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Insurance Admin Assistant Jobs in Ohio (NOW HIRING)

Adecco

Admin Assist Bilingual- Raymond, OH

Raymond, OH

$17 - $21.25/hr

Admin Assistant- verbal and written bilingual skills (Japanese and English). - A minimum of 2-3 ... life insurance, short-term disability, additional voluntary benefits, EAP program, commuter ...

company520

Admin Assistant JFS Akron

Akron, OH · On-site

$18 - $20/hr

May assist in scheduling volunteers/students and others assigned to perform similar duties. * Opens ... Maintain personal auto liability insurance at the level that the Agency and the insurance carrier ...

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Insurance Admin Assistant information

What are the key skills and qualifications needed to thrive as an Insurance Admin Assistant, and why are they important?

To thrive as an Insurance Admin Assistant, you need strong organizational skills, attention to detail, and a background in administrative support, often supported by a high school diploma or equivalent. Familiarity with insurance management software, Microsoft Office Suite, and document management systems is typically required. Excellent communication, time management, and problem-solving abilities help you efficiently support clients and colleagues. These skills ensure accurate record-keeping, smooth workflow, and effective customer service in a fast-paced insurance environment.

What does an insurance assistant do?

An insurance assistant supports insurance agents or companies by handling administrative tasks such as processing policies, managing client records, preparing documents, and scheduling appointments. They often use insurance software and need strong organizational skills to ensure accurate and efficient operations within the office environment.

What are Insurance Admin Assistants?

Insurance Admin Assistants are professionals who provide administrative support within insurance companies or agencies. Their duties often include processing insurance applications, managing client records, handling correspondence, and assisting agents or underwriters with various clerical tasks. They play a key role in ensuring smooth office operations and maintaining accurate documentation. Strong organizational skills, attention to detail, and proficiency with office software are important for this role.

What are some typical challenges faced by an Insurance Admin Assistant and how can they be managed?

Insurance Admin Assistants often juggle multiple tasks such as processing policy documents, handling client inquiries, and maintaining accurate records. A common challenge is managing high volumes of paperwork and meeting tight deadlines, especially during peak renewal seasons. Staying organized through digital tools, maintaining clear communication with both clients and team members, and regularly updating knowledge on insurance procedures can help manage these demands effectively. Collaboration with underwriters, agents, and claims adjusters is also essential to ensure smooth workflow and minimize errors.
What are popular job titles related to Insurance Admin Assistant jobs in Ohio? For Insurance Admin Assistant jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Insurance Admin Assistant jobs in Ohio look for? The top searched job categories for Insurance Admin Assistant jobs in Ohio are:
What cities in Ohio are hiring for Insurance Admin Assistant jobs? Cities in Ohio with the most Insurance Admin Assistant job openings:
Insurance Admin Assistant jobs near you
Infographic showing various Insurance Admin Assistant job openings in Ohio as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 23% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Dispatcher - CSR - Admin Assistant

Time Savers Heating & Cooling LLC

Loveland, OH • On-site

$18 - $23/hr

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Job description

Time Savers Heating & Cooling in Loveland, OH is looking to hire a full-time Dispatcher - CSR - Admin Assistant. Do you have a type A personality? Are you comfortable on the phone? Would you like to work for a growing family-owned company? If so, please read on!
This Dispatcher - CSR Admin Assistant position earns a competitive wage of $18.00 - $23/hour, depending on experience. We provide fantastic benefits to our office team, including a competitive health insurance package, paid holidays, a vacation package, paid time off (PTO), and a retirement program. Additionally, we offer this position on-the-job training. If this sounds like the right entry-level office opportunity for you, apply today!
ABOUT TIME SAVERS HEATING & COOLING
At Time Saver Heating & Cooling, we have over 33 years of experience in residential and commercial heating and air conditioning. We install and service gas furnaces, oil furnaces, heat pumps, air conditioners, boilers, ductless systems, and indoor air quality systems for residential use. Our goal is to provide reliable quality service for all our customers' needs. With expert technicians and professional installations, we will fix it right the first time!
As a family-oriented company, we truly appreciate our valued employees. We enjoy a relaxed atmosphere with easy processes set in place to keep us organized. In addition to excellent benefits and perks, we offer a supportive work environment!
A DAY IN THE LIFE OF A DISPATCHER/ CUSTOMER SERVICE RELATIONS/ ADMINISTRATIVE ASSISTANT
As a Dispatcher - CSR - Admin Assistant, you are the cornerstone of our company. You answer incoming phone calls to schedule or reschedule appointments as well as help customers with anything else they may need. Your friendly voice is a welcoming first impression as our clients reach out for HVAC services. Using your excellent customer service skills, you build a great rapport with each client. Because you invest time in having a thorough knowledge of our services, you confidently answer client questions.
You schedule calls to provide prompt, convenient service, as well as maximize our field technicians' time and mileage. Keeping everything organized, you maintain the dispatch board and keep our technicians informed. After each service call, you debrief technicians and follow up with customers. You enjoy completing these happy calls, but if complaints occur, you use your customer service skills to quickly resolve the situation. When dispatching our technicians, you accurately relay necessary information. If complaints occur, you use your customer service skills to quickly resolve the situation.
In addition to your dispatch duties, you maintain the maintenance agreements, including billing, scheduling, renewals, and new contracts. You also respond to emails, process customer financing, contact sales leads, order parts, and complete data entry. Beyond these responsibilities, you'll contribute to the growth of our company by managing our social media accounts, engaging with our online community, and assisting with marketing initiatives and promotions. This is a great opportunity for someone who enjoys variety in their day, thrives in a fast-paced environment, and loves building strong relationships with clients while taking pride in being part of a team that makes a difference. You love working directly with our clients and take pride in the part you play in our company!
QUALIFICATIONS FOR A DISPATCHER - CSR - ADMIN ASSISTANT
  • High school diploma or equivalent
  • Ability to use Microsoft Office products
  • Customer service skills

Experience in an administrative or customer service position is preferred but not required. Knowledge of the HVAC industry would be a plus. Can you effectively manage various tasks? Are you organized and attentive to detail? Do you enjoy data entry? Are you service-oriented? Do you have top-notch time management skills? If yes, you might just be perfect for this entry-level administrative position!
WORK SCHEDULE FOR A DISPATCHER - CSR - ADMIN ASSISTANT
This entry-level HVAC administrative position is full-time and typically works in our office from 7:30 AM - 3:30 PM Monday - Friday.
ARE YOU READY TO JOIN OUR HVAC OFFICE TEAM?
If you feel that you would be right for this entry-level administrative job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 45140

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