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Insurance Account Manager Jobs in Troy, MI (NOW HIRING)

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Insurance Account Manager information

See Troy, MI salary details

$25.1K

$49.8K

$72.4K

How much do insurance account manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for insurance account manager in Troy, MI is $49,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $55,800.00 per year, depending on experience, location, and employer.

Is being an insurance account manager hard?

Being an insurance account manager can be challenging as it requires strong communication, customer service skills, and knowledge of insurance policies. The role often involves managing client accounts, handling claims, and meeting sales targets, which can be demanding but manageable with experience and proper training.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use customer relationship management (CRM) tools to maintain client records. Strong communication and knowledge of insurance policies are essential for this role.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.
More about Insurance Account Manager jobs
What are the most commonly searched types of Insurance Account jobs in Troy, MI? The most popular types of Insurance Account jobs in Troy, MI are:
What job categories do people searching Insurance Account Manager jobs in Troy, MI look for? The top searched job categories for Insurance Account Manager jobs in Troy, MI are:
What cities near Troy, MI are hiring for Insurance Account Manager jobs? Cities near Troy, MI with the most Insurance Account Manager job openings:
Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Troy, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,780 per year, or $23.9 per hour.

Insurance Account Manager

Michael Marougy - Farm Bureau Insurance Agency

Rochester, MI • On-site

$60K - $90K/yr

Full-time

Re-posted 23 days ago

Job description

Benefits:
  • Certification Reimbursement
  • Job Stability in a growing industry
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Free food & snacks
  • Opportunity for advancement
  • Employee discounts
  • Free uniforms
  • Training & development

The Insurance Sales Account Manager also know as Customer Service Manager at Farm Bureau Insurance is responsible for maintaining and maximizing profitable relationships with personal line clients and for growing the book of business through new client sales. At the Marougy Agency we value highly motivated individuals, we provide a lively work environment that is professional, exciting and vibrant 
 
Responsibilities: 
  • Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. 
  • Actively prospect round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs. 
  • Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates.
  • Foster and maintain excellent relationships with customers and prospects through regular follow-up, timely quotations, and general account support.
  • Anticipate, respond to, and follow up on all existing client needs.
  • Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
  • Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance.
 Qualifications:
  • Hold the insurance license required by the State of Michigan  
  • Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients.
  • Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills.
  • Have excellent time management skills, thrive in a team environment, and have Technology and Computer proficiency including agency management systems.