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Insurance Agent Assistant Jobs in Madison, WI (NOW HIRING)

U-Haul

Rental Agent(In Office)

Madison, WI

$16 - $20.25/hr

Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members ...

U-Haul

Rental Agent(In Office)

Madison, WI · On-site

$16 - $20.25/hr

Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Reservation Manager Agent Responsibilities: * Assist with calls from and to customers. * Help support field team members ...

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Insurance Agent Assistant information

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How much do insurance agent assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for insurance agent assistant in Madison, WI is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Agent Assistant, and why are they important?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an Insurance Agent Assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What does an Insurance Agent Assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

What are the most commonly searched types of Insurance Agent jobs in Madison, WI? The most popular types of Insurance Agent jobs in Madison, WI are:
What are popular job titles related to Insurance Agent Assistant jobs in Madison, WI? For Insurance Agent Assistant jobs in Madison, WI, the most frequently searched job titles are:
What job categories do people searching Insurance Agent Assistant jobs in Madison, WI look for? The top searched job categories for Insurance Agent Assistant jobs in Madison, WI are:
What cities near Madison, WI are hiring for Insurance Agent Assistant jobs? Cities near Madison, WI with the most Insurance Agent Assistant job openings:
Insurance Agent Assistant jobs near you
Infographic showing various Insurance Agent Assistant job openings in Madison, WI as of May 2026, with employment types broken down into 91% Full Time, 6% Part Time, 1% Temporary, and 2% Contract. Highlights an 76% Physical, 12% Hybrid, and 12% Remote job distribution, with an average salary of $42,641 per year, or $20.5 per hour.

Account Associate - State Farm Agent Team Member

Jim Dietzen - State Farm Agent

Mount Horeb, WI

$50K - $70K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 21 days ago

Job description

Benefits:
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Mount Horeb, WI and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Jim Dietzen - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.