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Insurance Account Assistant Jobs in Troy, MI (NOW HIRING)

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Insurance Account Assistant information

See Troy, MI salary details

$19.7K

$35.4K

$47.8K

How much do insurance account assistant jobs pay per year?

As of Sep 1, 2026, the average yearly pay for insurance account assistant in Troy, MI is $35,353.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,100.00 and $41,700.00 per year, depending on experience, location, and employer.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

Is an insurance account assistant a good career?

An insurance account assistant is a role that involves supporting insurance agents and handling client accounts, requiring strong organizational and communication skills. It can be a good entry-level position with opportunities for advancement in the insurance industry, often involving familiarity with insurance policies and basic computer software. Career growth may include moving into account management or underwriting roles with experience and additional certifications.

Is an insurance account assistant entry level?

Yes, an insurance account assistant is typically an entry-level position that requires basic administrative skills, attention to detail, and knowledge of insurance policies. It often serves as a starting point for careers in insurance and may require familiarity with office software and customer service skills.

What qualifications do I need to be an insurance account assistant?

To become an insurance account assistant, a high school diploma or equivalent is typically required, along with strong organizational and communication skills. Some employers prefer candidates with previous experience in customer service or administrative roles, and familiarity with insurance software or office tools can be beneficial.

What are the most commonly searched types of Insurance Account jobs in Troy, MI?

The most popular types of Insurance Account jobs in Troy, MI are:

What are popular job titles related to Insurance Account Assistant jobs in Troy, MI?

For Insurance Account Assistant jobs in Troy, MI, the most frequently searched job titles are:

What job categories do people searching Insurance Account Assistant jobs in Troy, MI look for?

The top searched job categories for Insurance Account Assistant jobs in Troy, MI are:

What cities near Troy, MI are hiring for Insurance Account Assistant jobs?

Cities near Troy, MI with the most Insurance Account Assistant job openings:

Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Troy, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,353 per year, or $17 per hour.

Commercial Insurance Account Executive

Apex Placement & Consulting

Harper Woods, MI • On-site

Full-time

Re-posted 14 days ago

Job description

APEX Placement and Consulting has partnered with an established insurance organization in search of a Commercial Insurance Account Executive. This is a great opportunity for an experienced insurance professional who thrives on building strong client relationships, managing complex commercial accounts, and delivering exceptional service. The ideal candidate will bring strong technical knowledge of commercial insurance coverages, renewal strategy, and carrier relations while serving as a trusted advisor to clients.

What’s in it for you:
  • Direct hire opportunity
  • Competitive compensation
  • Opportunity to work with a respected insurance organization
  • Collaborative team environment
  • Career growth and professional development

What your day will look like:
  • Serve as the primary point of contact for assigned commercial insurance accounts
  • Build and maintain strong client relationships through proactive communication and regular account reviews
  • Respond promptly to client questions and service needs
  • Educate clients on coverage options, exclusions, and risk management strategies
  • Manage complex coverage discussions and assist with difficult service or claim escalations
  • Conduct account review and stewardship meetings with clients
  • Oversee the full renewal lifecycle from strategy through execution
  • Lead renewal strategy meetings with clients and producers
  • Negotiate terms, pricing, coverage conditions, and solutions with underwriters
  • Market new and renewal business to appropriate carriers to secure competitive coverage options
  • Build and maintain strong carrier and underwriter relationships
  • Identify coverage gaps and cross-sell additional lines of coverage when appropriate
  • Support producers in identifying new business opportunities within existing accounts
  • Contribute to client retention, account rounding, and agency revenue growth
  • Provide documentation of transactions, emails, and conversations in the agency management system
  • Support team members across the department and assist with training when needed
  • Participate in meetings, scorecards, agency initiatives, and professional development activities

What we are looking for:
  • 10+ years of commercial insurance experience within an independent agency
  • Strong understanding of commercial insurance coverages
  • Active Property and Casualty insurance license
  • Experience with agency management systems; Applied EPIC preferred
  • Strong negotiation and client relationship management skills
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Excel, Word, and Outlook
  • High attention to detail and the ability to manage deadlines in a fast-paced environment

Preferred strengths:
  • Ability to handle complex commercial accounts independently
  • Strong problem-solving and customer service skills
  • Ability to mentor team members and support department goals
  • Professional, polished written communication and documentation habits

At Apex, we actively encourage applications from underrepresented groups. Your unique experiences and perspectives are valuable to us, and we’re excited to see how you might contribute to our team. While we have outlined a set of qualifications for this role, we recognize that experience and skills can come from a variety of backgrounds. If you meet most of these qualifications and are eager to learn and grow with us, we invite you to apply.