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Insurance Account Assistant Jobs in Arizona (NOW HIRING)

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Insurance Account Assistant information

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$19.6K

$35.2K

$47.5K

How much do insurance account assistant jobs pay per year?

As of Sep 6, 2026, the average yearly pay for insurance account assistant in Arizona is $35,153.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $41,500.00 per year, depending on experience, location, and employer.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

Is an insurance account assistant a good career?

An insurance account assistant is a role that involves supporting insurance agents and handling client accounts, requiring strong organizational and communication skills. It can be a good entry-level position with opportunities for advancement in the insurance industry, often involving familiarity with insurance policies and basic computer software. Career growth may include moving into account management or underwriting roles with experience and additional certifications.

Is an insurance account assistant entry level?

Yes, an insurance account assistant is typically an entry-level position that requires basic administrative skills, attention to detail, and knowledge of insurance policies. It often serves as a starting point for careers in insurance and may require familiarity with office software and customer service skills.

What qualifications do I need to be an insurance account assistant?

To become an insurance account assistant, a high school diploma or equivalent is typically required, along with strong organizational and communication skills. Some employers prefer candidates with previous experience in customer service or administrative roles, and familiarity with insurance software or office tools can be beneficial.

What are the most commonly searched types of Insurance Account jobs in Arizona?

The most popular types of Insurance Account jobs in Arizona are:

What are popular job titles related to Insurance Account Assistant jobs in Arizona?

For Insurance Account Assistant jobs in Arizona, the most frequently searched job titles are:

What cities in Arizona are hiring for Insurance Account Assistant jobs?

Cities in Arizona with the most Insurance Account Assistant job openings:

Commercial Lines Account Manager

Arizona Federal Insurance Solutions, LLC

Mesa, AZ โ€ข Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago


Job description

Description

The Arizona Group is an Arizona-based Independent Insurance Agency and is seeking a career-minded and experienced Commercial Lines Account Manager who resides in the Phoenix Metro Area and can perform exceptional Account Management for our Commercial Insurance team.


This is a full-time, hybrid-friendly position for an agency with less than 100 employees. https://www.arizonagroup.com.


Benefits and Compensation: Commercial Lines Account Manager

Full Time - M-F 8:00am- 5:00pm

  • Hourly $38.46 per hr + Quarterly Bonus
  • Employer paid Medical and Dental, LTD, Group Life, EAP
  • Optional benefits - Vision, Disability, Group Life, AFLAC.
  • Pet Care Insurance
  • 401(k) Employer contribution 3-6%
  • Annual Employee Profit Sharing Bonus

Accountability: Commercial Lines Account Manager

Maintain and retain client relationships in accordance with agency standards. Process designated Commercial Lines responsibilities in accordance with agency standards using Applied Systems EPICย 

Requirements

ย Skills/Requirements: Commercial Lines Account Manager

  • Property & Casualty Arizona resident insurance license required
  • Minimum of 5 years Property & Casualty Commercial insurance experience required
  • Experience working in Applied Systems EPIC is preferred
  • Familiarity with and understanding of Property & Casualty Insurance coverage lines including Property, Liability, Auto, Workers Compensation and Excess/Umbrella
  • Professionalism in appearance, communication and treatment of others
  • CISR or CIC designation (desired)

Responsibilities: Commercial Lines Account Manager

  • Handle day-to-day service requirements of assigned clients within designated authority
  • Initiate and conduct renewal meetings with assigned Producers
  • Review and negotiate renewal quote terms, Prepare renewal submissions
  • Prepare proposals
  • Order and check binders; process in EPIC as needed
  • Review Loss Runs
  • Account round existing clients
  • Review audits; handle problem audits with clients and/or carriers
  • Perform online rating for renewals and endorsements to existing policies
  • Manage endorsement issues with carrier and/or client as required
  • Review endorsements prior to transmittal to client as needed
  • Invoice agency bill policies, endorsements and audits
  • Technical check of policies
  • Send out/deliver policies
  • Review Summaries of Insurance (if applicable)
  • Update applications and schedules for policy renewals
  • Enter Activity records for all actions and/or communication performed on Client Files
  • Review Certificates of Insurance/Evidences as needed
  • Review Customer Statements
  • Accompany Producer to client meetings, as required
  • Support Account Executive/Producer, including assisting with New Business as needed
  • Assist producer in creating Customer Narratives/Profiles on larger accounts
  • Assist producer in developing a Service Time Line for Top 20% of accounts
  • Assist department members during absences
  • Be prepared to discuss lost business in monthly CL Service Staff Meeting and take ownership of team retention numbers
  • Become familiar and utilize technical tools such as Indio, CSR24, Zywave, DocuSign, and Reference Connect as needed
  • Assist in training and coaching other staff when needed/requested
  • Perform other essential duties as assigned