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Insurance Account Assistant Jobs in Phoenix, AZ (NOW HIRING)

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Insurance Account Assistant information

See Phoenix, AZ salary details

$19.9K

$35.8K

$48.4K

How much do insurance account assistant jobs pay per year?

As of Aug 23, 2026, the average yearly pay for insurance account assistant in Phoenix, AZ is $35,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,500.00 and $42,200.00 per year, depending on experience, location, and employer.

What is an insurance account assistant?

Insurance Account Assistants are professionals who support insurance agents or account managers with administrative and client service tasks. Their responsibilities often include preparing policy documents, handling customer inquiries, processing renewals, and maintaining accurate client records. They play a key role in ensuring smooth office operations and providing excellent customer service. Insurance Account Assistants may also help with claims processing, billing, and scheduling appointments. This position is typically found in insurance agencies or brokerages and can be a stepping stone to more advanced roles in the insurance industry.

What are the key skills and qualifications needed to thrive as an insurance account assistant?

To thrive as an Insurance Account Assistant, you need strong organizational abilities, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with insurance management software, CRM systems, and office applications is typically required. Excellent interpersonal skills, customer service orientation, and effective communication help you build relationships with clients and support agents. These skills and qualities are vital for ensuring accurate policy processing, client satisfaction, and efficient administrative operations in an insurance environment.

What are some typical challenges insurance account assistants face when managing client accounts?

Insurance Account Assistants often juggle multiple client accounts at once, which can make prioritizing tasks and maintaining attention to detail challenging. They frequently handle client queries, process policy changes, and assist with renewals, requiring strong organizational and communication skills. Collaborating closely with account managers and underwriters is essential, and adapting to evolving insurance regulations and company procedures is a continual part of the role. Staying proactive, organized, and responsive helps Insurance Account Assistants succeed in this dynamic environment.

How much do insurance account assistants get paid?

Insurance account assistants typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Salaries often include benefits such as health insurance and paid time off.

Is an insurance account assistant a good career?

An insurance account assistant is a role that involves supporting insurance agents and handling client accounts, requiring strong organizational and communication skills. It can be a good entry-level position with opportunities for advancement in the insurance industry, often involving familiarity with insurance policies and basic computer software. Career growth may include moving into account management or underwriting roles with experience and additional certifications.

Is an insurance account assistant entry level?

Yes, an insurance account assistant is typically an entry-level position that requires basic administrative skills, attention to detail, and knowledge of insurance policies. It often serves as a starting point for careers in insurance and may require familiarity with office software and customer service skills.

What qualifications do I need to be an insurance account assistant?

To become an insurance account assistant, a high school diploma or equivalent is typically required, along with strong organizational and communication skills. Some employers prefer candidates with previous experience in customer service or administrative roles, and familiarity with insurance software or office tools can be beneficial.

What are the most commonly searched types of Insurance Account jobs in Phoenix, AZ?

The most popular types of Insurance Account jobs in Phoenix, AZ are:

What are popular job titles related to Insurance Account Assistant jobs in Phoenix, AZ?

For Insurance Account Assistant jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Insurance Account Assistant jobs in Phoenix, AZ look for?

The top searched job categories for Insurance Account Assistant jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Insurance Account Assistant jobs?

Cities near Phoenix, AZ with the most Insurance Account Assistant job openings:

Insurance Account Assistant jobs near you
Infographic showing various Insurance Account Assistant job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,782 per year, or $17.2 per hour.

Insurance Account Associate

Tatum Insurance

Scottsdale, AZ • Remote

$20 - $30/hr

Full-time

Medical, PTO

Re-posted 12 days ago

Job description

Looking for a positive, self-motivated individual to join our agency. The ideal candidate should be licensed to sell property and casualty insurance. This position will interact with customers to provide information in response to inquiries about products and services and to handle and resolve customer requests. This position will assist agency personnel with daily duties in the insurance agency.

Primary Duties:

  • Answer phone
  • Service existing clients with optimal customer service & professionalism
  • Explain insurance coverage to clients and answer general insurance questions
  • Process endorsements and requests for evidence of insurance
  • Review and resolve carrier daily reports and memos
  • Send new business welcome emails and accurately file (electronically) responses
  • Follow-up on cancellations and expiration notices
  • Review and report on agency tasks

Qualifications

  • Property and casualty insurance license required
  • Microsoft Office experience
  • 1-year experience in customer service or related field