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Insurance Account Manager Jobs in Kitchener Waterloo, ON

OPENLANE

Commercial Accounts Representative

Ayr, ON · On-site

CA$20 - CA$25/hr

Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) * Robust ... We are seeking a National Commercial Account Coordinator with experience in efficiently managing ...

Humanscale

Account Development Representative

Kitchener, ON · On-site +1

CA$64K - CA$94K/yr

Develop business plan with management for weekly, monthly and quarterly strategic sales objectives ... Candidate must have dependable transportation, a valid driver's license and auto-insurance COMPUTER ...

Howden Group

Commercial Account Handler

Newton, ON · On-site

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed ... with the Branch Manager to achieve objectives. About you: * You will have strong attention to ...

Hyperiongrp

Commercial Account Handler

Newton, ON

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed ... with the Branch Manager to achieve objectives. About you: * You will have strong attention to ...

TC Transcontinental

Print Project Manager

Paris, ON

CA$60K/yr

You will work closely with Sales and Account Managers while collaborating with Production Managers ... Employee perks such as discounts on insurance, wireless plans, travel, and more * Career ...

TC Transcontinental

Print Project Manager

Paris, ON

CA$60K/yr

You will work closely with Sales and Account Managers while collaborating with Production Managers ... Employee perks such as discounts on insurance, wireless plans, travel, and more * Career ...

GRAYBAR CANADA

Project Quotations Specialist

Kitchener, ON · On-site

CA$50K - CA$55K/yr

Life & AD&D Insurance * Employee Profit Sharing Program * Long Term Disability Benefits * Group ... Work with the Account Manager as needed to identify "value-add" options that could help in the ...

BrokerLink

Account Executive II

Cambridge, ON · On-site

... manage ongoing service and annual renewals. * Conduct regular meetings with clients to present ... Collaborate with team members and insurer partners on any claim or service-related matters to ...

BrokerLink

Account Executive II

Kitchener, ON · On-site

... manage ongoing service and annual renewals. * Conduct regular meetings with clients to present ... Collaborate with team members and insurer partners on any claim or service-related matters to ...

Gallagher

Commercial Account Executive

Waterloo, ON · On-site +1

Build and maintain a knowledge base of coverage lines as well as risk management solutions and insurance products. * Articulate a tailored value proposition in a manner that distinguishes Gallagher ...

Sonepar

Business Development Manager

Cambridge, ON · On-site

Initiate individual and joint sales with Account Managers from both Dixon and Festo * Identify ... Regardless of your benefits program, you will receive company paid Life Insurance, and employee ...

Encircle

VP, Customer Experience

Kitchener, ON · Remote

... account management model: which accounts get true quarterly business reviews, which run on ... insurer as readily as with a restoration company owner in the field A scale mindset: you reach for ...

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All JobsInsurance Account JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Kitchener Waterloo, ON

Insurance Account Manager information

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

How much does an insurance account manager get paid?

Insurance account managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the employer. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use CRM software to track client information. Strong communication and organizational skills are essential for success in this role.
More about Insurance Account Manager jobs

What cities near Kitchener Waterloo, ON are hiring for Insurance Account Manager jobs?

Cities near Kitchener Waterloo, ON with the most Insurance Account Manager job openings:

Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Kitchener Waterloo, ON as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Commercial Accounts Representative

OPENLANE

Ayr, ON • On-site

CA$20 - CA$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Key responsibilities

  • Manage the sale of commercial vehicles by coordinating vehicle lineups, generating sales agreements, and negotiating pending bids.

  • Accurately enter and manage vehicle data, registrations, transportation requests, and status updates in systems and portals.

  • Communicate with clients to support the repossession/redemption process, resolve issues, and ensure customer satisfaction.

Openlane rating

7.8

Company rating: 7.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

3rd of 19 rated auctioneers

Job description

Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.
We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.
We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers' experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
What We Offer:

  • Competitive pay

  • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

  • Immediately vested 401K (US) or RRSP (Canada) with company match

  • Paid Vacation, Personal, and Sick Time

  • Paid maternity and paternity leave (US)

  • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

  • Robust Employee Assistance Program

  • Employer paid Leap into Service Day to volunteer

  • Tuition Reimbursement for eligible programs

  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

  • Company culture of internal promotions, diverse career paths, and meaningful advancement

We're Looking For:

We are seeking a National Commercial Account Coordinator with experience in efficiently managing, reporting and scheduling the inventory and sale of vehicles through OPENLANE's platforms. As part of a National Account team, you will support the administration of assigned accounts across all 14 Vehicle Logistic Centers (VLC's) in Canada. You'll liaise with local VLC contacts to support the vehicle and personal property redemption process for repo units.

You Are:

  • Organized: You will manage a range of accounts, ensuring customer SLA's are consistently met and manage communication flow.

  • Collaborative: You work closely with other teams and stakeholders to identify and address concerns.

  • Detail Oriented: You ensure sales vehicles meet account specifications.

  • Customer-Focused: You provide prompt, courteous service and resolve customer issues in a friendly manner.

  • Adaptable: You demonstrate flexibility in handling changing work environments.

  • Proactive: You identify and address areas of concern, involving leadership as necessary.

You Will:

  • Manage the Sales & Inventory Lifecycle: Coordinate the sale of commercial vehicles by determining vehicle lineups, generating sales agreements, and negotiating pending bids. You'll also ensure vehicles meet specifications by assessing condition reports and obtaining authorization for repairs.

  • Handle Data & Systems Administration: Accurately enter and manage data in our systems, including vehicle information, registrations, transportation requests, and vehicle status updates through our portal.

  • Drive Customer Communication & Support: Ensure customer satisfaction by communicating with clients, identifying and resolving issues in a timely manner, and responding to inquiries related to the repossession/redemption process.

  • Perform Financial & Reporting Duties: Generate inventory and sales reports from our systems. You will also process payments, file sales transactions, and transmit sales reports and EFT wire transfers.

  • Collaborate and Provide Team Support: Work closely with other Commercial Account Reps to train as a backup for other accounts and support other administrative tasks as required.

Must Haves:

  • High school education or equivalent

  • 1-3 years of related experience in account coordination

  • Tech-savvy and comfortable using Google Suite

  • Strong customer service and communication skills

  • Excellent organizational and time management skills

  • Able to work with minimal supervision, contributing to team results

Nice to Haves:

  • Prior experience in commercial account management is a definite asset

  • Prior experience within the automotive remarketing industry

  • Experience with AMS, VTrace, and other OPENLANE systems

  • Ability to identify value-added repairs and services is an asset

  • Bilingual in English and French would be considered a an asset.

    • This role may require you to interact with customers, leaders, and colleagues in Quebec, other provinces, or other countries who may not speak French

Sound like a match? Apply Now - We can't wait to hear from you!

Compensation Range of

Hourly: $20.00 - $25.00

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