Inside Sales Jobs in Springfield, MA (NOW HIRING)

ABOUT CIRCOR

Join a Team That Powers the Mission-Critical.

At CIRCOR Aerospace & Defense, we don’t just build pumps and valves—we engineer the heartbeat of the world’s most advanced naval fleets. From our historic Warren, MA facility—home to the legacies of Warren Pumps and Portland Valve - we design and manufacture high-performance fluid control systems that protect those who protect us.

We are building precision technology that operates in the harshest environments on earth—on submarines deep below the surface, on ships safeguarding freedom at sea, and in missions where failure is not an option. By joining the CIRCOR team, you will be contributing to safeguarding people, vessels, and missions around the world.

We’re a global team of over 3,100 people across 100+ countries, united by a single purpose: to keep the world safe, moving, and resilient. As our mission expands, so does our need for exceptional talent and we are looking for driven individuals to grow with us.

At CIRCOR, your expertise fuels something bigger. Every idea you share and every detail you craft contributes to the safety and success of those who serve. We offer more than a job – we offer a career driven by purpose, powered by innovation, and supported by a team that stands behind you.

Because here, you don’t just make products. You make a difference.

SR. INSIDE SALES REP

Position Summary

The Inside Sales Rep provides management and oversight of U.S. Navy pumps projects from the request for quotation (RFQ) through product delivery and post-installation testing. The Inside Sales Rep serves as a single point of contact for the customer’s purchasing, engineering, operations, and quality departments. The Inside Sales Rep is responsible for managing or directly providing customer service and inside sales support. This role also provides technical assistance, support and value selection of products for various applications taking into consideration price and availability, consulting with other internal stakeholders when required.

KEY RESPONSIBILITIES

- Reviews customer requests for U.S. Navy project quotations coordinating with other teams including engineering, planning, purchasing, operations, and quality to develop quotations considering factory capability, factory capacity, and financial results

- Prepares and submits written (verbal where appropriate) quotations for U.S. Navy project customers and representatives in accordance with CIRCOR and customer requirements

- Facilitates initiative-taking customer communications and addressing customer inquiries throughout the duration of the quotation and purchase order acceptance process

- Based on Application Engineer input, recommends product or service enhancements to improve customer's satisfaction and sales potential

- Document sales and marketing activities along with tracking of opportunities

- Additional tasks and responsibilities as assigned

CANDIDATE PROFILE

Knowledge, Skills & Abilities

- Knowledge of Terms and Conditions, FAR/DFAR is necessary

- Strong commitment to process and procedure adherence
- In-depth understanding of concepts and principles in customer service. Able to solve routine and complex problems using information sources provided, or by conceptual and innovative thinking, with or without supervision

- Self-starter, organized, thorough, and meticulous

- Able to plan and prioritize work to meet demanding customer and internal deadlines

- Able to maintain a high level of accuracy producing quality work when working under pressure

- Intermediate data entry skills and is proficient using Microsoft Word, Excel, and Outlook software

EDUCATION & EXPERIENCE

- Bachelor of Science degree, preferably in or with appropriate valve, regulator, and fluid mechanics/control related coursework, education, or experience will be considered. Significant work experience can be substituted for educational requirements on a case-by-case basis

- 2-4 years’ technical customer service experience in manufacturing support

- 5 years’ experience in a technical environment. Familiar with standard manufacturing concepts, practices, and procedures

Other

• U.S. Citizen

COMPANY BACKGROUND

CIRCOR International is one of the world’s leading providers of mission critical flow control products and services for the Industrial and Aerospace & Defense markets. The Company has a product portfolio of market-leading brands serving its customers’ most demanding applications. CIRCOR markets its solutions directly and through various sales partners to more than 14,000 customers in approximately 100 countries. The Company has a global presence with approximately 3,100 employees with headquarters in Burlington, Massachusetts. For more information visit our website at https://www.circor.com/.

In late 2023, CIRCOR was acquired by the private equity firm Kohlberg Kravis Roberts & Co. L.P. (together with its affiliates, “KKR”). The news release is available here along with additional information about KKR and its unique approach to employee ownership can be found at the end of this document.

Equal Opportunity Statement

CIRCOR is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities, veterans, women, and minorities are encouraged to apply.

BENEFITS

Why Work at CIRCOR

Employee Ownership Program:

As part of CIRCOR’s acquisition by KKR, you’re not just an employee – you are an owner. All employees are owners of the company and everyone has a stake in the company’s success. Our ownership culture fosters a sense of pride and accountability, driving innovation and excellence across all levels of the company.

Since 2011, KKR portfolio companies have awarded billions of dollars of total equity value to over 60,000 non-senior management employees, demonstrating how broad-based engagement and alignment can create business value while driving greater financial inclusion.

Other Benefits Include:

• Generous paid time off policy
• Medical, Dental, Vision Insurance available first day
• Company Paid Life Insurance and Short-Term Disability Insurance
• Educational Assistance
• 401k with company match
• Employee Referral Bonus Program