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Personal Lines Account Manager Jobs in Puerto Rico

PR · On-site

Responsibilities FHCHS of PR, Inc. organization with extensive experience in managing mental health ... Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our ...

PR · On-site

Services and maintains existing accounts. * Familiar with standard sales concepts, practices, and ... Works under the general supervision of the Local Sales Manager. Essential duties and ...

Estamos en la busqueda de Account Executive que se quiera unir a nuestra unidad de Seguros de Propiedad y Contingencia reportandose al Director de Departamento. El Ejecutivo de Cuenta sera ...

Account Executive II

San Juan, PR · On-site

$125 - $150/hr

## Account Executive IIApplylocations: Remotetime type: Full timeposted on: Posted 2 Days Agojob ... By managing all aspects of the client business relationships with minimal direct oversight and ...

Account Executive

San Juan, PR · On-site

$60 - $80/hr

Estamos en la búsqueda de Account Executive que se quiera unir a nuestra unidad de Seguros de Propiedad y Contingencia reportándose al Director de Departamento. El Ejecutivo de Cuenta será ...

Showing results 41-60

Personal Lines Account Manager information

What is a personal lines account manager?

A Personal Lines Account Manager is an insurance professional who manages insurance policies for individuals rather than businesses. They assist clients with selecting, purchasing, and maintaining personal insurance products such as auto, home, renters, and umbrella policies. Their responsibilities include answering client questions, processing policy changes, handling renewals, and ensuring customer satisfaction. They also serve as the main point of contact between clients and insurance carriers, helping clients understand their coverage options and claims processes.

What are the key skills and qualifications needed to thrive as a personal lines account manager?

To thrive as a Personal Lines Account Manager, you need a solid understanding of personal insurance products, policy underwriting, and client relationship management, typically supported by a state insurance license. Familiarity with agency management systems, quoting software, and CRM tools is often required. Exceptional communication, attention to detail, and problem-solving abilities help you build trust and efficiently address client concerns. These skills and qualifications ensure clients receive accurate coverage and excellent service, which drives retention and agency growth.

What are some common challenges personal lines account managers face when managing multiple client accounts?

Personal Lines Account Managers often juggle a high volume of client accounts, each with unique insurance needs and renewal schedules. One common challenge is staying organized while processing policy changes, claims, and renewals promptly for each client. Additionally, responding quickly to client inquiries and ensuring compliance with industry regulations can be demanding. Effective time management, attention to detail, and strong communication skills are essential for successfully navigating these responsibilities.

What is the difference between Personal Lines Account Manager vs Customer Service Representative?

AspectPersonal Lines Account ManagerCustomer Service Representative
CredentialsInsurance licenses, industry certificationsBasic customer service skills, sometimes insurance licenses
Work EnvironmentOffice-based, client-facing, insurance agencies or brokeragesCall centers, insurance agencies, retail settings
Employer & IndustryInsurance companies, brokers, agenciesInsurance companies, agencies, customer service centers
Primary FocusManaging client policies, renewals, cross-sellingHandling inquiries, policy changes, basic support

While both roles involve client interaction within the insurance industry, a Personal Lines Account Manager focuses on managing policies and building client relationships, often requiring industry-specific licenses. In contrast, a Customer Service Representative handles general inquiries and support tasks. The roles differ mainly in scope and responsibilities, with the Account Manager playing a more proactive, client-focused role.

What are the most commonly searched types of Personal Lines Account jobs in Puerto Rico?

The most popular types of Personal Lines Account jobs in Puerto Rico are:

What are popular job titles related to Personal Lines Account Manager jobs in Puerto Rico?

For Personal Lines Account Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Personal Lines Account Manager jobs in Puerto Rico look for?

The top searched job categories for Personal Lines Account Manager jobs in Puerto Rico are:

Infographic showing various Personal Lines Account Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution.

ACCOUNT EXECUTIVE

UHS

PR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

495th of 898 rated healthcare providers


Job description

Responsibilities
FHCHS of PR, Inc. organization with extensive experience in managing mental health benefits and developing solutions that promote the emotional well-being of individuals, families, workplaces, and communities. Since our foundation in 1996, at FHC Mental Health, we have worked to facilitate access to excellent mental health services and support people at different stages of their lives. Our experience has allowed us to evolve, expand our services, and develop integrated solutions that promote prevention, guidance, recovery, and continuity of care. Website: https://fhcsaludmental.com/
The Account Executive will serve as a liaison with the customer to ensure that all requests, concerns, and/or needs are addressed efficiently. Development of sales and organizational strategies to increase FHC's business volume. Responsible for ensuring that accounts under his/her charge are satisfied and properly oriented on all services and will meet the business retention revenue budget.
Responsibilities :
  • Provide support in the development of the annual strategic work plan, identifying new business opportunities within existing accounts.
  • Understand client needs, objectives, and business challenges and identify new business opportunities within existing accounts.
  • Act as the primary point of contact for assigned accounts. Serves as a liaison between the client and FHC regarding service delivery issues and is a catalyst for improvement.
  • Conduct presentations within the organization, to FHC clients and prospects.
  • Markets and promotes FHC products and programs to customers and prospects.
  • Assist in the development of business proposals together with the assigned Departments.
  • Support in the organization of educational activities for the Providers Department.
  • Provide support in the coordination and the preparation of the material for the FHC's Mental Health First Aid Academies and any other educational activity of FHC request.
  • Represent the company in activities, such as conventions, congresses, marathons, activities with the press, according to the need. Coordinates services to digital and traditional media for accounting services.
  • Available to provide EAP Services for any critical incident that may be referred to.
  • Support in the preparation of reports required by the Companies, identify resources to complement FHC services, and ensure timely delivery of services.
  • Support in the preparation of reports required by the Companies, identify resources to complement FHC services, and ensure timely delivery of services.
  • Responsible for measuring customer satisfaction with the activity offered and offers correction plans when any aspect of the service does not meet expectations.
  • Monitor account performance and provide regular updates to stakeholders.
  • Client, including quality of service to FHC and alerts Directors and Executives of specific situations that may affect the relationship between FHC and a particular client in an effective manner.
  • Collaborate with internal teams (e.g., providers, clinical, etc.) to deliver client solutions.
  • Build and maintain strong relationships with clients
  • Available to displace through the Island.
  • Performs other duties as assigned/required by this position

  • Qualifications
    • Masters in social work or psychology.
    • Valid and current active professional license
    • Professional associating membership ( colegiación )
    • Three or more years of experience in the health field.
    • Knowledge in Microsoft Office
    • Fully bilingual
    • Communication Skills
    • Time management
    • Dependability
    • Making decisions and solving problems
    • Developing objectives and strategies
    • Establishing and maintaining interpersonal relationships
    Benefits:
    • Competitive Compensation
    • Excellent Medical, Dental, Vision and Prescription Drug Plans
    • 401(K) with company match
    • Career development opportunities within UHS and its 300+ Subsidiaries!
    • Tuition incentive
    • Continuing education incentive
    • Vacation and sick license, among others.

    About Universal Health Services
    One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies™ and in 2025, was listed in Forbes ranking of America's Largest Public Companies.
    Headquarters in King of Prussia, PA, UHS has approximately 101,500 employees and continue to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com .
    EEO Statement
    All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
    Avoid and Report Recruitment Scams
    We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters

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    About Universal Health Services

    Sourced by ZipRecruiter

    Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

    Industry

    Health care and social assistance

    Company size

    10,000+ Employees

    Headquarters location

    King of Prussia, PA, US