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Inside Account Manager Jobs in Silver Spring, MD

Diligent Corporation

Account Manager I

Washington, DC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Required Experience & Skills * 2+ years of experience in Account Management, Customer Success, Renewals, or Inside Sales, preferably within a SaaS or subscription-based business. * Demonstrated ...

Kyle Knight

Licensed Insurance Account Manager

Reston, VA · On-site

$70K - $120K/yr

Licensed Insurance Account Manager Location: Reston, VA, 20190 Salary: $70000.0 - $120000.0/year ... Sales experience (outside sales or inside sales representative, retail sales associate, or ...

Spicer Hersch Inc

Commercial Account Manager

Fairfax, VA · On-site

$60K - $85K/yr

  • Medical

  • Retirement

... Account Manager! You'll be growing and servicing our clientele while having access to incredible ... Handle inside service work including policy endorsement activity, new and renewal business support ...

Spicer Hersch Inc

Commercial Account Manager

Fairfax, VA · On-site

$60K - $85K/yr

  • Medical

  • Retirement

... Account Manager! You'll be growing and servicing our clientele while having access to incredible ... Handle inside service work including policy endorsement activity, new and renewal business support ...

Knak Digital

Channel Account Manager

Washington, DC · Remote

$175K - $250K/yr

Channel Account Manager Own a national reseller relationship for an established, private-equity ... inside that partner. What you'll do * Own bookings and growth for an assigned national reseller

Knak Digital

Channel Account Manager

Washington, DC · On-site

$175K - $250K/yr

Channel Account Manager Own a national reseller relationship for an established, private-equity ... inside that partner. What you'll do * Own bookings and growth for an assigned national reseller

Diligent Corporation

Account Manager I

Washington, DC · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Required Experience & Skills * 2+ years of experience in Account Management, Customer Success, Renewals, or Inside Sales, preferably within a SaaS or subscription-based business. * Demonstrated ...

Curtiss-Wright

Air Force Account Manager

Ashburn, VA · On-site +1

$108K - $115K/yr

  • Medical

  • Retirement

  • PTO

Effectively communicate with the PacStar inside sales, engineering, and customer support groups to deliver superior products and support to your customers * Manage accounts and transactions across ...

Secureframe

Account Manager

Washington, DC · On-site

$80K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role The Account Manager role focuses on executing a sales plan to nurture existing ... Who we're looking for * 3+ years successful Corporate/Inside Sales experience, selling enterprise ...

Secureframe

Account Manager

Washington, DC · On-site

$80K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role The Account Manager role focuses on executing a sales plan to nurture existing ... Who we're looking for * 3+ years successful Corporate/Inside Sales experience, selling enterprise ...

Janitza

Key Account Manager - Industrial

Ashburn, VA · On-site

$130K - $150K/yr

Key Account Manager - Industrial LOCATION: Remote Who We Are Janitza LP is the North American arm ... Collaborate with inside sales to assist with new customer outreach. * Attend annual events and ...

Janitza

Key Account Manager - Industrial

Ashburn, VA · Remote

$130K - $150K/yr

Key Account Manager - Industrial LOCATION: RemoteWho We Are Janitza LP is the North American arm of ... Collaborate with inside sales to assist with new customer outreach.Attend annual events and trade ...

Insight Global

Recruiter/ Account Manager (IGT)

Arlington, VA · On-site

$135K - $194K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACCOUNT MANAGER Account Managers are the face of our organization. They work directly with hiring ... on inside sales. Their job is to identify top candidates, and pair them with the perfect job.Once ...

Janitza

Key Account Manager - OEM

Ashburn, VA · On-site

$130K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Key Account Manager - OEM Location Remote (North America) • up to 50% travel - Major U.S. Metro ... Collaborate cross-functionally with Inside Sales, Engineering, Product Management, and Marketing to ...

Adobe

Channel Account Manager

Mclean, VA · On-site

... channel sales, inside sales, partner management, pricing and, if necessary, deal desk. * Work ... Account Managers to ensure renewal strategies are integrated into broader partner plans.

Insight Global

Recruiter/ Account Manager (IGT)

Baltimore, MD

$135K - $194K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

ACCOUNT MANAGER Account Managers are the face of our organization. They work directly with hiring ... on inside sales. Their job is to identify top candidates, and pair them with the perfect job.Once ...

Janitza

Key Account Manager - OEM

Ashburn, VA · Remote

$130K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate cross‑functionally with Inside Sales, Engineering, Product Management, and Marketing ... Key Account Management with OEMs, electrical equipment manufacturers, or industrial technology ...

KION Kinderopvang

Technical Account Manager

Washington, DC · On-site

$118 - $128/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Technical Account Manager at Kion, you are the primary technical advisor and technical ... Time-to-value: new accounts reach first measurable value inside 90 days * Technical health score of ...

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All JobsInside Account JobsInside Account Manager JobsInside Account Manager Jobs in Silver Spring, MD

Inside Account Manager information

See Silver Spring, MD salary details

$34.1K

$61.3K

$97.2K

How much do inside account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for inside account manager in Silver Spring, MD is $61,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $67,700.00 per year, depending on experience, location, and employer.

What is an inside account manager?

An Inside Account Manager is a sales professional who manages client accounts from within the office rather than meeting clients face-to-face. They are responsible for building and maintaining relationships with customers, identifying their needs, and offering solutions or products that fit those needs. Inside Account Managers often use phone calls, emails, and virtual meetings to communicate with clients, handle inquiries, and close sales. Their goal is to increase customer satisfaction and drive revenue growth for their company.

How does an inside account manager typically collaborate with outside sales teams to achieve sales targets?

Inside Account Managers often work closely with outside sales representatives to coordinate strategies and ensure a seamless customer experience. While inside managers handle remote communications, follow-ups, and account maintenance, they regularly share insights and leads with their field counterparts. This collaboration helps align goals, prevents overlaps, and maximizes opportunities for upselling or cross-selling. Effective teamwork and regular communication between the two roles are key to meeting shared revenue goals and building strong client relationships.

What are the key skills and qualifications needed to thrive as an inside account manager, and why are they important?

To thrive as an Inside Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field. Proficiency with CRM systems like Salesforce, sales enablement tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build client trust and manage multiple accounts efficiently. These abilities are crucial for driving revenue growth, maintaining client satisfaction, and achieving sales targets in a competitive environment.

What is the difference between Inside Account Manager vs Customer Success Manager?

AspectInside Account ManagerCustomer Success Manager
Primary FocusManaging existing client accounts, upselling, and retentionEnsuring customer satisfaction, onboarding, and long-term success
Work EnvironmentOffice-based, client communication via phone/emailOffice or remote, proactive engagement with clients
Required CredentialsSales or account management experience, communication skillsCustomer service background, relationship management skills
Industry UsageCommon in SaaS, tech, and B2B salesPrevalent in SaaS, tech, and service industries

While both roles focus on client relationships, the Inside Account Manager primarily handles account growth and retention through sales activities, whereas the Customer Success Manager emphasizes customer satisfaction and long-term success. Both roles require strong communication skills and industry knowledge, but their core objectives differ slightly.

How much does an inside account manager get paid?

An inside account manager typically earns between $50,000 and $80,000 annually, with compensation varying based on experience, industry, and location. Many roles also include commissions or bonuses tied to sales performance, and some positions may offer benefits such as health insurance and paid time off.

What are the most commonly searched types of Inside Account jobs in Silver Spring, MD?

The most popular types of Inside Account jobs in Silver Spring, MD are:

What are popular job titles related to Inside Account Manager jobs in Silver Spring, MD?

For Inside Account Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Inside Account Manager jobs in Silver Spring, MD look for?

The top searched job categories for Inside Account Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Inside Account Manager jobs?

Cities near Silver Spring, MD with the most Inside Account Manager job openings:

Inside Account Manager jobs near you
Infographic showing various Inside Account Manager job openings in Silver Spring, MD as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $61,294 per year, or $29.5 per hour.

Account Manager I

Diligent Corporation

Washington, DC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Diligent Delivery Systems rating

4.8

Company rating: 4.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Position Overview

The Small Business Account Manager is responsible for managing a portfolio of Small Business customer accounts, with a primary focus on customer retention, net dollar retention (NDR), renewals, cross-sell, and upsell. This role owns the end-to-end renewal process for approximately 70-90 customer accounts within the Small Business segment, defined as customers with $0-$100M in annual revenue.

As the primary commercial point of contact for their assigned portfolio, the Small Business Account Manager partners closely with implementation, customer support, and specialist teams to drive customer adoption, maximize value, reduce churn, and identify opportunities for expansion. The ideal candidate is customer-focused, commercially driven, highly organized, and skilled at balancing relationship management with revenue growth.

Key Responsibilities
  • Manage a portfolio of approximately 70-90 Small Business customer accounts.
  • Own the end-to-end renewal process, including renewal planning, forecasting, customer engagement, negotiation, and contract execution.
  • Drive Net Dollar Retention (NDR) by identifying and executing cross-sell and upsell opportunities within the existing customer base.
  • Build trusted relationships with key customer stakeholders to understand business objectives, product usage, risks, and growth opportunities.
  • Partner with implementation, customer support, and subject matter experts to deliver a seamless customer experience throughout the customer lifecycle.
  • Monitor account health, proactively identify churn risks, and develop action plans to improve customer outcomes and retention.
  • Conduct regular business reviews focused on customer value, adoption, renewal readiness, and expansion opportunities.
  • Maintain accurate account, pipeline, renewal, and forecast data within CRM systems.
  • Collaborate cross-functionally to remove customer blockers and ensure timely resolution of issues.
  • Meet or exceed renewal, retention, cross-sell, upsell, and revenue performance targets.
Required Experience & Skills
  • 2+ years of experience in Account Management, Customer Success, Renewals, or Inside Sales, preferably within a SaaS or subscription-based business.
  • Demonstrated success managing a portfolio of customer accounts while achieving retention and revenue growth targets.
  • Strong customer-first mindset with the ability to balance customer advocacy and commercial outcomes.
  • Experience leading renewal conversations, including pricing discussions, negotiation, and contract execution.
  • Proven ability to identify customer needs and uncover expansion opportunities through cross-sell and upsell.
  • Excellent collaboration skills with experience working across customer-facing and cross-functional teams.
  • Strong communication, organizational, time management, and follow-through skills.
  • Comfortable managing multiple priorities in a high-volume, fast-paced environment.
Preferred Qualifications
  • Experience managing SMB customers in a high-volume SaaS environment.
  • Familiarity with SaaS performance metrics, including Gross Revenue Retention (GRR) and Net Dollar Retention (NDR).
  • Experience working in a quota-carrying or target-driven commercial organization.
  • Knowledge of customer lifecycle management, renewals, and customer success best practices.
  • Experience using CRM platforms such as Salesforce.
Compensation & Benefits

Compensation for this role includes a competitive base salary plus variable compensation tied to renewal, retention, cross-sell, and upsell performance. The role may also be eligible for additional incentive programs based on individual and company performance.

Benefits include medical, dental, and vision coverage, retirement savings programs, paid time off, company holidays, wellness initiatives, and other employee support programs, in accordance with company policies and local eligibility requirements.

What Diligent Delivery Systems employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Diligent Delivery Systems logo

About Diligent Delivery Systems

Sourced by ZipRecruiter

Welcome to Diligent Delivery Systems, a nationwide transportation, shipping, and logistics service provider. We supply businesses with an assortment of shipping and delivery solutions to enhance day-to-day delivery efficiency and productivity. Our delivery services include: Hot Shot Delivery, Healthcare Courier Services, Outsourced Fleet Management Using Owner Operators, Warehouse & Distribution Network, Over-the-Road Trucking (LTL & FTL), White Glove Delivery / Final Mile, Domestic Air Freight, and Logistics Consulting.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

Year founded

1994

Social media

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