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Insurance Assistant Jobs in Raleigh, NC (NOW HIRING)

Alchemy Financial Group

Life Insurance Broker

Cary, NC · On-site

$80K - $100K/yr

Following strategies to educate and sell insurance Building sincere rapport with customers Collecting details from clients in order to fully assist them Being fully aware of the company's services ...

Alchemy Financial Group

Life Insurance Broker

Cary, NC · On-site

$80K - $100K/yr

Life Insurance Broker- Commission Based We are looking for a competitive Insurance Sales ... assist them • Being fully aware of the company's services and policies * Follow ALL legal and ...

Alchemy Financial Group

Life Insurance Broker

Durham, NC · On-site

$75K - $105K/yr

Life Insurance Broker- Commission Based We are looking for a competitive Insurance Sales ... assist them • Being fully aware of the company's services and policies * Follow ALL legal and ...

HMG Careers

Remote Insurance Agent

Durham, NC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Insurance Agent

Raleigh, NC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Insurance Agent

Cary, NC · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Duke Health

Liability Insurance Manager

Durham, NC · On-site

Generous PTO and Excellent Medical Benefits General Description of the Job Class At the direction of the Assistant Vice President, Risk Management, the Insurance Manager will provide general support ...

Duke Health

Liability Insurance Manager

Durham, NC · On-site

Generous PTO and Excellent Medical Benefits General Description of the Job Class At the direction of the Assistant Vice President, Risk Management, the Insurance Manager will provide general support ...

Duke University

Liability Insurance Manager

Durham, NC · On-site

Generous PTO and Excellent Medical Benefits General Description of the Job Class At the direction of the Assistant Vice President, Risk Management, the Insurance Manager will provide general support ...

Duke University

Liability Insurance Manager

Durham, NC · On-site

Generous PTO and Excellent Medical Benefits General Description of the Job Class At the direction of the Assistant Vice President, Risk Management, the Insurance Manager will provide general support ...

HUB

Insurance Sales Producer

Raleigh, NC

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits ... Prepare/assist in contracting of clients and any required paperwork * Develop and maintain current ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Raleigh, NC

Insurance Assistant information

See Raleigh, NC salary details

$13

$19

$28

How much do insurance assistant jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for insurance assistant in Raleigh, NC is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.45 per hour, depending on experience, location, and employer.

What Does an Insurance Assistant Do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

An insurance assistant is a professional who supports insurance agents or brokers by handling administrative tasks, customer inquiries, policy processing, and data entry. They often use insurance software and need good communication skills to assist clients and ensure smooth operations within an insurance office.

What jobs pay 4000 a week without a degree?

An Insurance Assistant typically does not earn $4,000 weekly without specialized experience or certifications. High-paying roles that can reach this level without a degree include sales positions like real estate agents, certain skilled trades such as commercial pilots or electricians, and entrepreneurial ventures. These jobs often require strong skills, licenses, or certifications rather than formal degrees.

What is the role of an insurance assistant?

An insurance assistant supports insurance agents or companies by handling administrative tasks such as processing policies, managing client records, and assisting with claims. They often use insurance software and require good communication skills to coordinate between clients and providers.

What are Insurance Assistants?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by Insurance Assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an Insurance Assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

Why do most insurance agents quit?

Insurance agents often leave the profession due to high competition, fluctuating income, and the pressure to meet sales targets. The job requires strong interpersonal skills, ongoing training, and resilience, which can lead to burnout and turnover.
More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Raleigh, NC? The most popular types of Insurance jobs in Raleigh, NC are:
What are popular job titles related to Insurance Assistant jobs in Raleigh, NC? For Insurance Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Insurance Assistant jobs in Raleigh, NC look for? The top searched job categories for Insurance Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Insurance Assistant jobs? Cities near Raleigh, NC with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $41,128 per year, or $19.8 per hour.
Insurance Coordinator

Insurance Coordinator

Raleigh Plastic Surgery Center

Raleigh, NC • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 13 days ago

Job description

Salary: $18-$22 per hour DOE

Insurance Coordinator

Raleigh Plastic Surgery Center | Raleigh, NC


About Us

Raleigh Plastic Surgery Center is a leading provider of cosmetic and reconstructive surgical care in the Raleigh area. We're committed to delivering exceptional patient experiences from consultation through recovery, and we're looking for a detail-oriented Insurance Coordinator to join our administrative team.


Position Summary

The Insurance Coordinator serves as the primary liaison between patients, surgeons, and insurance carriers, ensuring accurate and timely processing of insurance verifications, pre-authorizations, and claims related to reconstructive and medically necessary procedures. This role is essential to maintaining smooth practice operations and a positive patient financial experience.


Key Responsibilities

  • Verify patient insurance benefits and eligibility prior to scheduled procedures
  • Obtain pre-authorizations and pre-certifications for reconstructive and medically necessary surgeries
  • Communicate with insurance companies to resolve coverage questions, denials, and appeals
  • Coordinate with surgeons and clinical staff to gather documentation needed for prior authorization requests
  • Explain insurance coverage, out-of-pocket costs, and payment responsibilities to patients and collect payments
  • Maintain accurate records of authorizations, claims status, and patient communications in the practice management system
  • Stay current on payer policies, CPT/ICD-10 coding requirements, and prior authorization criteria relevant to plastic and reconstructive surgery
  • Collaborate with billing staff to ensure accurate claim submission and reimbursement
  • Assist patients with appeals for denied claims when medically necessary procedures are involved


Qualifications

  • High school diploma or equivalent required; associate degree or relevant certification preferred
  • 2+ years of experience in medical insurance verification, prior authorization, or medical billing (plastic surgery, dermatology, or surgical specialty experience strongly preferred)
  • Working knowledge of CPT, ICD-10, and HCPCS coding
  • Familiarity with major insurance carriers and their authorization processes
  • Excellent communication and interpersonal skills, with the ability to explain complex insurance information to patients clearly and compassionately
  • Strong organizational skills and attention to detail
  • Proficiency with electronic health records (EHR) and practice management software
  • Ability to multitask in a fast-paced clinical office environment


What We Offer

  • Competitive salary based on experience
  • Health and dental insurance
  • Paid time off and holidays
  • 401(k) with employer match
  • Employee discounts on cosmetic services
  • Supportive, team-oriented work environment


Raleigh Plastic Surgery Center is an equal opportunity employer.