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Insurance Account Manager Jobs in Fonthill, ON (NOW HIRING)

Account Manager

Lincoln, ON · On-site

CA$75K/hr

The Account Manager is responsible for managing key customer accounts, maintaining long-term relationships, and identifying opportunities to grow sales and expand the customer base. This role focuses ...

The Account Manager is responsible for managing key customer accounts, maintaining long-term relationships, and identifying opportunities to grow sales and expand the customer base. This role focuses ...

The Account Manager is responsible for managing sales and customer relationships for Fleetline, Hogebuilt, and Nu-Line. They will execute strategic sales plans aligned with company goals to drive ...

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Insurance Account Manager information

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

How much does an insurance account manager get paid?

Insurance account managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the employer. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use CRM software to track client information. Strong communication and organizational skills are essential for success in this role.

What cities near Fonthill, ON are hiring for Insurance Account Manager jobs?

Cities near Fonthill, ON with the most Insurance Account Manager job openings:

Infographic showing various Insurance Account Manager job openings in Fonthill, ON as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Commercial Insurance Account Manager

Saint Catharines, ON

CA$65K - CA$95K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 23 days ago


Job description

Commercial Insurance Account Manager


Location: St. Catharines, Ontario
Department: Commercial Lines
Employment Type: Full-Time, In-Office


About Morison Insurance

We're a family-owned insurance brokerage with deep Hamilton roots dating back to 1895. What started as a three-person downtown Hamilton office has grown into five locations with 100+ team members across Southern Ontario. We're guided by five core values: Go Beyond, Evolve, Own It, Our Promise, and Unified.


Our comprehensive insurance solutions include business, commercial auto, personal home and auto, recreational coverage, and specialized products. We're committed to innovation, exceptional service, and creating an environment where our team can thrive.


About This Role

As a Commercial Insurance Account Manager, you will be responsible for managing a portfolio of commercial clients, ensuring their insurance needs are met with expert advice and exceptional service. This role involves handling renewals, addressing client inquiries, marketing accounts to insurers, and supporting new business opportunities through referrals. It's a dynamic position suited for someone who thrives in a fast-paced, client-focused environment.


What You'll Do

  • Managing and servicing commercial accounts
  • Reviewing renewals with clients, providing coverage recommendations
  • Assisting clients with their day-to-day inquiries
  • Opportunities to write New Business through referrals
  • Marketing existing accounts to insurance companies
  • Developing insurance market knowledge in order to know where a risk will fit
  • Understand wordings and coverages to be able to compare insurance policies and quotes


What We're Looking For

  • RIBO license
  • Knowledge in Commercial Property & Casualty, Commercial Auto, and Farm Insurance
  • Completed, enrolled or interested in the Chartered Insurance Professional (CIP) courses would be an asset
  • Strong communication skills with confidence in customer-facing conversations
  • Previous customer service or sales experience
  • Enjoys talking to people and building relationships
  • Ability to manage multiple priorities in a fast-paced environment
  • Valid G-class driver's license
  • Collaborative mindset with enthusiasm for teamwork
  • Experience with CRM systems or lead management platforms is an asset


Work Environment & Schedule

  • In-office
  • Monday-Friday schedule (8:30am-4:30pm) with early Friday closures during long weekends (May-October)
  • Collaborative in-person team environment


Comprehensive Benefits

  • Competitive salary with performance-based growth opportunities
  • 7.5% RRSP matching program
  • Group Benefits Plan (health, dental, vision coverage)
  • Fitness Benefit
  • Employee Assistance Program for personal and professional support
  • 4 weeks vacation
  • Paid personal days and extended Christmas break


Professional Development

  • Continuing education opportunities and certification support
  • Modern technology and collaborative workspaces
  • Clear advancement pathways within our expanding organization


Unique Perks

  • Full commission on personal home and auto policies
  • Regular team social events and company celebrations
  • Work with cutting-edge insurance technology and diverse market access


Expected Compensation

The expected hiring range for this role is $65,000 to $95,000 per year. The actual offered salary will depend on the successful candidate's qualifications and experience, as well as market conditions for the role, and internal equity.


Equal Opportunity & Accessibility

Morison Insurance is an equal opportunity employer committed to creating an inclusive workplace. We provide disability-related accommodations throughout our recruitment process. If you require any accommodations, please contact us ataccessibility@morisoninsurance.ca or inform your interviewer during the selection process.


We appreciate all applications and will contact candidates selected for interviews directly.