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Insurance Agent Assistant Jobs in Raleigh, NC (NOW HIRING)

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Licensed Health Insurance Agent - Quick Hire

Raleigh, NC · Remote

$21 - $25/hr (+ commission)

Key Responsibilities * Assist customers with questions regarding Medicare plans, benefits, and ... Active Health Insurance License in your state of residence, in good standing. * Minimum of 6 months ...

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All JobsInsurance Agent JobsInsurance Agent Assistant JobsInsurance Agent Assistant Jobs in Raleigh, NC

Insurance Agent Assistant information

See Raleigh, NC salary details

$13

$19

$28

How much do insurance agent assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance agent assistant in Raleigh, NC is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.45 per hour, depending on experience, location, and employer.

What does an insurance agent assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What are the key skills and qualifications needed to thrive as an insurance agent assistant?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an insurance agent assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

How to be an insurance agent assistant with no experience?

To become an insurance agent assistant with no experience, focus on developing strong communication and organizational skills, and consider completing relevant training or certification programs such as insurance licensing courses if required. Entry-level positions often require a high school diploma and a willingness to learn about insurance policies and customer service. Gaining familiarity with office software and understanding basic insurance concepts can improve your chances of securing the role.

What is the role of insurance agent assistant?

An insurance agent assistant provides administrative support to insurance agents by handling tasks such as scheduling appointments, processing policy applications, maintaining client records, and assisting with customer inquiries. They often use insurance software and must have good communication skills to help ensure smooth operations and customer service within an insurance office.

Why do most insurance agent assistants quit?

Insurance agent assistants often leave their roles due to high workload, repetitive tasks, and limited opportunities for advancement. The job may also involve long hours and pressure to meet sales or administrative targets, leading to job dissatisfaction and turnover.

What are the most commonly searched types of Insurance Agent jobs in Raleigh, NC?

The most popular types of Insurance Agent jobs in Raleigh, NC are:

What are popular job titles related to Insurance Agent Assistant jobs in Raleigh, NC?

For Insurance Agent Assistant jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Insurance Agent Assistant jobs in Raleigh, NC look for?

The top searched job categories for Insurance Agent Assistant jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Insurance Agent Assistant jobs?

Cities near Raleigh, NC with the most Insurance Agent Assistant job openings:

Insurance Agent Assistant jobs near you
Infographic showing various Insurance Agent Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $41,130 per year, or $19.8 per hour.

Account Representative - State Farm Agent Team Member

Blake Burd - State Farm Agent

Creedmoor, NC • On-site

$45K - $60K/yr

Full-time

Medical, Life, PTO

Re-posted 5 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development

Job Overview

We are seeking a dynamic and customer-focused Insurance Agent to join our team. In this role, you will be responsible for providing clients with tailored insurance solutions, building lasting relationships, and expanding our client base through proactive sales efforts. The ideal candidate will possess strong communication skills, sales expertise, and a comprehensive understanding of various insurance products including health, life, property, and casualty insurance. This position offers an excellent opportunity for professional growth within a supportive environment committed to delivering exceptional service.
Responsibilities

  • Develop new business through outside sales efforts, including telemarketing and community outreach
  • Build and maintain strong relationships with clients to understand their insurance needs and provide appropriate coverage options
  • Conduct client consultations to explain policy features, benefits, and coverage options clearly and effectively
  • Negotiate policy terms and premiums to meet both client needs and company guidelines
  • Manage sales administration tasks using CRM systems and other software tools to track leads, quotes, and policy details
  • Stay informed about current insurance regulations, industry trends, and product offerings to provide accurate advice
  • Assist clients with benefits administration, claims processes, and policy renewals

Skills

  • Proven experience in outside sales, retail sales, or telemarketing within the insurance industry or related fields
  • Strong negotiation skills with the ability to close sales effectively
  • Excellent communication skills—bilingual abilities are a plus—capable of engaging clients across diverse backgrounds
  • Customer relationship building expertise with a focus on delivering exceptional customer service
  • Knowledge of health insurance, life insurance, property casualty insurance, commercial insurance products, and related regulations
  • Proficiency in Microsoft Office Suite (Word, Excel) and CRM systems for sales administration and client management
  • Analysis skills to assess client needs and recommend suitable coverage options
  • Ability to work independently while collaborating effectively within a team environment
  • Strong marketing acumen to identify opportunities for growth and client engagement

This role is ideal for motivated individuals passionate about helping clients protect their assets while advancing their careers in the insurance industry.