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Insurance Account Assistant Jobs in Detroit, MI (NOW HIRING)

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Insurance Account Assistant information

See Detroit, MI salary details

$20.8K

$37.3K

$50.5K

How much do insurance account assistant jobs pay per year?

As of Sep 4, 2026, the average yearly pay for insurance account assistant in Detroit, MI is $37,344.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,700.00 and $44,100.00 per year, depending on experience, location, and employer.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

Is an insurance account assistant a good career?

An insurance account assistant is a role that involves supporting insurance agents and handling client accounts, requiring strong organizational and communication skills. It can be a good entry-level position with opportunities for advancement in the insurance industry, often involving familiarity with insurance policies and basic computer software. Career growth may include moving into account management or underwriting roles with experience and additional certifications.

Is an insurance account assistant entry level?

Yes, an insurance account assistant is typically an entry-level position that requires basic administrative skills, attention to detail, and knowledge of insurance policies. It often serves as a starting point for careers in insurance and may require familiarity with office software and customer service skills.

What qualifications do I need to be an insurance account assistant?

To become an insurance account assistant, a high school diploma or equivalent is typically required, along with strong organizational and communication skills. Some employers prefer candidates with previous experience in customer service or administrative roles, and familiarity with insurance software or office tools can be beneficial.

What are the most commonly searched types of Insurance Account jobs in Detroit, MI?

The most popular types of Insurance Account jobs in Detroit, MI are:

What are popular job titles related to Insurance Account Assistant jobs in Detroit, MI?

For Insurance Account Assistant jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Insurance Account Assistant jobs in Detroit, MI look for?

The top searched job categories for Insurance Account Assistant jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Insurance Account Assistant jobs?

Cities near Detroit, MI with the most Insurance Account Assistant job openings:

Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Detroit, MI as of June 2026, with employment types broken down into 1% As Needed, 37% Full Time, 49% Part Time, and 13% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $34,516 per year, or $16.6 per hour.

Commercial Insurance Account Manager

Scherz Insurance Group - Farm Bureau

Northville, MI • On-site

$50K/yr

Full-time

PTO

Re-posted 12 days ago

Job description

Benefits:
  • WFH options
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Summary:
We’re seeking a Commercial Insurance Account Manager to support and retain a book of small to mid-sized commercial clients in a small agency environment. This role is ideal for someone who is resourceful, detail-oriented, and comfortable wearing multiple hats - supporting producers, managing carrier relationships, and delivering personalized, high-touch service.
Key Responsibilities:
  • Serve as the primary point of contact for commercial clients, handling coverage questions, policy changes, billing, and certificates of insurance
  • Manage the full renewal process, including gathering information, marketing accounts, and presenting options
  • Process endorsements, cancellations, reinstatements, audits, and other policy transactions
  • Issue certificates of insurance accurately and in a timely manner
  • Partner with producers and underwriters to negotiate terms and secure competitive coverage
  • Maintain strong carrier relationships and ensure accurate, compliant submissions
  • Assist clients through the claims process, providing guidance and follow-up
  • Support general agency operations as needed, including admin tasks and process improvements
Qualifications:
  • Prior commercial insurance experience
  • Active Property & Casualty license (must be willing to obtain)
  • Knowledge of commercial lines insurance products
  • Experience with agency management systems
  • Background in a small or independent agency preferred
Skills:
  • Strong organizational and multitasking abilities
  • Independent, proactive work style
  • Customer-focused communication with a personalized approach
  • High attention to detail and problem-solving mindset
  • Team-oriented with a willingness to support where needed
We take pride in how we show up for our clients and for each other. Our team is guided by the following values:
  • Integrity: Always do the right thing, even when no one is looking
  • Never Stop Learning: Continuously grow your knowledge to better serve clients
  • Strive to Be the Best: We’re competitive and driven—because winning matters
  • Understand First, Then Advise: We listen first so we can provide the right solutions
  • Respect Each Other: A strong team starts with how we treat one another
  • Exhibit Professionalism: We lead with professionalism to build trust and reduce friction