ZipRecruiter

Log In

1

Insurance Assistant Jobs in Worcester, MA (NOW HIRING)

Amwins

Brokerage Assistant

Westborough, MA · On-site

$25.65/hr

Each Brokerage Assistant provides vital team functions: * Provide assistance to associate brokers ... Insurance experience is a plus! * Driven and highly motivated with team-focused mentality * Detail ...

Amwins

Brokerage Assistant

Westborough, MA

$25.65/hr

Each Brokerage Assistant provides vital team functions: * Provide assistance to associate brokers ... Insurance experience is a plus! * Driven and highly motivated with team-focused mentality * Detail ...

HMG Careers

Remote Insurance Agent

Worcester, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Life Insurance Agent

Worcester, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

next page

Showing results 1-20

All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Worcester, MA

Insurance Assistant information

See Worcester, MA salary details

$13

$20

$28

How much do insurance assistant jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for insurance assistant in Worcester, MA is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.98 per hour, depending on experience, location, and employer.

What Does an Insurance Assistant Do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

An insurance assistant is a professional who supports insurance agents or brokers by handling administrative tasks, customer inquiries, policy processing, and data entry. They often use insurance software and need good communication skills to assist clients and ensure smooth operations within an insurance office.

What jobs pay 4000 a week without a degree?

An Insurance Assistant typically does not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level without a degree include sales positions like real estate agents, certain skilled trades such as commercial pilots or electricians, and entrepreneurial ventures. These jobs often require strong skills, licenses, or certifications rather than formal degrees.

What is the role of an insurance assistant?

An insurance assistant supports insurance agents or companies by handling administrative tasks such as processing policies, managing client records, and assisting with claims. They often use insurance software and require good communication skills to coordinate between clients and providers.

What are Insurance Assistants?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by Insurance Assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an Insurance Assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

Why do most insurance agents quit?

Insurance agents often leave the profession due to high competition, fluctuating income, and the pressure to meet sales targets. The job requires strong interpersonal skills, ongoing training, and resilience, which can lead to burnout and turnover.
More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Worcester, MA? The most popular types of Insurance jobs in Worcester, MA are:
What are popular job titles related to Insurance Assistant jobs in Worcester, MA? For Insurance Assistant jobs in Worcester, MA, the most frequently searched job titles are:
What job categories do people searching Insurance Assistant jobs in Worcester, MA look for? The top searched job categories for Insurance Assistant jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Insurance Assistant jobs? Cities near Worcester, MA with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Brokerage Assistant

Brokerage Assistant

Amwins

Westborough, MA • On-site

$25.65/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 14 days ago

Amwins rating

7.8

Company rating: 7.8 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

168th of 281 rated insurance

Job description

Amwins is the largest specialty distributor of property, casualty and professional lines of insurance products - we're ready for even the most complex placements. We are the industry leader because we hold ourselves accountable to deliver results - for our employees, our clients, our markets and our shareholders.
We know people don't leave companies. They leave cultures - which is why we work so hard on ours. We've built a workplace where talent is valued, and success is celebrated. With a focus on service, to our clients as well as our communities, our culture is defined by supporting each other. In this team-driven environment, Amwins creates the perfect place for you to grow your career with built-in support and opportunity to advance your knowledge base.
At Amwins, our people are our greatest asset. We hire the best talent in the industry and provide our employees with tools to deliver innovative insurance solutions. We believe that by taking care of our employees, they will take care of our clients, and the cycle will perpetuate.
Learn more about us at amwins.com.
Join our Amwins Brokerage team in Westborough, MA as a Brokerage Assistant!
This position is internally titled Technical Assistant. This position is in-office.
None of our positions are commission based or involve cold calling.
Each Brokerage Assistant provides vital team functions:
  • Provide assistance to associate brokers, marketing brokers and producing brokers with administrative activities related to both renewal and new business accounts
  • Data entry into multiple online based systems
  • Includes gathering missing client information, crossing checking with existing accounts
  • Prepare, revise and edit documents as requested
  • Assist with the process and servicing functions of accounts
  • Includes account start up processes such as quotes and binders
    • Life cycle/change functions such as endorsements and certificates of insurance
  • Assist with information gathering for renewal accounts such as requesting loss-runs and preparation of renewal letters to agents

We are looking for people with:
  • 1 year experience as support staff in an office environment or a bachelor's degree from an accredited four-year university
    • Insurance experience is a plus!
  • Driven and highly motivated with team-focused mentality
  • Detail-oriented and dedicated
  • Excellent computer skills including Microsoft 365 proficiency with an emphasis on Excel spreadsheets

Snapshot of what Amwins provides to our valued team members:
  • Compensation includes a salary commensurate with experience
  • Annual bonus potential
  • Broad benefits package available
  • Most benefits available on the first day of employment
    • Medical, Dental, Vision, Life, etc.
    • Parental Leave, Adoption Assistance, Travel Reimbursement for healthcare, Retail Discount Program, Scholarships for dependents of Amwins employees, etc.
  • Generous Paid Time Off and Company Holiday Schedule
  • Collaborative, continuing education focused work environment
  • Career advancement opportunities

Pursuant to Massachusetts regulation, the compensation for this position is $25.65/hour and includes eligibility for performance-based bonuses.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Pursuant to Massachusetts regulation, the compensation range for this position is as stated and includes eligibility for performance-based bonuses.
Massachusetts Pay Range
$25.64-$25.64 USD

What Amwins employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply