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Insurance Broker Account Manager Jobs in Puerto Rico

AGC Consulting

PR · On-site

This person reports to the Broker Dealer and RIA Chief Compliance Officers. This role is ideal for ... Manage the Firm's continuing education program for Registered Persons. * Review and Approval of ...

Allied Universal

PR · On-site

$14/hr

The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field ... Medical, dental, vision, basic life, AD&D, and disability insurance * Enrollment in our company ...

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Insurance Broker Account Manager information

What does an insurance broker account manager do?

An Insurance Broker Account Manager acts as the main point of contact between clients and insurance providers. They are responsible for managing client accounts, understanding their insurance needs, and providing tailored insurance solutions. Their duties include negotiating policy terms, renewing contracts, and ensuring clients receive high-quality service and support. They also handle any claims or questions clients might have and maintain strong relationships to foster client retention.

What skills and qualifications are needed to thrive as an insurance broker account manager?

To thrive as an Insurance Broker Account Manager, you need strong knowledge of insurance products, risk assessment, and account management, typically supported by relevant industry qualifications such as a state insurance license. Familiarity with customer relationship management (CRM) software, policy management systems, and industry-specific quoting tools is commonly required. Exceptional interpersonal skills, attention to detail, and the ability to negotiate and resolve client concerns set top performers apart. These skills ensure client satisfaction, retention, and effective handling of complex insurance needs in a competitive market.

How does an insurance broker account manager collaborate with underwriters and clients to ensure the best coverage solutions?

As an Insurance Broker Account Manager, you act as a key intermediary between clients and insurance underwriters. You’ll regularly communicate with underwriters to negotiate terms, clarify coverage details, and secure competitive rates tailored to client needs. At the same time, you maintain strong relationships with clients by understanding their specific risks and advising them on policy options. This dual collaboration requires strong communication, negotiation, and organizational skills to balance the interests of both parties and deliver optimal insurance solutions.

What is the difference between Insurance Broker Account Manager vs Insurance Agent?

AspectInsurance Broker Account ManagerInsurance Agent
CredentialsLicenses required, often multiple statesLicensed to sell specific policies
Work EnvironmentManages client accounts, collaborates with brokersWorks directly with clients to sell policies
Employer & IndustryInsurance brokerages, financial servicesInsurance companies, agencies
Primary FocusManaging client relationships and renewalsSelling insurance policies to new and existing clients

Insurance Broker Account Managers focus on managing client accounts and renewals within brokerage firms, often requiring multiple licenses. Insurance Agents primarily sell policies directly to clients, working for insurance companies or agencies. While both roles require licensing, their responsibilities and work environments differ significantly.

Where do insurance broker account managers make the most money?

Insurance broker account managers tend to earn higher salaries in regions with a high cost of living and strong financial sectors, such as major metropolitan areas. Factors like experience, certifications, and the size of the agency also influence earning potential, with larger firms often offering higher compensation packages.

What are popular job titles related to Insurance Broker Account Manager jobs in Puerto Rico?

For Insurance Broker Account Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Insurance Broker Account Manager jobs in Puerto Rico look for?

The top searched job categories for Insurance Broker Account Manager jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Insurance Broker Account Manager jobs?

Cities in Puerto Rico with the most Insurance Broker Account Manager job openings:

Insurance Broker Account Manager jobs near you
Infographic showing various Insurance Broker Account Manager job openings in Puerto Rico as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 22% Part Time, 2% Temporary, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Disaster Recovery Insurance Risk Specialist - Hybrid (Puerto Rico)

ICF

San Juan, PR

$120K/yr

Full-time

Posted 14 days ago

Job description

ICF seeks Insurance Risk Specialists to work in our Disaster Management Division with proficiency in FEMA regulations. This Hybrid, full-time position is open to qualified individuals who currently live in Puerto Rico and are fluent in both Spanish and English.

The individual must be proficient in FEMA regulations pertaining to the application of insurance on federal recovery projects and have worked with businesses or governmental agencies impacted by federal disasters.

Further, the individual will be required to review project documentation, insurance policy details, claims settlements and other related documents that may be related to the development of the project and associated costs to determine whether costs are considered insurable.

Bring Your Expertise Where It Matters Most! Join ICF's Disaster Management Division and help communities navigate recovery and build a more resilient future. You'll play a key role in delivering solutions that support recovery efforts and help individuals, businesses, and governments navigate complex challenges. If you're passionate about making a difference, solving problems, and contributing to projects that transform communities, you'll find purpose, growth, and opportunity at ICF every day.

DISCOVER WHY PEOPLE LIKE WORKING AT ICF:
https://careers.icf.com/us/en/blogarticle/why-people-like-working-at-icf

Compensation: While the range below is broader, this position will offer a salary range in the 100k to $120k range, based upon % match to job description, location, etc., as determined by the hiring team.

Key Responsibilities

Apply FEMA insurance regulations to federally funded disaster recovery projects.
Ensure accurate documentation and compliance with established procedures, standards and regulations.
Analyze and resolve project, program, and administrative issues.
Coordinate with stakeholders to address project concerns and support successful outcomes.
Keep leadership informed of key issues, risks, and resolutions.
Collaborate with federal, state, and local agencies, subrecipients, and internal project teams.
Demonstrate strong professionalism, customer service, and problem-solving skills.
Manage priorities effectively while meeting established timelines.
Serve as a subject matter expert in your assigned area of responsibility.

Providing a clear, well-crafted resume that highlights your relevant qualifications can increase your visibility with hiring teams!

Minimum Qualifications:

8+ years of professional experience.
5+ years of experience as Property Insurance agent, broker, adjuster, or insurance professional, with strong familiarity with FEMA insurance regulation.
Able and willing to work a flexible scheduled that can accommodate some evening and weekend work as may be required, including multiple time zones for work duties outside of Puerto Rico.
Must be fully bilingual in English and Spanish, with the ability to communicate effectively both verbally and in writing.
Must be able and willing to work a hybrid schedule, including remote work from a home office in Puerto Rico and in-person meetings with clients, stakeholders, and project partners as needed.
Must have a valid U.S. Driver's license and pass a motor vehicle records check.

Preferred Experience: (may set candidates apart)

Bachelor's degree.
Local/State government customer service experience with a wide range of participants and organizations.

Professional Skills: (you will bring with you day one)

Strong analytical and organizational skills.
Knowledge and efficient use of smartphone apps, data information systems and computer programs related to work requirements.
Excellent communication and interpersonal skills to engage with a variety of
stakeholders.
Strong proficiency in Microsoft Office, including Excel and Word.
Able to manage multiple cases and deadlines with professionalism and efficiency
Self-motivated; ability to work independently and manage multiple applications simultaneously.
Excellent writing, computer and presentation skills, with experience writing technical information clearly and concisely.
Problem-solving capabilities and ability to learn quickly and apply knowledge to unique circumstances.

#Indeed


Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration.Failure to do so may result in the application being excluded for consideration.Applicants needing an accommodation for disability or religious purposes in connection with the application process should contactCandidateaccommodation@icf.comfor assistance.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$81,111.00 - $137,889.00Puerto Rico Remote Office (PR99)

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