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Personal Lines Account Manager Jobs in Puerto Rico

AGC Consulting

Personal Lines Underwriter

San Juan, PR · On-site

  • Medical

  • Dental

  • Vision

Review and underwrite new business submissions and renewals for personal lines accounts including ... Prepare reports and metrics for management review, including loss ratios, submission counts, and ...

CorePlus

PR · On-site

$45K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Account Manager Route: Bayamon - Arecibo Who are we? For more than 26 years, CorePlus has provided Puerto Rico with anatomical pathology laboratory services and clinical analysis with innovation and ...

Grainger Businesses

Account Manager

Catano, PR · Hybrid

$42K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Account Manager owns the overall customer relationship, sales performance, and account strategy for their territory. You Will * * Develop and expand relationships across all levels within ...

Grainger Businesses

Account Manager

Catano, PR · On-site

$42K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Account Manager owns the overall customer relationship, sales performance, and account strategy for their territory. You Will * * Develop and expand relationships across all levels within ...

Grainger Businesses

Account Manager

Catano, PR · Hybrid

$42K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Account Manager owns the overall customer relationship, sales performance, and account strategy for their territory. You Will * * Develop and expand relationships across all levels within ...

Trane Technologies plc

Account Manager Parts

San Juan, PR · On-site

$46.50 - $73.95/hr

On-Site (5 days) As an Account Manager Parts , you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability ...

Deca Analytics

Key Account Manager

San Juan, PR · On-site

As a Key Account Manager, you will be responsible for maintaining and expanding relationships with ... Personal Attributes: Highly disciplined and organized individual with the ability to work under ...

Deca Analytics

Key Account Manager

San Juan, PR · On-site

As a Key Account Manager, you will be responsible for maintaining and expanding relationships with ... Personal Attributes: Highly disciplined and organized individual with the ability to work under ...

Deca Analytics

Key Account Manager

San Juan, PR · On-site

$45K - $55K/yr

As a Key Account Manager, you will be responsible for maintaining and expanding relationships with ... Personal Attributes: Highly disciplined and organized individual with the ability to work under ...

trane technologies

Account Manager Parts

San Juan, PR · On-site

$46.50 - $73.95/hr

On-Site (5 days) As an Account Manager Parts , you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability ...

Trane Technologies plc

Account Manager Parts

San Juan, PR

$46.50 - $73.95/hr

On-Site (5 days) As an Account Manager Parts , you will join Trane's best-in-class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability ...

RosadoToledo&

Account Supervisor

San Juan, PR · On-site

Overview Our Account Supervisor's mission is to lead the strategic and operational management of client accounts, helping solve business challenges while uncovering opportunities for growth, both for ...

Hospitality Staffing Solutions Group Llc

PR · On-site

$40K - $45K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage timelines to ensure they meet client expectations and agency standards. * Financial ... Requires use of personal vehicle with legal authorization to drive. Eligibility Requirements

Money Group LLC

Publisher Account Executive

San Juan, PR · On-site

  • Medical

  • Dental

  • Retirement

As the Publisher Account Executive, you are responsible for growing, optimizing, and finding new ... Manage day-to-day communication through email, Slack, and other communication tools with key ...

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All JobsPersonal Lines Account JobsPersonal Lines Account Manager JobsPersonal Lines Account Manager Jobs in Puerto Rico

Personal Lines Account Manager information

What is a personal lines account manager?

A Personal Lines Account Manager is an insurance professional who manages insurance policies for individuals rather than businesses. They assist clients with selecting, purchasing, and maintaining personal insurance products such as auto, home, renters, and umbrella policies. Their responsibilities include answering client questions, processing policy changes, handling renewals, and ensuring customer satisfaction. They also serve as the main point of contact between clients and insurance carriers, helping clients understand their coverage options and claims processes.

What are the key skills and qualifications needed to thrive as a personal lines account manager?

To thrive as a Personal Lines Account Manager, you need a solid understanding of personal insurance products, policy underwriting, and client relationship management, typically supported by a state insurance license. Familiarity with agency management systems, quoting software, and CRM tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you build trust and efficiently address client concerns. These skills and qualifications ensure clients receive accurate coverage and excellent service, which drives retention and agency growth.

What are some common challenges personal lines account managers face when managing multiple client accounts?

Personal Lines Account Managers often juggle a high volume of client accounts, each with unique insurance needs and renewal schedules. One common challenge is staying organized while processing policy changes, claims, and renewals promptly for each client. Additionally, responding quickly to client inquiries and ensuring compliance with industry regulations can be demanding. Effective time management, attention to detail, and strong communication skills are essential for successfully navigating these responsibilities.

What is the difference between Personal Lines Account Manager vs Customer Service Representative?

AspectPersonal Lines Account ManagerCustomer Service Representative
CredentialsInsurance licenses, industry certificationsBasic customer service skills, sometimes insurance licenses
Work EnvironmentOffice-based, client-facing, insurance agencies or brokeragesCall centers, insurance agencies, retail settings
Employer & IndustryInsurance companies, brokers, agenciesInsurance companies, agencies, customer service centers
Primary FocusManaging client policies, renewals, cross-sellingHandling inquiries, policy changes, basic support

While both roles involve client interaction within the insurance industry, a Personal Lines Account Manager focuses on managing policies and building client relationships, often requiring industry-specific licenses. In contrast, a Customer Service Representative handles general inquiries and support tasks. The roles differ mainly in scope and responsibilities, with the Account Manager playing a more proactive, client-focused role.

What are the most commonly searched types of Personal Lines Account jobs in Puerto Rico?

The most popular types of Personal Lines Account jobs in Puerto Rico are:

What are popular job titles related to Personal Lines Account Manager jobs in Puerto Rico?

For Personal Lines Account Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Personal Lines Account Manager jobs in Puerto Rico look for?

The top searched job categories for Personal Lines Account Manager jobs in Puerto Rico are:

Personal Lines Account Manager jobs near you
Infographic showing various Personal Lines Account Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 2% Temporary, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Personal Lines Underwriter

AGC Consulting

San Juan, PR • On-site

Full-time

Medical, Dental, Vision

Re-posted 23 days ago

Job description

Antilles Insurance Company is a leading property and casualty insurer headquartered in Puerto Rico, regulated by the Oficina del Comisionado de Seguros (OCS). We serve both personal and commercial lines clients across the island, combining deep local expertise with a commitment to operational excellence and innovation.

Position Summary

We are seeking a detail-oriented and experienced Personal Lines Underwriter to join our underwriting team. This role is responsible for evaluating, pricing, and binding personal lines risks — primarily Personal Package Policies, HO6 and related endorsements — in compliance with company guidelines, OCS regulations, and sound underwriting principles.

Key Responsibilities

  • Review and underwrite new business submissions and renewals for personal lines accounts including personal package and HO6.
  • Analyze risk characteristics, property values, TIV, construction type, occupancy, and loss history to determine acceptability and pricing
  • Communicate underwriting decisions to brokers and agents in a timely and professional manner
  • Ensure compliance with OCS-mandated forms, rates, and filing requirements for personal lines products
  • Process policy endorsements, cancellations, and reinstatements accurately within system workflows
  • Collaborate with the production team to support broker relationships and agency pipeline development
  • Participate in workflow automation initiatives and contribute to process improvement efforts
  • Prepare reports and metrics for management review, including loss ratios, submission counts, and bind rates
  • Assist in the review and update of underwriting guidelines, SOPs, and authority matrices.

Qualifications

  • Bachelor's degree in Business Administration, Finance, Risk Management, or a related field
  • Minimum 2–4 years of personal lines underwriting experience in a P&C insurance environment
  • Working knowledge of Puerto Rico OCS regulatory framework preferred
  • Familiarity with personal lines policy forms (ISO HO3, HO6, DP forms) and coverage interpretation
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with policy administration systems a plus
  • Strong analytical skills with attention to detail and sound judgment in risk evaluation
  • Excellent written and verbal communication skills in Spanish and English
  • CPCU, CIC, or similar insurance designation is a plus but not required

What We Offer

  • Competitive salary commensurate with experience
  • Medical, dental, and vision benefits
  • Professional development and continuing education support
  • Collaborative team environment with exposure to both personal and commercial lines operations
  • Opportunity to contribute to a growing company undergoing exciting operational modernization


Equal Opportunity Employer