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Inside Sales Support Jobs in Indiana (NOW HIRING)

Haynes International

Inside Sales Director

Kokomo, IN · On-site

The Inside Sales Director leads regional inside sales operations to drive revenue growth, margin ... Coordinate with Field Reps and Key Account Managers to support national account strategies and ...

inKind

Inside Sales Associate

Austin, IN · On-site

$70K/yr

The Inside Sales Associate is a responsive, detail-oriented professional who thrives on creating ... In this role, you will play a key part in supporting company growth by responding to inbound ...

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Inside Sales Support information

See Indiana salary details

$22.8K

$49K

$79.9K

How much do inside sales support jobs pay per year?

As of Aug 10, 2026, the average yearly pay for inside sales support in Indiana is $48,977.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $56,100.00 per year, depending on experience, location, and employer.

What are some of the most common challenges faced in an inside sales support role, and how can they be overcome?

One of the most common challenges in Inside Sales Support is managing a high volume of inquiries while maintaining accuracy and responsiveness. Balancing administrative tasks with proactive communication requires strong organizational skills and effective use of customer relationship management (CRM) tools. Additionally, collaborating with account managers and external sales teams to ensure consistent messaging and timely follow-ups can be demanding, but regular team meetings and clear documentation help streamline processes. Continual learning and adapting to new sales technologies also play a key role in overcoming these challenges and excelling in the position.

What is an inside sales support?

An Inside Sales Support role involves assisting the sales team with tasks such as managing customer accounts, processing orders, generating leads, and providing product information. These professionals typically work from an office or remotely, communicating with clients via phone, email, or other online platforms. Their main goal is to help the sales team achieve targets by handling administrative tasks, following up with prospects, and ensuring customer satisfaction throughout the sales process.

What is the difference between Inside Sales Support vs Customer Service Representative?

AspectInside Sales SupportCustomer Service Representative
Primary RoleSupports sales team by generating leads, processing orders, and assisting with sales activitiesHandles customer inquiries, provides product information, and resolves issues
Work EnvironmentOffice-based, sales-focused, often collaborating with sales and marketing teamsOffice or call center, customer-focused, interacting directly with clients
Required SkillsCommunication, sales support, CRM proficiency, product knowledgeCommunication, problem-solving, customer service skills, CRM familiarity

While both roles involve communication and support, Inside Sales Support primarily focuses on aiding the sales process and generating revenue, whereas Customer Service Representatives concentrate on maintaining customer satisfaction and resolving issues. Both roles often require similar skills and tools, but their main objectives differ within the customer and sales lifecycle.

What are the key skills and qualifications needed to thrive as an inside sales support professional?

To thrive as an Inside Sales Support professional, you need strong communication skills, attention to detail, and a basic understanding of sales processes, often supported by a degree in business or related experience. Familiarity with CRM systems like Salesforce, proficiency in Microsoft Office, and possibly knowledge of order management software are typically required. Excellent organizational skills, problem-solving abilities, and a customer-oriented mindset help individuals stand out in this role. These skills are crucial for efficiently managing sales operations, supporting sales teams, and ensuring a seamless customer experience.
What are popular job titles related to Inside Sales Support jobs in Indiana? For Inside Sales Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Inside Sales Support jobs in Indiana look for? The top searched job categories for Inside Sales Support jobs in Indiana are:
Inside Sales Support jobs near you
Infographic showing various Inside Sales Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,977 per year, or $23.5 per hour.

Inside Support Group 1 - Supervisor ISS

SMC Corporation of America

Noblesville, IN • On-site

Full-time

Re-posted 17 days ago

SMC Corporation Of America rating

7.3

Company rating: 7.3 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

304th of 487 rated machine equipment manufacturers

Job description

PURPOSE
The Inside Support Supervisor is responsible for the efficient and effective operation of the Inside Sales Support department. This position involves daily supervision of a centralized sales support team that helps to provide "single point of contact" world class support to customers, sales personnel, and internal operations in line with corporate objectives. A successful candidate will be competent in all aspects of management and communication utilizing leadership skills to help develop and encourage team members in the group, and must demonstrate a high level of professionalism including respect for colleagues, effective communication, and a collaborative attitude.
ESSENTIAL DUTIES
• Interpret internal and external customer requirements to meet desired outputs.
• Communicate effectively with internal and external customers to understand their needs and address any concerns or questions to ensure satisfaction.
• Implement and maintain group goals, and mentor employees, to achieve department goals while providing regular feedback related to performance metrics.
• Develop and communicate employee reviews that include performance metrics, goals, expected results, and career development guidelines.
• Support recruiting, hiring, and staffing to meet departmental goals.
• Effectively manage time and resources to maintain continuous departmental operations.
• Take verbal and/or written directions on projects, training, department/company policies, or objectives.
• Support an environment that promotes safety, cleanliness, and quality of workmanship.
• Assign tasks for training and career development purposes.
• Understand needs and requirements of other departments (inputs and outputs).
• Complete assigned tasks while implementing departmental processes.
• Lead and/or participate on teams to accomplish tasks, processes, and corporate directives.
• Travel mainly for the purpose of training or customer support. (minimal)
PHYSICAL DEMANDS/WORK ENVIRONMENT
• Capacity to work indoors in an office, warehouse, and/or manufacturing environment.
• Ability to work in a stationary position for prolonged periods of time.
• Capability to lift objects or equipment weighing up to 25 pounds with or without reasonable accommodation.
• Ability to travel and/or attend meetings outside of normal business hours.
MINIMUM REQUIREMENTS
• Associate degree in a related discipline, or the equivalent in appropriate education and experience as determined by management utilizing internal SMC career development criteria.
• Competent at mentoring and motivating others to develop their professional skills and achieve their goals.
• Competent in navigating corporate system software to meet the desired output for internal and external customers.
• Novice in conducting research using corporate resources.
• Fluent at efficient use of time to effectively plan and execute multiple duties.
• Competent ability to communicate utilizing corporate office software.
• Fluent ability to take verbal and/or written direction on tasks, training, or departmental/company policies.
• Fluent ability to communicate with internal and external customers tactfully and in a professional manner.
• Competent understanding of common corporate operations.
• 6+ years (preferred) relevant work experience.
For internal use only: CustSupp001

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