; EAP support. * Time to Recharge ...

Securitas Technology

Call Service Representative

Honolulu, HI · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Medical, Dental, Vision, and Life Insurance * Company Paid Short Term and Long-Term Disability ...

Securitas Technology

Call Service Representative

Honolulu, HI · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Medical, Dental, Vision, and Life Insurance * Company Paid Short Term and Long-Term Disability ...

Securitas Technology

Call Service Representative

Honolulu, HI

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Medical, Dental, Vision, and Life Insurance * Company Paid Short Term and Long-Term Disability ...

Securitas Technology

Call Service Representative

Honolulu, HI · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Medical, Dental, Vision, and Life Insurance * Company Paid Short Term and Long-Term Disability ...

Securitas Technology

Call Service Representative

Honolulu, HI · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as an ... Medical, Dental, Vision, and Life Insurance * Company Paid Short Term and Long-Term Disability ...

Bristol Hospice

On Call Nurse - 7 On/7 Off

Honolulu, HI · On-site

$97K - $101K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Comprehensive Health Benefits - Medical, Dental, Vision, Life Insurance & more * 401(k) & HSA ... Document calls, conversations and outcomes of call-in software system * Receive start-of-shift ...

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Showing results 21-40

All JobsInsurance Call Center JobsInsurance Call Center Jobs in Hawaii

Insurance Call Center information

See Hawaii salary details

$10

$17

$25

How much do insurance call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for insurance call center in Hawaii is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.71 per hour, depending on experience, location, and employer.

What is an insurance call center job?

Insurance call center jobs involve assisting customers over the phone with their insurance policies, claims, billing questions, and other related inquiries. Employees in these roles may work for insurance companies or third-party service providers, handling both inbound and outbound calls. Common responsibilities include explaining policy details, processing claims, updating customer information, and resolving issues or complaints. These positions require strong communication skills, patience, and a good understanding of insurance products and regulations. Many insurance call center jobs offer training for new hires to help them become familiar with industry terminology and company procedures.

What are the key skills and qualifications needed to thrive as an insurance call center representative?

To thrive as an Insurance Call Center Representative, you need strong customer service skills, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes state insurance licensing are important technical qualifications. Excellent communication, active listening, and problem-solving skills help you stand out in this customer-focused role. These skills and qualifications are crucial for providing accurate information, resolving client issues efficiently, and ensuring customer satisfaction in a competitive environment.

What are some common challenges faced by agents in an insurance call center, and how can they be overcome?

Agents in an insurance call center often encounter challenges such as managing high call volumes, addressing complex customer inquiries, and keeping up with frequently changing policies and regulations. To overcome these obstacles, successful agents develop strong communication and problem-solving skills, take advantage of ongoing training, and use available knowledge bases or support from experienced colleagues. Building resilience and maintaining a customer-focused mindset also help ensure a positive experience for both the agent and the customer.

What is the difference between Insurance Call Center vs Insurance Customer Service Representative?

AspectInsurance Call CenterInsurance Customer Service Representative
CredentialsTypically requires insurance licensing and customer service experienceOften requires similar licensing and customer service skills
Work EnvironmentCall center setting, high call volume, team-basedOffice or remote, direct interaction with clients
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, carriers, brokers
Common Search & ComparisonYesYes

Insurance Call Center agents and Insurance Customer Service Representatives share similar credentials and work environments, often overlapping in licensing and customer interaction. The main difference lies in the setting: call center roles focus on handling high-volume calls in a team environment, while customer service reps may have more direct, personalized client interactions. Both roles are essential in the insurance industry and frequently compared by job seekers.

More about Insurance Call Center jobs

What are popular job titles related to Insurance Call Center jobs in Hawaii?

For Insurance Call Center jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Insurance Call Center jobs in Hawaii look for?

The top searched job categories for Insurance Call Center jobs in Hawaii are:

Insurance Call Center jobs near you
Infographic showing various Insurance Call Center job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,205 per year, or $17.9 per hour.

Call Center Representative - DHA

Social Security Administration

Honolulu, HI • On-site

$15.25 - $19.75/hr

Other

Posted 15 days ago

Social Security Administration rating

7.8

Company rating: 7.8 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

97th of 294 rated public sector bodies

Job description

Customer Service Representative

Customer Service Representatives work in a call center environment to provide a high level of quality service to our customers on SSA's National 800 number. Once selected for the Customer Service Representative position in SSA, you will contribute to the Agency's mission through direct service to the public. This involves receiving incoming calls through SSA's National 800 number and conducting interviews to determine the nature of the call or provide information on SSA laws, rules and regulations and Medicare Insurance Programs; obtaining information in order to determine eligibility for programs administered by SSA; and using automation tools to access and update information about claims or potential eligibility. As a Customer Service Representative, you must be knowledgeable about Social Security programs and be able to explain complex concepts to members of the public who contact the agency. If selected, you will be given extensive training to prepare you to perform the position. Customer Service Representatives provide assistance to beneficiaries and the general public in person, by telephone, or in writing; conduct interviews to determine the nature of the caller's question or issue; explain technical information, gather facts, evaluate evidence, and take action to resolve problems relating to all Social Security programs. This announcement serves as public notice. Applications submitted will be placed into a pool and will remain on file for selection as positions become available. Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period has elapsed. Cut-Off Dates to receive applications will be used for this announcement. First Cut-Off Date: August 5, 2026 Second Cut-Off Date: August 26, 2026 Third Cut-Off Date: September 13, 2026 Closing Date: September 30, 2026.

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