ZipRecruiter

Log In

1

Inmate Jobs (NOW HIRING)

Navajo County

Inmate Support Aide

Holbrook, AZ · On-site

$34K - $42K/yr

Summary Under close supervision, performs clerical work of routine difficulty to include inmate visitation support and clerical duties; performs related work as assigned. Essential Job Functions ...

Broward County Sheriff's Office

Inmate Asset Specialist

FL · On-site

$44K - $65K/yr

Inmate Property Unit Opening Date: 01/05/2026 Closing Date: 12/18/2026 4:30 PM Eastern Minimum Requirements * High school diploma or equivalent. An evaluation of a foreign high school diploma may be ...

Navajo County, AZ

Inmate Support Aide

Holbrook, AZ · On-site

$34K - $42K/yr

Continuous Summary Under close supervision, performs clerical work of routine difficulty to include inmate visitation support and clerical duties; performs related work as assigned. Essential Job ...

Montana

Inmate Production Officer

Deer Lodge, MT

$43K - $56K/yr

The Inmate Production Officer oversees the daily operation of the manufacturing center, spending about 75 percent of their time on the production floor. This position keeps the shop running smoothly ...

New

Mobile Civil Service

INMATE WORK SUPERVISOR I

Mobile, AL · On-site

$48K - $76K/yr

General Information This is work overseeing inmate workers in the performance of facility maintenance and custodial tasks on an assigned shift. Jurisdiction Yearly Rate Mobile County $48,091 - 76,882 ...

State of Montana

Inmate Production Officer

Deer Lodge, MT

$43K - $56K/yr

The Inmate Production Officer oversees the daily operation of the manufacturing center, spending about 75 percent of their time on the production floor. This position keeps the shop running smoothly ...

New

CAPPS

TDCJ - Investigator I - Inmate Grievance

Pampa, TX · On-site

$3.4K - $3.5K/mo

Receive, review, and process all Step 1 inmate grievances and determine whether grievances meet criteria for processing. Assign grievance numbers to each grievance through an automated database.

CAPPS

TDCJ - Investigator I - Inmate Grievance

Dallas, TX · On-site

$3.4K - $3.5K/mo

The Unit Grievance Investigator (UGI) is responsible for administering the inmate grievance process at the unit level in accordance with agency policy, state and federal law, and established ...

next page

Showing results 1-20

All JobsGovernment JobsGovernment Services JobsCorrectional Officer JobsInmate Jobs

Inmate information

See salary details

$29K

$54K

$75K

How much do inmate jobs pay per year?

As of Aug 24, 2026, the average yearly pay for inmate in the United States is $54,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $60,000.00 per year, depending on experience, location, and employer.

What is an inmate?

Inmates are individuals who are confined in a jail, prison, or other correctional facility as a result of being charged with or convicted of a crime. They remain in custody for a specified period, which may vary depending on the nature of their offense and sentence. Inmates are subject to the rules and routines of the correctional institution and may participate in various programs such as education, vocational training, or rehabilitation during their incarceration.

What are the key skills and qualifications needed to thrive as a Correctional Officer, and why are they important?

To thrive as a Correctional Officer, you need a high school diploma or equivalent, knowledge of criminal justice principles, and physical fitness. Familiarity with security systems, surveillance technology, and incident reporting tools is important. Strong interpersonal skills, emotional resilience, and sound judgment set outstanding officers apart. These skills are vital for ensuring the safety, order, and rehabilitation within correctional facilities.

What is the difference between Inmate vs Prison Guard?

AspectInmatePrison Guard
RoleIndividuals incarcerated in correctional facilitiesPersonnel responsible for supervising inmates and maintaining security
Required CredentialsLegal incarceration, no certifications neededSecurity training, correctional officer certification
Work EnvironmentCorrectional facilities, confined settingPrison or jail facilities, active security environment
EmployerCorrectional institutions, government agenciesCorrectional institutions, government agencies

Inmates are individuals serving time in correctional facilities, while prison guards are staff responsible for overseeing inmates and ensuring security. The roles differ significantly in responsibilities, credentials, and work environment, but both are integral to the correctional system.

More about Inmate jobs

What cities are hiring for Inmate jobs?

Cities with the most Inmate job openings:

What states have the most Inmate jobs?

States with the most job openings for Inmate jobs include:

Inmate jobs near you
Infographic showing various Inmate job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 89% Full Time, 7% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,007 per year, or $26 per hour.

Inmate Support Specialist

Combined Public Communications

Cold Spring, KY

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Job Description: Inmate Support Specialist
Department: Tech Support
Reports To: Tech Support Manager
Position Summary
The Inmate Support Specialist is responsible for providing inmate-facing support for CPC products, services, and account-related requests. This role includes answering inmate support calls, completing required verification, reviewing Chirp and AXXS Support messages, working inmate support tickets and voicemails, and using CPC systems to research and document requests. The Specialist is expected to resolve requests, follow established procedures, and escalate issues when appropriate.
Key Responsibilities
  • Answer inbound inmate and resident support calls with professionalism, patience, and clear call control.
  • Follow CPC policies for verification, privacy, prohibited actions, account security, and facility-specific support rules.
  • Research and resolve inmate inquiries, including fund transfers, account setup, purchases, dropped call reviews, dialing assistance, device login issues, and approved reset requests.
  • Review and respond to support messages accurately and within expected service standards.
  • Monitor and respond to inmate support tickets using established queue processes.
  • Ensure calls, tickets, and support messages are updated, tracked, and closed with proper documentation.
  • Use of CPC software and internal resources, including Backoffice, Fusion, Monday, CPC View, AXXS tools, products, Teams updates, manuals, and support resource sheets, to research and document issues.
  • Document request details, actions taken, notes added, resolution, and escalation details in the appropriate system.
  • Identify repeat issues, unusual activity, potential misuse, service concerns, or customer-impacting risks and report them to management or the appropriate escalation team.
  • Escalate requests that require additional technical review, policy guidance, facility involvement, or another department’s support.
  • Stay current on CPC product changes, system updates, known issues, and support procedure changes.
  • Collaborate with other departments when support issues require additional review.
Qualifications
  • Customer service, call center, and support experience preferred.
  • Experience in the corrections-industry is a plus but not required.
  • Ability to learn CPC systems, internal software, products, support resources, and ticketing processes.
  • Basic comfort researching account information and following documented procedures.
  • Ability to follow verification, privacy, and security procedures consistently.
Non-Technical Requirements
  • Strong communication and customer service skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong attention to detail and sound judgment.
  • High level of accountability and follow-through.
  • Team-oriented mindset with a focus on continuous improvement.
Employment Type amp; Benefits:
This is a full-time position offering a comprehensive benefits package, including:
  • Health, Dental, and Vision Insurance
  • Ancillary Benefits
  • 401(k) Plan
  • Employee Stock Ownership Plan (ESOP)
  • PTO

Apply