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Information Technology Support Jobs (NOW HIRING)

TechClub Inc.

IT Support Specialist

Alameda, CA · On-site

Role: IT Support Specialist Location: Alameda CA (100% onsite Role Only) IT Helpdesk end user services specialist- 2positions. The IT Support Specialist II will provide IT support services to ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES • Provide remote and on ...

ABC Consulting

IT Support Lead

Austin, TX · On-site

We are seeking an IT Support Lead to oversee our support operations, lead the IT support team, and ensure efficient issue resolution while delivering exceptional service. Key Responsibilities: * Team ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA

$70K/yr

Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support Engineer to handle desk ...

Nevada Health Centers I

IT SUPPORT TECHNICIAN

Elko, NV · On-site

$18.06 - $20.77/hr

Position Description Under general supervision, the IT support technician provides technical assistance, training, and support in the use of IT hardware and software, and performs other related ...

Ubertal Inc

IT Support Specialist

Tucker, GA · On-site

Title: IT Support Specialist | Systems & Application Support Location: Onsite -- Tucker, GA Duration: Contract | Full-Time | 6-Month Contract We are seeking an IT Support Specialist (also known as a ...

Primary Residential Mortgage, Inc.

IT Support

Cranston, RI · On-site

$21 - $28.75/hr

Proven experience as IT support or in a similar role preferred but not critical. * Strong knowledge of Windows and macOS operating systems. * Familiarity with network and system administration ...

ACI Infotech

IT Support Manager

Atlanta, GA

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...

Airlite Plastics

Manager, IT Support

Omaha, NE · On-site

As a Manager, IT Support you are a key to continued growth and success of Airlite. The Manager, IT Support is responsible for the leadership, development, and performance of end-user support teams ...

Nextgen Technologies

IT Support Engineer

San Mateo, CA · On-site

$70K/yr

Company Description Role : IT Support Engineer Location : San Mateo, CA Salary: $70K/Year + Benefits and Bonus Position: Full Time Description: Looking for a qualified and high-energy IT Support ...

Nevada Health Centers I

IT SUPPORT TECHNICIAN

Elko, NV · On-site

$18.06 - $20.77/hr

Position Description Under general supervision, the IT support technician provides technical assistance, training, and support in the use of IT hardware and software, and performs other related ...

STR

IT Support Specialist

Arlington, VA · On-site

$72K - $90K/yr

STR is seeking an IT Support Specialist with ACTIVE SECRET CLEARANCE to play a hands-on role in keeping our employees productive and our technology running smoothly. In this role, you'll be the front ...

Kaav Inc.

IT Support Specialist

Auburn Hills, MI · On-site

IT Support Specialist The IT Support Specialist sets up, manages and troubleshoots the technology systems that MERSINO uses to maintain computer and software networks. Job duties will also include ...

ACI Infotech

IT Support Manager

Atlanta, GA · On-site

ROLE: IT SUPPORT MANAGER ROLE LOCATION: ATLANTA, GA MODE: HYBRID DURATION: FULL TIME KEY SKILLS : L1 & L2 Dynatrace Support, Azure AND Mobile At a high level, your role is about bridging the gap ...

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All JobsInformation Technology Support Jobs

Information Technology Support information

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$14

$25

$37

How much do information technology support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for information technology support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are Information Technology Support professionals?

Information Technology (IT) Support professionals are specialists who assist individuals and organizations with computer systems, software, and network-related issues. They help troubleshoot problems, install and configure hardware or software, and ensure that technology systems run smoothly and efficiently. IT Support may work in-person or remotely, providing guidance to users, maintaining system security, and performing regular maintenance tasks. Their goal is to minimize downtime and keep technology resources functioning optimally for all users.

What is the difference between Information Technology Support vs Network Technician?

AspectInformation Technology SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT SupportCompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring routers/switches
Industry UsageIT departments across various industriesTelecommunications, enterprise networks
Common Search/ComparisonYesNo

While both roles support IT infrastructure, Information Technology Support focuses on assisting end-users with hardware and software issues, whereas Network Technicians specialize in maintaining and troubleshooting network systems. Understanding these differences helps in choosing the right career path or job search focus.

Which IT job is the highest paid?

The highest-paid IT roles are often Chief Information Officer (CIO), Chief Technology Officer (CTO), and IT Director, with senior executive positions earning six-figure salaries. Specialized roles such as solutions architects, cloud engineers, and cybersecurity executives also command high compensation, especially with advanced certifications and extensive experience.

What are some common challenges faced by Information Technology Support professionals and how are they typically addressed?

Information Technology Support professionals often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse technical issues, and communicating effectively with users of varying technical expertise. To address these, IT support teams typically use ticketing systems to prioritize and track requests, maintain up-to-date documentation and knowledge bases, and participate in regular training sessions to stay informed about new technologies. Collaboration with other IT teams and strong customer service skills are also essential for efficiently resolving issues and ensuring user satisfaction.

What are the key skills and qualifications needed to thrive as an Information Technology Support Specialist, and why are they important?

To thrive as an Information Technology Support Specialist, you need a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting, typically supported by a relevant degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems, remote access tools, and diagnostic utilities is crucial for resolving user issues efficiently. Strong problem-solving abilities, patience, and clear communication skills set top performers apart in this role. These skills ensure timely resolution of technical issues, enhance user satisfaction, and maintain smooth business operations.
More about Information Technology Support jobs
What cities are hiring for Information Technology Support jobs? Cities with the most Information Technology Support job openings:
What states have the most Information Technology Support jobs? States with the most job openings for Information Technology Support jobs include:
What job categories do people searching Information Technology Support jobs look for? The top searched job categories for Information Technology Support jobs are:
Information Technology Support jobs near you
Infographic showing various Information Technology Support job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 60% Full Time, 34% Part Time, 2% Temporary, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.
Information Technology Support

Information Technology Support

Heritage Behavioral Health Center

Clinton, IL • On-site

$24 - $31.25/hr

Full-time

Posted 24 days ago

Job description

Information Technology SpecialistHeritage Behavioral Health Center – Clinton, IL

Full-Time | Technical Support Role | On-Site

About Heritage Behavioral Health Center

Heritage Behavioral Health Center is a mission-driven Certified Community Behavioral Health Clinic serving individuals across Central Illinois. We believe every team member contributes to excellent patient care—including those who maintain and support our technology systems.

We foster a supportive, collaborative work environment where staff grow professionally and take pride in helping others.

Position Overview: Information Technology Specialist

Heritage Behavioral Health Center is seeking a full-time Information Technology Specialist to join our IT team. The individual in this role will be the first point of contact for users experiencing technical issues. Responsibilities include diagnosing and resolving help desk requests, supporting hardware and software systems, and assisting employees with daily technology needs.

This role is ideal for someone who enjoys problem-solving, communicating with users, and ensuring smooth technology operations across the organization.

Core Responsibilities

Salary Range $24.00 – $31.25

Core Responsibilities

Technical Support

  • Serve as the primary support contact for staff experiencing issues with computers, software, networking, telephones, and other related technologies.
  • Answer, evaluate, prioritize, and resolve help desk requests in a timely and professional manner.
  • Document all reported problems, steps taken, troubleshooting results, and final resolutions.

Software & Hardware Maintenance

  • Install software, updates, and patches on agency computers.
  • Maintain accurate documentation of software licensing, installations, and troubleshooting activities.
  • Arrange vendor maintenance or escalation as needed.
  • Support data security and compliance (HIPAA, 42 CFR Part 2)
  • Maintain clear documentation and coordinate with IT vendors

Training & User Support

  • Train new staff on technology systems, software applications, and network access.
  • Assist with new system implementations and upgrades.

Knowledge, Skills & Abilities

  • Strong oral and written communication skills
  • Detail-oriented with excellent project and time management abilities
  • Ability to manage multiple tasks and prioritize effectively
  • Customer-focused, patient, and able to translate technical concepts clearly
  • Self-motivated and able to work independently or within a team

Education & Experience

  • High school diploma or equivalent (required)
  • 2+ years of IT support experience (healthcare preferred) or
    3+ years of clinical experience with strong technical skills
  • Experience working with various software applications preferred
  • Experience with Microsoft Office products, Microsoft Entra ID, and Microsoft Intune
  • Hands-on experience with help desk functions, troubleshooting, or user support is desirable
  • Certifications (CompTIA A+, Network+, M365, CHTS) a plus
  • Valid driver’s license, reliable transportation, and proof of automobile insurance required


Why Join Heritage?
  • Collaborative, team-oriented environment
  • Opportunities for professional growth and learning
  • Chance to support mission-driven work that impacts your community