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Insurance Assistant Jobs in Franklin, MA (NOW HIRING)

WS Development

Analyst, Risk & Insurance

Chestnut Hill, MA · On-site

$80K - $100K/yr

Maintenance and/or development of various insurance and risk databases. * Assist in developing and implementing internal training and education relating to risk management and insurance. * Assist in ...

WS Development

Analyst, Risk & Insurance

Chestnut Hill, MA · On-site +1

$80K - $100K/yr

Maintenance and/or development of various insurance and risk databases. * Assist in developing and implementing internal training and education relating to risk management and insurance. * Assist in ...

Amwins

Brokerage Assistant

Westborough, MA · On-site

$25.65/hr

Each Brokerage Assistant provides vital team functions: * Provide assistance to associate brokers ... Insurance experience is a plus! * Driven and highly motivated with team-focused mentality * Detail ...

Amwins

Brokerage Assistant

Westborough, MA · On-site

$25.65/hr

Each Brokerage Assistant provides vital team functions: * Provide assistance to associate brokers ... Insurance experience is a plus! * Driven and highly motivated with team-focused mentality * Detail ...

Amwins

Brokerage Assistant

Westborough, MA

$25.65/hr

Each Brokerage Assistant provides vital team functions: * Provide assistance to associate brokers ... Insurance experience is a plus! * Driven and highly motivated with team-focused mentality * Detail ...

The Greater Boston Food

Accounting Associate

Boston, MA · On-site

$25 - $27.80/hr

Set up new vendors as needed and maintain proper W-9 and certificates of insurance. * Assist as needed in Accounts/Receivable, bank deposits and invoicing. * Assist in other GBFB responsibilities as ...

Tt

Senior Roofing and Waterproofing Associate

Boston, MA · On-site

$139K - $165K/yr

Contribute to business development activities in the areas of a new design, as well as litigation and insurance. * Assist with managing, training, and mentoring staff. * Ensures that projects undergo ...

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Insurance Assistant information

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How much do insurance assistant jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for insurance assistant in Franklin, MA is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.32 per hour, depending on experience, location, and employer.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.
More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Franklin, MA? The most popular types of Insurance jobs in Franklin, MA are:
What cities near Franklin, MA are hiring for Insurance Assistant jobs? Cities near Franklin, MA with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Franklin, MA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,768 per year, or $20.6 per hour.

Analyst, Risk & Insurance

WS Development

Chestnut Hill, MA • On-site

$80K - $100K/yr

Full-time

Posted 8 days ago

Job description

Overview
We are seeking a detail-oriented and proactive Analyst to join our growing Risk & Insurance team. Reporting to the Senior Manager of Risk & Insurance, this role will support a high-volume, fast-paced and sophisticated risk management platform. The Analyst will play a vital role on insurance compliance and risk program implementation efforts, with opportunities to spearhead projects that have cross-functional visibility.
This role includes significant interaction within the company and high visibility with department heads. It is ideal for someone who thrives in a fast-paced environment, exercises sound judgment, takes ownership of workstreams, and is eager to learn and grow into an increasingly independent and trusted risk resource.
What You'll Do
The day-to-day experience for an Analyst will vary. One day could be spent performing compliance reviews on Tenants or subcontractors, the next working on data collection and analysis for an insurance submission or working with counsel on securing tender acceptance on a claim. However, some of the consistent key responsibilities include:
  • Insurance compliance review and tracking for tenants, construction vendors, lenders, etc.
  • Interfacing with outside brokers to drive compliance issues to conclusion.
  • Maintenance and/or development of various insurance and risk databases.
  • Assist in developing and implementing internal training and education relating to risk management and insurance.
  • Assist in the development of policy placement and renewal strategies.
  • Act as a supporting internal resource regarding risk and insurance questions for company departments and teams.

Requirements
What We Are Looking For
  • 2+ years of professional work experience, preferably within the insurance, legal, or commercial real estate industries.
  • Strong attention to detail, organization, and writing skills.
  • A proactive, ownership-oriented mindset: you anticipate issues, move matters forward, and know when to escalate.
  • Sound judgment and discretion, particularly in balancing risk with business objectives.
  • Excellent communication and interpersonal skills, with the ability to work effectively across legal and non-legal teams. Comfort on the phone is important.
  • Strong organizational and project-management skills, with the ability to manage multiple priorities in a fast-moving environment.
  • High attention to detail and commitment to accuracy.
  • Desire to learn and inclination to take ownership of and lead projects.
  • Experienced and comfortable working with data and programs like Microsoft Excel.

The expected salary range for this position is $80,000-$100,000 per year. Actual compensation will be based on factors such as skills, qualifications, experience, and location. This role is also eligible to participate in our annual bonus program.
Benefits
Why Join Us
This is a high visibility role that interfaces with virtually all facets of WS Development. It is an opportunity to gain hands-on experience in the problem solving and critical thinking that goes into insurance, risk, and commercial real estate at scale. A successful Analyst will become a trusted partner to internal business teams and a key contributor to the Risk & Insurance team's ability to handle increasingly complex situations.
This is a strong "grow the role" opportunity for someone who wants to take on greater responsibility over time as they become a key team contributor. If you're looking for a role where your work is visible, your growth is supported, and what you do genuinely matters, this is it.
About WS Development
Massachusetts-based WS Development is a mixed-use developer with a singular mission: creating places people want to be. With an approach that values art, science, innovation and, above all else, people, WS strives to engage each community it serves with best-in-class installations and activations. Established in 1990, WS is a vertically-integrated company that conceptualizes, owns, operates and leases more than 100 properties that range from cutting-edge urban spaces to lifestyle and community centers. With over 22 million square feet of existing space and an additional nine million square feet under development, it is one of the largest privately-owned development firms in the country. For more information, visit www.wsdevelopment.com, call 617.232.8900 or follow WS Development on LinkedIn.
WS is where great ideas and great people come together to design, build, and operate some of the best loved real estate projects in the country. We live at the intersection of entrepreneurship and establishment. We have the infrastructure of decades supporting a culture of free-thinking excellence.
We expect every WS employee to feel welcomed and valued irrespective of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, marital status, parental status, cultural background, and life experiences. Or for any other reason.

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