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Information Technology Associate Jobs in Springfield, IL

United Community Bank

IT Help Desk Technician

Auburn, IL · On-site

$17 - $21/hr

United Community Bank is seeking an IT Technician to join our Helpdesk team. This individual will ... Associate's degree or Vocational training in Computer Science/MIS or equivalent experience ...

Memorial Health

Ultrasound Tech

Thayer, IL

$39.86/hr

Associates degree preferred. Licensure/Certification/Registry: * Current ARRT registration and IEMA ... Applies the Minimum Necessary Standard when accessing protected health information. * Responsible ...

Memorial Health

Ultrasound Tech

Divernon, IL

$39.86/hr

Associates degree preferred. Licensure/Certification/Registry: * Current ARRT registration and IEMA ... Applies the Minimum Necessary Standard when accessing protected health information. * Responsible ...

Memorial Health

Ultrasound Tech

Auburn, IL

$39.86/hr

Associates degree preferred. Licensure/Certification/Registry: * Current ARRT registration and IEMA ... Applies the Minimum Necessary Standard when accessing protected health information. * Responsible ...

Memorial Health

Ultrasound Tech

New Berlin, IL

$39.86/hr

Associates degree preferred. Licensure/Certification/Registry: * Current ARRT registration and IEMA ... Applies the Minimum Necessary Standard when accessing protected health information. * Responsible ...

Memorial Health

Ultrasound Tech

Farmersville, IL

$39.86/hr

Associates degree preferred. Licensure/Certification/Registry: * Current ARRT registration and IEMA ... Applies the Minimum Necessary Standard when accessing protected health information. * Responsible ...

Memorial Health

Ultrasound Tech

Oakford, IL

$39.86/hr

Associates degree preferred. Licensure/Certification/Registry: * Current ARRT registration and IEMA ... Applies the Minimum Necessary Standard when accessing protected health information. * Responsible ...

Memorial Health

Ultrasound Tech

Tallula, IL

$39.86/hr

Associates degree preferred. Licensure/Certification/Registry: * Current ARRT registration and IEMA ... Applies the Minimum Necessary Standard when accessing protected health information. * Responsible ...

Memorial Health

Ultrasound Tech

Riverton, IL

$39.86/hr

Associates degree preferred. Licensure/Certification/Registry: * Current ARRT registration and IEMA ... Applies the Minimum Necessary Standard when accessing protected health information. * Responsible ...

Memorial Health

Ultrasound Tech

Girard, IL

$39.86/hr

Associates degree preferred. Licensure/Certification/Registry: * Current ARRT registration and IEMA ... Applies the Minimum Necessary Standard when accessing protected health information. * Responsible ...

Memorial Health

Ultrasound Tech

Pleasant Plains, IL

$39.86/hr

Associates degree preferred. Licensure/Certification/Registry: * Current ARRT registration and IEMA ... Applies the Minimum Necessary Standard when accessing protected health information. * Responsible ...

Memorial Health

Ultrasound Tech

Springfield, IL

$39.86/hr

Associates degree preferred. Licensure/Certification/Registry: * Current ARRT registration and IEMA ... Applies the Minimum Necessary Standard when accessing protected health information. * Responsible ...

Memorial Health

Ultrasound Tech

Glenarm, IL

$39.86/hr

Associates degree preferred. Licensure/Certification/Registry: * Current ARRT registration and IEMA ... Applies the Minimum Necessary Standard when accessing protected health information. * Responsible ...

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All JobsInformation Technology Associate JobsInformation Technology Associate Jobs in Springfield, IL

Information Technology Associate information

See Springfield, IL salary details

$13

$29

$55

How much do information technology associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for information technology associate in Springfield, IL is $29.24, according to ZipRecruiter salary data. Most workers in this role earn between $19.52 and $34.81 per hour, depending on experience, location, and employer.

What are some common challenges information technology associates face when supporting end-users, and how can they effectively address them?

Information Technology Associates often encounter challenges such as troubleshooting diverse technical issues, managing urgent support requests, and communicating complex information to users with varying technical backgrounds. To address these challenges effectively, it's important to develop strong problem-solving skills, maintain clear and patient communication, and stay organized to prioritize tasks. Building rapport with end-users and continually updating technical knowledge also help ensure efficient and positive support experiences.

What are the key skills and qualifications needed to thrive as an information technology associate, and why are they important?

To thrive as an Information Technology Associate, you need a solid understanding of IT fundamentals, troubleshooting, and computer networking, often backed by a degree in information technology or a related field. Familiarity with operating systems, basic scripting, service desk software, and certifications like CompTIA A+ or Microsoft Certified: Fundamentals is typically required. Strong problem-solving abilities, teamwork, and effective communication skills are essential soft skills that set candidates apart. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and ensuring seamless IT operations within organizations.

What is an information technology associate?

As an information technology associate, your primary responsibilities are to provide technical support for computer systems and to troubleshoot issues encountered by end users. You may work with technology products or within a business or organization that uses technology. Your duties include working with both software applications and computer hardware. You are in charge of network management, database administration, and systems monitoring. You install modified and updated software, supervise and analyze data for integrity, and support data transfers or file sharing. You also develop security protocols for restricted access systems.

What is the difference between Information Technology Associate vs Network Technician?

AspectInformation Technology AssociateNetwork Technician
Required CredentialsAssociate degree in IT or related field, certifications like CompTIA A+Associate degree or certifications like CompTIA Network+
Work EnvironmentOffice settings, help desk, technical supportData centers, network infrastructure, on-site troubleshooting
Employer & Industry UsageBusinesses, IT service providers, government agenciesTelecommunications, network service providers, large enterprises

Both roles involve technical support and troubleshooting, but an Information Technology Associate typically handles a broader range of IT tasks, including software support and user assistance, while a Network Technician specializes in network infrastructure and connectivity issues. The choice depends on your interest in general IT support versus network-specific work.

More about Information Technology Associate jobs
What are the most commonly searched types of Information Technology jobs in Springfield, IL? The most popular types of Information Technology jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Information Technology Associate jobs? Cities near Springfield, IL with the most Information Technology Associate job openings:
Information Technology Associate jobs near you
Infographic showing various Information Technology Associate job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $60,824 per year, or $29.2 per hour.

IT Specialist

Orthopaedic Center Of Illinois

Springfield, IL • On-site

$60K - $75K/yr

Full-time

Re-posted 12 days ago

Job description

About the Role:

The IT Specialist in the Health Care industry plays a critical role in ensuring the seamless operation and security of healthcare information systems. This position is responsible for managing, maintaining, and optimizing IT infrastructure to support clinical and administrative functions, thereby enhancing patient care and organizational efficiency. The IT Specialist will collaborate closely with healthcare professionals to troubleshoot technical issues, implement new technologies, and ensure compliance with healthcare regulations such as HIPAA. By proactively monitoring systems and responding to incidents, the specialist helps minimize downtime and protects sensitive patient data. Ultimately, this role contributes to the delivery of high-quality healthcare services through reliable and secure IT solutions.

Minimum Qualifications:

  • Associate’s degree in Information Technology, Computer Science, or a related field.
  • At least 3 years of experience in IT support or system administration, preferably within healthcare or a regulated industry.
  • Strong knowledge of network infrastructure, operating systems, and database management.
  • Familiarity with healthcare IT standards and regulations, including HIPAA compliance.
  • Excellent problem-solving skills and the ability to communicate technical information effectively to non-technical staff.

Preferred Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Experience with electronic health record (EHR) systems such as AllScripts, Epic, or Cerner.
  • Knowledge of cybersecurity best practices specific to healthcare environments.
  • Experience with cloud computing platforms and virtualization technologies.
  • Project management experience or certification (e.g., PMP) to lead IT initiatives.

Responsibilities:

  • Manage and maintain healthcare IT systems including servers, networks, and electronic health record (EHR) platforms.
  • Provide technical support and training to healthcare staff to ensure effective use of IT resources.
  • Monitor system performance and security, implementing updates and patches to safeguard patient information.
  • Collaborate with vendors and internal teams to deploy new technologies and improve existing infrastructure.
  • Ensure compliance with healthcare regulations and organizational policies related to IT security and data privacy.

Skills:

The IT Specialist utilizes technical skills daily to maintain and troubleshoot complex healthcare IT systems, ensuring continuous availability and security. Strong networking and system administration skills enable the specialist to configure and optimize infrastructure that supports critical healthcare applications. Communication skills are essential for translating technical concepts to healthcare staff and collaborating with cross-functional teams. Knowledge of healthcare regulations guides the implementation of compliant security measures to protect patient data. Additionally, preferred skills such as experience with EHR systems and cybersecurity enhance the specialist’s ability to support specialized healthcare technologies and safeguard against evolving threats.