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Inside Sales Assistant Jobs in Indiana (NOW HIRING)

Haynes International

Inside Sales Associate

Kokomo, IN · On-site

Support inside sales to serve customers and grow sales by effectively managing domestic and export ... Manage incoming calls and online inquiries, determine customer's needs, and assist or forward to ...

RP Lumber

Inside Sales Representative

Columbus, IN · On-site

$15 - $18/hr

An Inside Sales Representative must exhibit excellent product knowledge and ensure that company ... Research credits, returns, and delinquent payments as needed. * Assist customers in the purchase ...

RP Lumber

Inside Sales Representative

Monticello, IN · On-site

$15 - $17/hr

An Inside Sales Representative must exhibit excellent product knowledge and ensure that company ... Research credits, returns, and delinquent payments as needed. * Assist customers in the purchase ...

RP Lumber

Inside Sales Representative

Madison, IN · On-site

$15 - $17/hr

Employment Position - Inside Sales Representative R.P. Lumber Location: Madison, IN Summary of ... Research credits, returns, and delinquent payments as needed. * Assist customers in the purchase ...

Nix

Inside Sales Specialist

Poseyville, IN · On-site

Inside Sales Specialist Division: Business Development Team Location: Poseyville, IN Reports To ... * Assist with internal status updates, estimate follow-up, and customer communication so sales ...

G.W. Berkheimer Co., Inc.

Inside Sales

Indianapolis, IN · On-site

$16 - $24/hr

The Inside Sales Representative will assist walk-in and phone customers with their orders and returns while building relationships and providing excellent customer service. Essential Job Duties and ...

Richards Building Supply

Inside Sales

Merrillville, IN · On-site

$22 - $24/hr

... driven Inside Sales Representative in Merrillville, IN to be the backbone of our customer ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

Richards Building Supply

Inside Sales

South Bend, IN · On-site

... for a driven Inside Sales Representative to be the backbone of our customer relationships ... These tools assist our recruitment team but do not replace human judgment. Final hiring decisions ...

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Inside Sales Assistant information

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How much do inside sales assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for inside sales assistant in Indiana is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.34 per hour, depending on experience, location, and employer.

What does an inside sales assistant do?

An Inside Sales Assistant supports the sales team by handling administrative tasks, managing customer accounts, and communicating with clients primarily via phone and email. They help process orders, follow up on leads, and update sales records, ensuring that the sales process runs smoothly. Their role is crucial in maintaining positive customer relationships and supporting the efforts of outside sales representatives. Inside Sales Assistants often use CRM software to track activity and assist with generating reports.

What are the key skills and qualifications needed to thrive as an inside sales assistant, and why are they important?

To thrive as an Inside Sales Assistant, you need strong communication skills, sales acumen, and a basic understanding of sales processes, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, such as Salesforce, and proficiency in Microsoft Office are commonly required. Excellent organization, attention to detail, and the ability to build rapport with clients are crucial soft skills in this role. These competencies are essential for effectively supporting sales teams, managing client relationships, and meeting sales targets in a competitive environment.

What are some typical challenges inside sales assistants face when managing multiple client accounts?

Inside Sales Assistants often juggle several client accounts simultaneously, which requires strong organizational and multitasking skills. A common challenge is prioritizing tasks effectively, especially when handling a high volume of inquiries or leads. Maintaining accurate records in the CRM system, meeting sales targets, and ensuring timely follow-ups can also be demanding. However, developing a structured workflow and utilizing sales tools can help manage these responsibilities efficiently and support team goals.

What is the difference between Inside Sales Assistant vs Customer Service Representative?

AspectInside Sales AssistantCustomer Service Representative
Primary RoleSupports sales team by generating leads, making sales calls, and closing dealsProvides support to customers, handles inquiries, and resolves issues
Work EnvironmentOffice-based, sales-focusedOffice or call center, service-oriented
Required SkillsSales techniques, communication, CRM proficiencyCommunication, problem-solving, customer service skills
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication and customer interaction, Inside Sales Assistants focus on supporting sales efforts and closing deals, whereas Customer Service Representatives primarily handle customer inquiries and support post-sale relationships. The roles often overlap in skills but differ in primary objectives and work focus.

Is inside sales an entry-level job?

Inside sales assistant roles are often considered entry-level positions that require strong communication skills and basic sales knowledge. Many employers provide on-the-job training, and prior experience is not always necessary, making it accessible for those starting their sales careers.

Is inside sales assistant a hard job?

Inside sales assistants typically perform tasks such as customer communication, order processing, and using CRM software, which require good communication skills and attention to detail. The job can be fast-paced and may involve meeting sales targets, but its difficulty depends on individual experience and the work environment.

What are the most commonly searched types of Inside Sales jobs in Indiana?

The most popular types of Inside Sales jobs in Indiana are:

What cities in Indiana are hiring for Inside Sales Assistant jobs?

Cities in Indiana with the most Inside Sales Assistant job openings:

Inside Sales Assistant jobs near you

Inside Sales Associate

Kokomo, IN • On-site

Haynes International
Primary Metal Manufacturing • 1 - 5K employees

5.5

Company rating: 5.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

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Learn more about Haynes Internationalexternal

Full-time

Posted 20 days ago

Job description

About the Opportunity:
Support inside sales to serve customers and grow sales by effectively managing domestic and export administrative functions. Responsibilities may include coordinating export documentation from preparation to final submission and closure, coordinating with service centers and freight forwarders to ensure shipments are managed in a timely manner and communicating with internal and external customers. This role supports the Inside Sales team in their day-to-day activities and assists with customer service.
Qualifications (Required & Preferred):
Education: Associates Degree in Business or Equivalent Experience (R); B.S./B.A. Degree (P)
Experience: 1-3 years of sales experience, preferably in an inside sales or business-related role (P)
Areas of Knowledge: Business (R), Domestic and/or International Sales (P), Customer Relations Management Systems (P), Export Documentation and Standard Practices (P), Logistics (P)
Skills: Excellent Microsoft Office and Advanced Excel (R), Advanced Communication Skills (R), Organizational Skills (R), Problem Solving (R), Multitasking (R), Data Analysis (R)
Role Responsibilities:
  • Manage incoming calls and online inquiries, determine customer's needs, and assist or forward to proper person/department.
  • Prepare, complete, and track all export documentation to ensure timely shipments, clearance through customs, and final delivery to customer; assist sales with logistics coordination for shipments consolidated at freight forwarder.
  • Generate proforma invoices, pull certifications, packed & held reports and other miscellaneous documents as required.
  • Communicate timely with freight forwarder while ensuring accurate and complete information.
  • Maintain well organized files for export and domestic inside sales.
  • Assist and backup other inside sales assistants to support sales functions.
  • Assist inside sales with contract review, quote entry, and matching and filing shipping documents when required.
  • Add/Maintain new customer information in AX and Creatio (CRM).
  • Track all RMA's in Creatio.
  • Support audit requests and work cross functionally to support needs.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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