IT Support Engineer - Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT * Employee-owned retail organization with corporate headquarters and distribution centers ...
IT Support Engineer - Network Operations | Permanent | No Sponsorship Available | On-Site ABOUT OUR CLIENT * Employee-owned retail organization with corporate headquarters and distribution centers ...
IT Support Technician
Milwaukee, WI · On-site
$21.25 - $29/hr
Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...
IT Support Technician
Milwaukee, WI · On-site
$21.25 - $29/hr
Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...
IT Support Technician
$21.25 - $29/hr
Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...
IT Support Technician
$21.25 - $29/hr
Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...
IT Support Technician
Milwaukee, WI · On-site
$21.25 - $29/hr
Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...
IT Support Technician
Milwaukee, WI · On-site
$21.25 - $29/hr
Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...
Senior Support Desk Administrator
La Crosse, WI · On-site
$65K - $75K/yr
Collaborate with the IT team, vendors, and external partners to ensure seamless technology ... Minimum 2 years of working in or with a support desk and desktop support experience * Excellent ...
Senior Support Desk Administrator
La Crosse, WI · On-site
$65K - $75K/yr
Collaborate with the IT team, vendors, and external partners to ensure seamless technology ... Minimum 2 years of working in or with a support desk and desktop support experience * Excellent ...
Senior Support Desk Administrator
$65K - $75K/yr
Collaborate with the IT team, vendors, and external partners to ensure seamless technology ... Minimum 2 years of working in or with a support desk and desktop support experience * Excellent ...
Senior Support Desk Administrator
$65K - $75K/yr
Collaborate with the IT team, vendors, and external partners to ensure seamless technology ... Minimum 2 years of working in or with a support desk and desktop support experience * Excellent ...
Senior Support Desk Administrator
La Crosse, WI · On-site
$65K - $75K/yr
Collaborate with the IT team, vendors, and external partners to ensure seamless technology ... Minimum 2 years of working in or with a support desk and desktop support experience * Excellent ...
Quick apply
Senior Support Desk Administrator
La Crosse, WI · On-site
$65K - $75K/yr
Collaborate with the IT team, vendors, and external partners to ensure seamless technology ... Minimum 2 years of working in or with a support desk and desktop support experience * Excellent ...
Onsite Level I Help Desk and Computer/IT Support Technician
Mosinee, WI · On-site
$17 - $24/hr
We are currently seeking a detail-oriented and qualified Tier 1 Help Desk and Computer/IT Support Technician to join our team in a mostly in-office/onsite workplace environment. In this role, you ...
Onsite Level I Help Desk and Computer/IT Support Technician
Mosinee, WI · On-site
$17 - $24/hr
We are currently seeking a detail-oriented and qualified Tier 1 Help Desk and Computer/IT Support Technician to join our team in a mostly in-office/onsite workplace environment. In this role, you ...
Fincantieri Marine Group is hiring an IT Help Desk Support in the Information Technology department at our Marinette WI location. Fincantieri Marine Group Fincantieri Marine Group (FMG) is a ...
Fincantieri Marine Group is hiring an IT Help Desk Support in the Information Technology department at our Marinette WI location. Fincantieri Marine Group Fincantieri Marine Group (FMG) is a ...
IT Manager, Service Desk
La Crosse, WI · On-site
This role ensures the delivery of high-quality IT support services to internal users while driving continual service improvement, standardization, and scalability. The Service Desk Manager oversees ...
Quick apply
IT Manager, Service Desk
La Crosse, WI · On-site
This role ensures the delivery of high-quality IT support services to internal users while driving continual service improvement, standardization, and scalability. The Service Desk Manager oversees ...
IT Support - Advisor
Milwaukee, WI · On-site
Job Title IT Support - Advisor TITLE: IT Support - Advisor EMPLOYER: Fiserv Solutions, LLC LOCATION: Milwaukee, WI (and various unanticipated locations throughout the US subject to authorization from ...
IT Support - Advisor
Milwaukee, WI · On-site
Job Title IT Support - Advisor TITLE: IT Support - Advisor EMPLOYER: Fiserv Solutions, LLC LOCATION: Milwaukee, WI (and various unanticipated locations throughout the US subject to authorization from ...
IT SPECIALIST
Milwaukee, WI · On-site
Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...
IT SPECIALIST
Milwaukee, WI · On-site
Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...
IT SPECIALIST
Milwaukee, WI · On-site
Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...
Quick apply
IT SPECIALIST
Milwaukee, WI · On-site
Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...
This is a great opportunity to obtain hands-on IT experience. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The ...
This is a great opportunity to obtain hands-on IT experience. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The ...
IT SPECIALIST
Milwaukee, WI · On-site
Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...
IT SPECIALIST
Milwaukee, WI · On-site
Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...
Als IT Support Specialist (w/m/x) ... * bist du erster Ansprechpartner fur Anwenderfragen und technische Herausforderungen * lost du komplexe Hardware- und Softwareprobleme * gestaltest du moderne ...
Als IT Support Specialist (w/m/x) ... * bist du erster Ansprechpartner fur Anwenderfragen und technische Herausforderungen * lost du komplexe Hardware- und Softwareprobleme * gestaltest du moderne ...
Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...
Associate degree or equivalent experience in IT, Computer Science, or related field * 3+ years of experience in IT support or help desk roles * Knowledge of Windows and M365 environments * Basic ...
IT Systems Support Specialist
Altoona, WI · On-site
The IT Systems Support Specialist is responsible for providing frontline support across clinical ... Log, track, and resolve tickets through the service desk system * Triage and prioritize issues ...
IT Systems Support Specialist
Altoona, WI · On-site
The IT Systems Support Specialist is responsible for providing frontline support across clinical ... Log, track, and resolve tickets through the service desk system * Triage and prioritize issues ...
IT Systems Support Specialist
Altoona, WI · On-site
The IT Systems Support Specialist is responsible for providing frontline support across clinical ... Log, track, and resolve tickets through the service desk system * Triage and prioritize issues ...
IT Systems Support Specialist
Altoona, WI · On-site
The IT Systems Support Specialist is responsible for providing frontline support across clinical ... Log, track, and resolve tickets through the service desk system * Triage and prioritize issues ...
Shopbop, a subsidiary of BOP LLC, is seeking an IT Support Engineer II to troubleshoot complex IT problems and lead continuous improvement efforts. The role involves collaborating with teams ...
Shopbop, a subsidiary of BOP LLC, is seeking an IT Support Engineer II to troubleshoot complex IT problems and lead continuous improvement efforts. The role involves collaborating with teams ...
Information Technology Support Desk information
What are the key skills and qualifications needed to thrive as an Information Technology Support Desk professional, and why are they important?
To thrive as an Information Technology Support Desk professional, you need strong troubleshooting skills, technical knowledge of hardware and software, and typically an associate degree or relevant certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and enterprise operating systems is essential for efficiently resolving user issues. Excellent communication, patience, and problem-solving abilities help you effectively support users and collaborate with technical teams. These skills ensure prompt and accurate issue resolution, leading to improved user satisfaction and minimized downtime.
What are some common challenges faced by Information Technology Support Desk professionals, and how can they effectively manage them?
Information Technology Support Desk professionals often encounter challenges such as handling a high volume of support tickets, addressing urgent technical issues under time pressure, and communicating complex technical information to non-technical users. To manage these challenges, it's important to prioritize requests using ticketing systems, stay up-to-date with troubleshooting techniques, and develop strong interpersonal skills for clear communication. Additionally, collaborating closely with other IT team members and documenting solutions can help streamline future support processes and enhance overall efficiency.
What are Information Technology Support Desk jobs?
Information Technology Support Desk jobs involve providing technical assistance and support to users who are experiencing issues with computer systems, software, hardware, or network connectivity. IT support desk professionals typically troubleshoot problems, answer queries, and guide users through solutions either remotely or in-person. They may also be responsible for maintaining records of issues, escalating complex problems, and ensuring that IT systems are running smoothly for all users. Their work is essential for minimizing downtime and keeping business operations efficient.
What is the difference between Information Technology Support Desk vs Help Desk Technician?
| Aspect | Information Technology Support Desk | Help Desk Technician |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, ITIL Foundation |
| Work Environment | Corporate, IT departments, technical support centers | Help desks, customer service centers, technical support |
| Employer & Industry | Businesses, IT service providers, corporate sectors | IT companies, customer service firms, tech support providers |
Both roles involve troubleshooting and resolving technical issues, but the Information Technology Support Desk typically handles more complex internal IT problems within organizations, while Help Desk Technicians often focus on customer-facing support for external clients. The roles overlap in certifications and work environments, making them closely related but distinct in scope and focus.
What are popular job titles related to Information Technology Support Desk jobs in Wisconsin? For Information Technology Support Desk jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Information Technology Support Desk jobs in Wisconsin look for? The top searched job categories for Information Technology Support Desk jobs in Wisconsin are:
What cities in Wisconsin are hiring for Information Technology Support Desk jobs? Cities in Wisconsin with the most Information Technology Support Desk job openings:
$55K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 9 days ago
Job description
IT Support Engineer – Network Operations | Permanent | No Sponsorship Available | On-Site
ABOUT OUR CLIENT
- Employee-owned retail organization with corporate headquarters and distribution centers supporting multiple retail locations
- Strong emphasis on operational stability, customer experience, and technological reliability
- Collaborative IT environment focused on infrastructure excellence and continuous improvement
- Compensation: Up to $55,000 per year
- PTO: Competitive paid time off package
- Retirement: Employee ownership opportunities
- Medical: Health, vision, and dental plans available for individuals and families
- Monitor and maintain network connectivity across corporate, distribution, and retail locations while troubleshooting outages and performance issues
- Implement proactive monitoring schedules and respond to network/connectivity tickets according to internal SLAs
- Collaborate with security and IT teams to apply patches, monitor firewalls, and audit network configurations for vulnerabilities
- Document network devices, configurations, topologies, and maintain comprehensive asset inventory
- Support day-to-day end user technical issues as an active member of the IT support team
- Assist with planning network upgrades, hardware replacements, and configuration improvements
- Associate degree in a technical field such as infrastructure or networking
- 1-2 years of professional experience in network analyst, administrator, or support roles
- Hands-on experience troubleshooting and maintaining network infrastructure including access points, switches, routers, and firewalls (Cisco Meraki experience is a plus)
- CompTIA Network+, CCNA, or similar certifications preferred
- Available to work on-site daily in the Southern Wisconsin area
Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities.