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Insurance Assistant Jobs in Worcester, MA (NOW HIRING)

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Remote Insurance Agent

Worcester, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Insurance Agent

Woonsocket, RI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Lone Star Careers

Remote Insurance Agent

Worcester, MA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Worcester, MA

Insurance Assistant information

See Worcester, MA salary details

$13

$20

$29

How much do insurance assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for insurance assistant in Worcester, MA is $20.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.03 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Worcester, MA?

The most popular types of Insurance jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Insurance Assistant jobs?

Cities near Worcester, MA with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Worcester, MA as of August 2026, with employment types broken down into 81% Full Time, 12% Part Time, 2% Temporary, and 5% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $42,220 per year, or $20.3 per hour.

Insurance Sales

Hopkinton, MA

Farmers Insurance Agencies

7.5

Company rating: 7.5 out of 10

Based on 339 frontline employees who took The Breakroom Quiz

225th of 311 rated insurance

People enjoy working here

Good employer

Recommended by students

Learn more about Farmers Insurance Agenciesexternal

Full-time

Posted 18 days ago

Job description

As an insurance producer working for a Farmers agency owner, you can assist prospective and existing customers in your community with products and services they need.


Compensation for this position is solely up to the Farmers agency owner, which may include base salary, base salary plus commission, or commission only arrangements. If commission is part of the compensation for this position, the agency owner can provide you a list of applicable insurance and insurance-related products along with the commission rates for which you can be compensated.


Responsibilities

Common Responsibilities for Appointed Insurance Producers

  • Network and develop leads
  • Establish contact with prospects and schedule appointments
  • Meet with prospective customers
  • Meet with existing customers to perform policy reviews
  • Conduct sales presentations
  • Solicit referrals

Requirements

Qualifications for Appointment

  • Must work for a Farmers agency owner
  • Must be licensed in the applicable state
  • Ability to pass a background check

What Farmers Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

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