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Insurance Account Assistant Jobs in Raleigh, NC (NOW HIRING)

Apex Systems

Account Specialist/Trainer

Raleigh, NC · On-site

... assist others in the department as necessary. Qualifications: Expert knowledge regarding commercial insurance and Medicaid requirements, reimbursement rules, and the laws and regulations governing ...

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All JobsInsurance Account JobsInsurance Account Assistant JobsInsurance Account Assistant Jobs in Raleigh, NC

Insurance Account Assistant information

See Raleigh, NC salary details

$20.4K

$36.7K

$49.6K

How much do insurance account assistant jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance account assistant in Raleigh, NC is $36,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,200.00 and $43,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

Is being an insurance account assistant hard?

The role of an insurance account assistant involves administrative tasks, customer service, and data entry, which can be straightforward but may require attention to detail and multitasking. The job typically involves working with insurance policies, using office software, and adhering to deadlines, making it moderately challenging depending on workload and experience. Developing strong organizational and communication skills can help manage the job's demands effectively.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn between $35,000 and $50,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those in larger firms can earn higher salaries. They often work standard business hours and may need basic knowledge of insurance policies and customer service skills.

What does an insurance account assistant do?

An insurance account assistant supports insurance agents and brokers by managing client accounts, processing policy applications, updating records, and handling customer inquiries. They often use insurance software and need strong organizational and communication skills to ensure accurate and efficient account management. The role may require familiarity with insurance policies and attention to detail.

What does an entry level insurance account assistant do?

An entry-level insurance account assistant supports insurance agents and brokers by handling administrative tasks such as processing policies, maintaining client records, and preparing documentation. They often use insurance software and need strong organizational skills to ensure accurate and efficient account management.
What are the most commonly searched types of Insurance Account jobs in Raleigh, NC? The most popular types of Insurance Account jobs in Raleigh, NC are:
What are popular job titles related to Insurance Account Assistant jobs in Raleigh, NC? For Insurance Account Assistant jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Insurance Account Assistant jobs in Raleigh, NC look for? The top searched job categories for Insurance Account Assistant jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Insurance Account Assistant jobs? Cities near Raleigh, NC with the most Insurance Account Assistant job openings:
Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,668 per year, or $17.6 per hour.

Assistant Account Manager - Commercial Lines

TowneBank

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

TowneBank rating

8.7

Company rating: 8.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

23rd of 171 rated banks

Job description

Join us at Towne Insurance! Your Career. Your Future. Your Towne.
Towne Insurance is hiring an Assistant Account Manager to join our Commercial Lines team. The Assistant Account Manager provides professional service to new and existing clients by assisting the account management team.
About Us
Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. At Towne Insurance, we take pride in serving others, enriching lives, and providing our members exquisite service. Our employees are our most valuable asset, and we take time to invest in their health, happiness, and education. We hire motivated, self-directed professionals who desire to give back to their communities.
About the Role
  • Process audits and endorsements.
  • Check and attach insurance policies in Epic.
  • Assemble client's insurance policies for delivery.
  • Process and issue proofs of insurance (certificates, evidence of property).
  • Process endorsement requests, direct bill cancellations, and reinstatements.
  • Obtain loss runs, endorsements, billing, etc., from carrier websites.
  • Attend office/team meetings as necessary.
  • Participate in carrier website training.

Skills and experience you'll need
We seek a candidate with an active P&C license or the ability to obtain one upon hire. We also seek the following:
  • Strong attention to detail and strong communication skills.
  • Strong organization and prioritization skills.
  • Microsoft Products experience (Outlook, Word, Excel).

Bonus points if you have:
  • Personal or commercial insurance experience.
  • Experience working with insurance software, preferably Applied Systems.
  • Experience working in an office setting.

What we offer:
We believe a business culture that supports a healthy, safe work environment does so by offering robust benefits, programs, and resources to keep colleagues engaged and productive, including:
  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Health, vision, dental, and Employee Assistance Program
  • Paid time off to include holidays, PTO, sick leave, and bereavement
  • Profit Sharing
  • Continuing education opportunities
  • 401K & Employer Matching
  • Employee discounts
  • Identity theft protection
  • Tuition Reimbursement
  • Paid Training Opportunities
  • Paid Parental Leave
  • Wellness Plan
  • Volunteer Opportunities

Serving Others. Enriching Lives.
Our member-centric approach empowers our team members to build lasting relationships with the businesses, families, and communities we serve, leading to opportunities and bright futures for our dedicated insurance professionals.
We value and respect the impact our colleagues make every day both inside and outside our organization. We encourage professional and personal development and embrace a culture that celebrates and promotes the diverse talents, backgrounds, and perspectives of our colleagues and members.
#insurance
#LI-Hybrid
#LI-SO1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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