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Inside Account Manager Jobs in Silver Spring, MD

What Is The Role As a Hunter Inside Sales Representative, you will be a pivotal part of Elastic's growth focusing on selling, managing, and growing net new accounts within our Commercial segment. Our ...

What Is The Role As a Hunter Inside Sales Representative, you will be a pivotal part of Elastic's growth focusing on selling, managing, and growing net new accounts within our Commercial segment. Our ...

Job Title Inside Sales Account Manager, DC The Mid-Atlantic team is looking for a Inside Sales Account Manager to work closely with Regional Sales Managers to promote and aid the sale of Axis ...

POSITION SUMMARY The Inside Sales Account Manager is responsible for selling MSD's products and services. The incumbent will utilize business by phone principals to interact with customers, to ...

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Inside Account Manager information

See Silver Spring, MD salary details

$34.1K

$61.3K

$97.2K

How much do inside account manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for inside account manager in Silver Spring, MD is $61,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $67,700.00 per year, depending on experience, location, and employer.

What is an Inside Account Manager?

An Inside Account Manager is a sales professional who manages client accounts from within the office rather than meeting clients face-to-face. They are responsible for building and maintaining relationships with customers, identifying their needs, and offering solutions or products that fit those needs. Inside Account Managers often use phone calls, emails, and virtual meetings to communicate with clients, handle inquiries, and close sales. Their goal is to increase customer satisfaction and drive revenue growth for their company.

What is the average salary for an account manager?

The average salary for an inside account manager typically ranges from $50,000 to $70,000 per year, depending on experience, industry, and location. Many account managers also receive commissions or bonuses based on performance, which can increase total compensation.

What is the difference between Inside Account Manager vs Customer Success Manager?

AspectInside Account ManagerCustomer Success Manager
Primary FocusManaging existing client accounts, upselling, and retentionEnsuring customer satisfaction, onboarding, and long-term success
Work EnvironmentOffice-based, client communication via phone/emailOffice or remote, proactive engagement with clients
Required CredentialsSales or account management experience, communication skillsCustomer service background, relationship management skills
Industry UsageCommon in SaaS, tech, and B2B salesPrevalent in SaaS, tech, and service industries

While both roles focus on client relationships, the Inside Account Manager primarily handles account growth and retention through sales activities, whereas the Customer Success Manager emphasizes customer satisfaction and long-term success. Both roles require strong communication skills and industry knowledge, but their core objectives differ slightly.

What are the key skills and qualifications needed to thrive as an Inside Account Manager, and why are they important?

To thrive as an Inside Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field. Proficiency with CRM systems like Salesforce, sales enablement tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build client trust and manage multiple accounts efficiently. These abilities are crucial for driving revenue growth, maintaining client satisfaction, and achieving sales targets in a competitive environment.

What jobs in the US pay 300,000 a year?

Inside Account Managers typically do not earn $300,000 annually; such high salaries are more common in executive roles, specialized sales positions, or senior management in industries like finance, technology, or healthcare. High-paying roles often require extensive experience, advanced skills, and sometimes performance-based bonuses or commissions.

What kind of jobs in media bring in $150,000 a year?

In media, roles such as media directors, senior account managers, and advertising sales directors often earn $150,000 or more annually, especially with experience, strong client relationships, and leadership responsibilities. These positions typically require advanced skills in marketing, negotiation, and industry knowledge, often supported by relevant certifications or a proven track record of revenue generation.

What does an inside account manager do?

An inside account manager is responsible for managing customer accounts remotely, maintaining client relationships, and ensuring customer satisfaction. They often handle sales, renewals, and support through phone, email, or online communication tools, using CRM software to track interactions and account details.

How does an Inside Account Manager typically collaborate with outside sales teams to achieve sales targets?

Inside Account Managers often work closely with outside sales representatives to coordinate strategies and ensure a seamless customer experience. While inside managers handle remote communications, follow-ups, and account maintenance, they regularly share insights and leads with their field counterparts. This collaboration helps align goals, prevents overlaps, and maximizes opportunities for upselling or cross-selling. Effective teamwork and regular communication between the two roles are key to meeting shared revenue goals and building strong client relationships.
What are the most commonly searched types of Inside Account jobs in Silver Spring, MD? The most popular types of Inside Account jobs in Silver Spring, MD are:
What are popular job titles related to Inside Account Manager jobs in Silver Spring, MD? For Inside Account Manager jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Inside Account Manager jobs in Silver Spring, MD look for? The top searched job categories for Inside Account Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Inside Account Manager jobs? Cities near Silver Spring, MD with the most Inside Account Manager job openings:
Infographic showing various Inside Account Manager job openings in Silver Spring, MD as of July 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $61,294 per year, or $29.5 per hour.

Inside Account Manager - Federal Sales

CONNECTION

Rockville, MD • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Job description

IntroductionYou're the heart of Connection. A people person who loves to help, listen, and learn. Join our team of experts to grow your career and work side by side with specialists from the industry's biggest tech manufacturers.

Overview

What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. 

Connection, a Fortune 1000 Global Technology Solutions Provider, is adding to our passionate sales team serving the IT needs of Federal Agencies and the US Military. With more than 25 years of service to the Federal Government, Connection is the proven, premier partner for procuring mission-critical IT solutions across the country with technology that enhances growth, elevates productivity, and empowers innovation. The Inside Account Manager for Federal Sales is an opportunity exercise your sales skills with your own customers and also support members of the sales team with day-to-day activities and customer requests. The Inside Account Manager is an integral member of the sales team and assists in sales growth and account retention. If you want to join our culture of integrity, teamwork, and mutual success, we would love to speak with you! 

Do you believe in delivering exceptional customer service?

Do you strive for excellence every day in all that you do?

Are you a people person who has a knack for establishing and growing relationships? 

Would you like to be rewarded for the hard work you put in?

Do you want to be part of an amazing Team who is committed to your continued success?

Are you looking for a career instead of just a job?

If so, then read on... 

What Connection Offers You: 

  • Comprehensive training program - we invest heavily in the success of our Inside Account Managers.
  • Ongoing training to keep up to date on the ever-changing tech world.
  • Guaranteed base salary + UNCAPPED commissions.
  • Partner product specialists to help you close sales.
  • Generous paid vacation, medical, dental and vision benefits.
  • Monday through Friday 8:30-5:30 work schedule.
  • Technical experts available to assist in closing sales.
  • Tuition Reimbursement and 401k with matching.

Responsibilities

  • Cold call and prospect customers within a specified set of accounts within Department of Defense (DOD) and civilian Federal agencies, to forge relationships and uncover opportunities to grow and maintain your book of business.
  • Meet or exceed daily call and talk time targets with customers.
  • Present key selling points, features, and benefits of technology products and services while focusing on the customer's needs and expectations.
  • Provide superior customer service to customers during the order fulfillment process.
  • Engage internal and external resources, including technology partners, to develop IT solutions to meet customer needs.
  • Listen attentively and respond effectively to customers to meet their needs and address concerns.
  • Engage appropriate company resources to provide appropriate pricing for customers while maintaining maximum profit margin and ensure accuracy of information based on proposed solution.
  • Demonstrate skillful negotiation with customers and key stakeholders across organizations.
  • Successfully overcome customer's objections and close sales.
  • Attend internal and external training to keep apprised of the most up-to-date and state-of-the-art technology solutions.
  • Act as a support resource for day-to-day transactions to allow the Account Manager the time and opportunity to expand their business.
  • Minimizes problem order situations by proactively following up on open orders and customer service issues for resolution.
  • Prepare quotes and RFPs.
  • Independently plan and organize your daily work schedule and activities.

This position works in person at our Rockville, MD office.

Requirements

  • Associate degree required, Bachelor’s degree in Business Administration or Technology preferred.
  • Prior sales experience strongly preferred.
  • Strong ability to build relationships and foster account growth.
  • Must be able to work independently to develop sales opportunities.

What You Bring to Connection: 

  • A strong drive to succeed.
  • Ability to proactively find business opportunities within existing customer base.
  • An understanding that in business, the word "no" only means "not yet."
  • World-class customer service.
  • The desire to build, grow and forge lasting relationships with your customers.
  • Ability to manage multiple priorities.
  • Superb communication skills.
  • Proficiency with computer programs.
  • Organized state of mind with ability to document activities, anticipate problems, plan schedules and monitor performance according to priorities and deadlines.
Work Authorization
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.