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Insurance Assistant Jobs in Chicago, IL (NOW HIRING)

At CNA, we strive to create a culture in which people know they matter and are part of something ... of the insurance industry and the business units. Education & Experience 1. Some college with ...

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General insurance support: * Assist with the preparation of monthly, quarterly, and annual risk reports for various committees and boards. Assist in preparing loss analyses and identifying ...

General insurance support: * Assist with the preparation of monthly, quarterly, and annual risk reports for various committees and boards. Assist in preparing loss analyses and identifying ...

General insurance support: * Assist with the preparation of monthly, quarterly, and annual risk reports for various committees and boards. Assist in preparing loss analyses and identifying ...

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Insurance Assistant information

See Chicago, IL salary details

$14

$20

$29

How much do insurance assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for insurance assistant in Chicago, IL is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.80 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the most commonly searched types of Insurance jobs in Chicago, IL?

The most popular types of Insurance jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Insurance Assistant jobs?

Cities near Chicago, IL with the most Insurance Assistant job openings:

Infographic showing various Insurance Assistant job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 5% Contract, and 1% Nights. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $43,622 per year, or $21 per hour.

Medical Biller/Administrative Coordinator

EB Pediatric Resources

Chicago, IL • On-site

$40K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago


Job description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • Competitive salary
  • Dental insurance

Benefits/Perks
  • Competitive Compensation
  • Great Work Environment
  • Career Advancement Opportunities

Job Summary
We are seeking a Medical Biller to join our pediatric therapy clinic!
The position requires accuracy and excellent attention to detail. As a Medical Biller, you will be working closely with clients to answer questions related to billing, processing all forms needed for insurance billing purposes, and collecting necessary documentation from clients. You will handle follow-up inquiries to clients, communicate with physicians' offices to obtain records, and accurately record patient information. You'll help coordinate services for students with IEPs at Chicago schools and collaborate with the office manager to facilitate services for the Illinois' Early Intervention program.
Responsibilities
  • Process all insurance claims through both private insurance and Medicaid
  • Note and process all necessary forms from the insurance
  • Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures
  • Work with doctor's offices and hospitals to obtain charge information and billing details
  • Enter all billing and payment information into the EHR system properly and without errors
  • Follow up with clients and payments, as needed
  • Support and liaise with parents/caretakers, schools/daycares, and multidisciplinary therapists to ensure services are carried out and billed appropriately
  • Maintains the highest level of confidentiality

Qualifications
  • Strong customer service skills
  • Previous experience with medical coding or billing desired
  • Strong organization skills
  • Excellent attention to detail

Compensation: $40,000.00 - $50,000.00 per year
About EB Pediatric Resources
EB Pediatric Resources is located in Chicago, IL. We provide a variety of home-based and center-based services for children, including Speech Therapy, Occupational Therapy, Developmental Therapy, ABA Therapy and other Pediatric Therapy services, a comprehensive Behavior Management program for families of children with autism, Global Developmental Evaluations, home-based Infant Massage Instruction, Family Counseling and Support, Therapeutic Listening program, and Interactive Metronome services (helps children with ADD/ADHD or motor planning issues.)
The Learning Through Play™ Center for Child Development in the Lakeview area offers Playgroups and Classes for children ages 2-5 years. These classes were designed by developmental therapists and early learning specialists to help children transition effectively to preschool and kindergarten. They are small (6-7 children max), provide a teacher/child ratio of one adult for every 2 children, and are taught by experienced therapists. The classes are formatted to provide a playful but structured forum for children to learn socialization and language skills, to separate from their parents in a gentle and positive way, and learn to be comfortable and confident in a structured classroom setting. The classes are particularly helpful for children who may still be learning language skills or have difficulty socializing with their peers.
The Center also provides a pleasant, environment where parents can socialize and browse through books and parent resources. Therapists are available to consult with parents, as needed, and discuss their concerns and goals for their children.