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Insurance Account Manager Jobs in Detroit, MI (NOW HIRING)

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Insurance Account Manager information

See Detroit, MI salary details

$26.2K

$52.1K

$75.7K

How much do insurance account manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for insurance account manager in Detroit, MI is $52,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $58,400.00 per year, depending on experience, location, and employer.

Is being an insurance account manager hard?

Being an insurance account manager can be challenging as it requires strong communication, customer service skills, and knowledge of insurance policies. The role often involves managing client accounts, handling claims, and meeting sales targets, which can be demanding but manageable with experience and proper training.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use customer relationship management (CRM) tools to maintain client records. Strong communication and knowledge of insurance policies are essential for this role.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs
What are the most commonly searched types of Insurance Account jobs in Detroit, MI? The most popular types of Insurance Account jobs in Detroit, MI are:
What are popular job titles related to Insurance Account Manager jobs in Detroit, MI? For Insurance Account Manager jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Insurance Account Manager jobs in Detroit, MI look for? The top searched job categories for Insurance Account Manager jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Insurance Account Manager jobs? Cities near Detroit, MI with the most Insurance Account Manager job openings:
Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Detroit, MI as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $52,065 per year, or $25 per hour.

Commercial Insurance Account Manager

Scherz Insurance Group - Farm Bureau

Northville, MI • On-site

$50K/yr

Full-time

PTO

Re-posted 10 days ago

Job description

Benefits:
  • WFH options
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Summary:
We’re seeking a Commercial Insurance Account Manager to support and retain a book of small to mid-sized commercial clients in a small agency environment. This role is ideal for someone who is resourceful, detail-oriented, and comfortable wearing multiple hats - supporting producers, managing carrier relationships, and delivering personalized, high-touch service.
Key Responsibilities:
  • Serve as the primary point of contact for commercial clients, handling coverage questions, policy changes, billing, and certificates of insurance
  • Manage the full renewal process, including gathering information, marketing accounts, and presenting options
  • Process endorsements, cancellations, reinstatements, audits, and other policy transactions
  • Issue certificates of insurance accurately and in a timely manner
  • Partner with producers and underwriters to negotiate terms and secure competitive coverage
  • Maintain strong carrier relationships and ensure accurate, compliant submissions
  • Assist clients through the claims process, providing guidance and follow-up
  • Support general agency operations as needed, including admin tasks and process improvements
Qualifications:
  • Prior commercial insurance experience
  • Active Property & Casualty license (must be willing to obtain)
  • Knowledge of commercial lines insurance products
  • Experience with agency management systems
  • Background in a small or independent agency preferred
Skills:
  • Strong organizational and multitasking abilities
  • Independent, proactive work style
  • Customer-focused communication with a personalized approach
  • High attention to detail and problem-solving mindset
  • Team-oriented with a willingness to support where needed
We take pride in how we show up for our clients and for each other. Our team is guided by the following values:
  • Integrity: Always do the right thing, even when no one is looking
  • Never Stop Learning: Continuously grow your knowledge to better serve clients
  • Strive to Be the Best: We’re competitive and driven—because winning matters
  • Understand First, Then Advise: We listen first so we can provide the right solutions
  • Respect Each Other: A strong team starts with how we treat one another
  • Exhibit Professionalism: We lead with professionalism to build trust and reduce friction