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Installation Operations Manager Jobs in Indiana (NOW HIRING)

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Installation Operations Manager information

What is the difference between Installation Operations Manager vs Field Service Supervisor?

AspectInstallation Operations ManagerField Service Supervisor
CertificationsProject management, technical certificationsTechnical certifications, leadership training
Work EnvironmentOversees installation projects, manages teams, coordinates logisticsSupervises field technicians, ensures service quality, manages daily operations
Industry UsageConstruction, telecommunications, energyTelecommunications, HVAC, electrical services
Primary FocusManaging installation processes and operationsSupervising field staff and service delivery

The Installation Operations Manager focuses on overseeing installation projects, coordinating teams, and managing logistics, often at a higher strategic level. In contrast, the Field Service Supervisor directly supervises technicians in the field, ensuring service quality and operational efficiency. Both roles require technical knowledge and leadership skills but differ mainly in scope and daily responsibilities.

What are the key skills and qualifications needed to thrive as an Installation Operations Manager, and why are they important?

To excel as an Installation Operations Manager, you need strong project management, organizational skills, and experience in coordinating installation teams, often supported by a relevant degree or equivalent field experience. Familiarity with scheduling software, ERP systems, and safety or project management certifications such as PMP or OSHA are typically required. Leadership, problem-solving, and effective communication are vital soft skills for managing teams and resolving on-site challenges. These skills ensure projects are completed safely, efficiently, and to client specifications, driving customer satisfaction and business growth.

What are some common challenges faced by Installation Operations Managers and how can they be addressed?

Installation Operations Managers often face challenges such as coordinating multiple installation projects simultaneously, managing tight deadlines, and ensuring compliance with safety and quality standards. Effective communication with field teams, clients, and other departments is crucial to prevent misalignment and delays. Implementing structured project management tools and regular progress check-ins can help address these challenges, while ongoing training ensures the team stays updated on best practices and safety protocols.

What does an Installation Operations Manager do?

An Installation Operations Manager oversees the planning, coordination, and execution of installation projects, ensuring they are completed safely, on time, and within budget. They manage teams of installers or technicians, coordinate with clients, and handle logistics such as scheduling and resource allocation. Their responsibilities often include quality control, compliance with safety standards, and resolving any issues that arise during installations. This role is vital in industries like construction, telecommunications, and energy, where precise and efficient installations are critical to project success.
What are popular job titles related to Installation Operations Manager jobs in Indiana? For Installation Operations Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Installation Operations Manager jobs in Indiana look for? The top searched job categories for Installation Operations Manager jobs in Indiana are:
What cities in Indiana are hiring for Installation Operations Manager jobs? Cities in Indiana with the most Installation Operations Manager job openings:
Installation Manager

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago


Great Day Improvements rating

6.2

Company rating: 6.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

33rd of 47 rated home improvement suppliers and fitters


Job description

Overview
Champion Window - Construction/Installation Manager
As an Installation Manager you are responsible to Lead, Monitor, Coach, and hold your division team Accountable in the successful execution and attainment of our operational goals (customer experience, revenue, cost of goods, accounts receivable, product service, recruiting) within our core exterior home improvement products (windows, sunrooms, doors, siding). The division team under your responsibility includes but is not limited to: Installation Supervisors, Service/Measure Technicians, Production Specialist, Employee and SubContractor Installers. This role will require early starting times and can sometimes include working Saturdays.
Why Champion?
  • Highly competitive pay (Qtrly Bonuses)
  • Robust benefit package- full-time W-2 position, health, dental and disability insurance, flexible spending account, 401K, paid vacation, holidays and much more
  • Culture focused- community involvement, employee incentives/rewards and much more
  • Company provided truck, tools, gas card & phone allowance
  • Opportunity to grow in a national 60-year-old company who designs, builds, installs & guarantees it!

Responsibilities
• Monitor and manage our key business reports, dashboards, and key performance indicators including but not limited to: Uninstall Reporting, AR, WIP, COGs, Service Reporting, Stage Payments, Cycle Times. Execute and maintain company policies and procedures.
• Proactively manage customer satisfaction and resolve customer concerns. Regular and systematic customer updates including but not limited to: sales/measure to product ordered/received/time to schedule, product service and post installation follow-up. Respond within 24 hours to customer
inquiries including assigned tasks, emails, and phone calls. Personally visit customers that have filed Guild Quality/BBB/AG Complaints and resolve the concerns quickly with Regional Manager/ Regional Operations Manager's input and or approval.
• Monitor and manage COGs, inventory, accruals, job costing, all invoicing, and big box store purchases. Within each product, verify cost of labor and material for employees and subcontractors to achieve division profitability expectations.
• Coach and foster teamwork, accountability, and trust within the operations team. Build positive collaboration among operations, sales and centralized teams. Recognize employee excellence and celebrate goal achievements. Identify underperformers, hold accountability, and implement training as required.
• Responsible and accountable for division capacity, forecasting, revenue and service. Ensuring staffing and training to achieve measure, installation and service requirements and objectives. Accurately forecasting by timely ordering, scheduling, updating system information, warehouse inventory and managing factory expected ship dates. Follow company installation revenue policies to achieve 100% completion, 100% payment, COC received, and customer post-installation communication.
Qualifications
• Associate's degree in a related field or equivalent experience
• 2-5 years of relevant experience, preferably in the construction/remodeling industry
• Ability to supervise and train others and create and organize schedules
• Creative and practical problem-solving/critical-thinking skills
• Excellent written and verbal communication skills
• Computer software competencies (MS Office 365)
• Valid DL and clean driving record
Champion's dedication to customer satisfaction, product innovation and quality manufacturing is the driving force behind our success and growth. Founded in 1953, Champion has since expanded into locations nationwide-all of which are supported by professional sales, installation and service teams. Working at Champion is more than just a job. It's an inspiring career that helps make families' homes safer, healthier, more attractive and energy efficient.
We offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account, a company truck and more.
Champion Window is an Equal Employment Opportunity Employer.
If you need assistance with completing the online application due to a disability, please contact Champion Window.
Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.
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