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Insurance Assistant Jobs in Worcester, MA (NOW HIRING)

Concord Central Dental Pllc

Dental Assistant

Concord, MA · On-site

$19.75 - $25.75/hr

Dental Assistant Duties and Responsibilities The Dental Assistant will be responsible for general ... Take billing and insurance details from patients * Advise patients on recommended oral hygiene

Concord Central Dental Pllc

Dental Assistant

Concord, MA · On-site

$19.75 - $25.75/hr

Dental Assistant Duties and Responsibilities The Dental Assistant will be responsible for general ... Take billing and insurance details from patients * Advise patients on recommended oral hygiene

CareOne

Recreation Assistant

Concord, MA · On-site

$16 - $19/hr

The Recreation Assistant will be responsible for bringing fulfillment and quality of life to our ... Critical Illness Insurance * Accident Insurance * Whole Life Insurance * Medicare Employee ...

CareOne

Recreation Assistant

Concord, MA · On-site

$16 - $19/hr

The Recreation Assistant will be responsible for bringing fulfillment and quality of life to our ... Critical Illness Insurance * Accident Insurance * Whole Life Insurance * Medicare Employee ...

CareOne

Recreation Assistant

Concord, MA · On-site

$16 - $19/hr

The Recreation Assistant will be responsible for bringing fulfillment and quality of life to our ... Critical Illness Insurance * Accident Insurance * Whole Life Insurance * Medicare Employee ...

CareOne

Recreation Assistant

Newton, MA · On-site

$16 - $19/hr

Job duties can include but are not limited to: 1. Plan, develop, organize, implement, and assist ... Critical Illness Insurance * Accident Insurance * Whole Life Insurance * Medicare Employee ...

CareOne

Recreation Assistant

Newton, MA

$16 - $19/hr

Job duties can include but are not limited to: 1. Plan, develop, organize, implement, and assist ... Critical Illness Insurance * Accident Insurance * Whole Life Insurance * Medicare Employee ...

CareOne

Recreation Assistant

Newton, MA · On-site

$16 - $19/hr

Job duties can include but are not limited to: 1. Plan, develop, organize, implement, and assist ... Critical Illness Insurance * Accident Insurance * Whole Life Insurance * Medicare Employee ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Worcester, MA

Insurance Assistant information

See Worcester, MA salary details

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How much do insurance assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for insurance assistant in Worcester, MA is $20.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.03 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Worcester, MA?

The most popular types of Insurance jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Insurance Assistant jobs?

Cities near Worcester, MA with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Worcester, MA as of September 2026, with employment types broken down into 81% Full Time, 12% Part Time, 2% Temporary, and 5% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $42,220 per year, or $20.3 per hour.

Insurance Agent - Worcester, MA

Worcester, MA • On-site

Horace Mann - Agent Opportunities
See more jobs at Horace Mann - Agent Opportunitiesexternal

Full-time

Re-posted 14 days ago

Horace Mann Insurance rating

8.3

Company rating: 8.3 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

At Horace Mann, we are dedicated to supporting our insurance professionals in their pursuit of financial success. Our company culture is based on collaboration and mentorship, which allows our agents to experience personal and professional growth. By partnering with us, insurance professionals can achieve financial stability and peace of mind, benefiting themselves and the educators they serve. If you are ready to take the first step towards a brighter financial future and make your financial goals a reality, we invite you to join us. With Horace Mann's expertise and your drive for success, we can help you reach your financial potential and make a significant impact in serving others.

Horace Mann is here to help you unlock your full potential by providing:

  • Industry competitive performance-based [1099] compensation + 48-month incentive package.
    • Earning incentives based upon activity in the initial 48 months.
    • Earning quarterly production incentives for the first 48 months.
  • A dedicated Premier Service Rep to assist with client service work.
  • A niche market to increase your opportunity for success.
  • Technology and continued training to support your base of operations.
  • A multiline product portfolio, and
  • Market and relationship-building programs

Several factors will dictate your level of success, including:

  • Commitment to finding and implementing solutions to help educators achieve financial prosperity.
  • Focus on achieving market access and forming strong connections.
  • Ability to confidently deliver product information to groups and individuals.
  • Engagement in networking, community, sales, and industry events.
  • Devotion of your time and resources to guarantee the success of your business.

Requirements:

  • Strong interpersonal and business management skills while building your agency.
    • 2-5 years of experience in the insurance and financial services industry preferred; and
  • Resident State General Lines Insurance Licenses:
    • Life and Health Insurance License
    • Property and Casualty Insurance License
  • Gain FINRA Series 6 & 63 if applicable in certain regions.

Horace Mann Educators Corporation - Founded by Educators for Educators

We're the country's most comprehensive multiline insurance and financial services company serving educators. At Horace Mann, we know educators care for our children's future and believe they deserve someone to look after theirs. We're an equal opportunity employer.

#LI-AK1

#VIZI#

What Horace Mann Insurance employees say

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